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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVESecure responsible career opportunity to fully utilize my skills, and training while making a sufficient contribution to the success of the company.SKILLS & ABILITIESData entry, scheduling, multi-line telephone communication, filing, typing book keeping and electronic medical records. Works with internal staff across multiple departments to identify data sources, processes and activities required to meet regulatory and accreditation requirements or meet the objectives of the QM program. Conducts outreach with complex provider partners to share information to improve health outcomes.EXPERIENCE2001-2016Medical Assistant, Complete Family Care/Alternacare PCTriage, vitals, injections, phlebotomy, spirometry, EKGs, laboratory tests, Gynecologic exams, telephone communications, electronic medical records. Referrals and insurance forms processing.2000-2001Medical receptionist, Dr. William Lucas Jr. MDEDUCATION1998-1999Medical Assistant, Southfield, MI National Institute of Technology/ Everest InstituteCOMMUNICATIONExcellent written and verbal skills. Empathic, active listener and persuasive speaker.LEADERSHIPWillingness to encourage and support others, trustworthy, organized and goal orientated, creative problem solver, motivatedOwn and manage policy escalations from legal and compliance teams, driving consensus across all stakeholders.Review graphic, controversial, and offensive video content in line with YouTube's community guidelines.Develop knowledge across all product areas to ensure faster, more efficient resolution. Develop post-mortems and implementations of preventative solutions, including working with Engineering on tools.Ensure that all escalations are triaged, tracked, investigated, resolved, and communicated accurately using internal tools and systems. Manage or assist in conducting reviews to capture lessons-learned and ensure regular follow-up.Coordinate or support operational implementation of regional regulations and maintain workflows for compliance. |