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Candidate's Name  P: PHONE NUMBER AVAILABLE (cell) PHONE NUMBER AVAILABLE (home)Email: EMAIL AVAILABLECoverMy name is Charlene, I am a well qualified and dedicated financial professional. I have exemplify my ability in my current and pass positions for over Street Address -yrs. Im currently seeking a professional position in a reputable financial institution.QualificationsExcellent oral and written communication. Over 20 years of banking and finance experience. Education in busniess and banking.Strong ability to handle multipul projects and find solutions to each task at hand. Managed and supervised teams to ensure quality work. Effective organizational and time management skills.SkillsBank Operations Cross-selling Makes sound transactional decisionsMeets companies policies and directives are metStrong attention to detail and accuracyHigh level of professionalismExcellent in identifying customers needsAchievementsPerfect attendanceDesignated Teller TrainingTop sales manager (2-quarters)Education1991 Associate Certificate - Teller Training InstituteMilwaukee WI Major in Business and Banking1979 High School Diploma - Washington High SchoolMilwaukee WIEmployment Experience2021  present First Midwest Bank/Old National Bank (Supervisor & Relationship Banker)Assist customers with checking and savings depositOpen and close the branch, order cash for the branchPrepare staff schedule for the monthCoach tellers and assist with other sales projectsAssist with redeeming savings bonds2018- 2021 Tri City National Bank/ SupervisorAssist customers with checking and savings depositOpen and close the branch, order cash for the branchPrepare staff schedule for the monthCoach tellers and assist with other sales projectsAssist with redeeming savings bondsHelp and train new supervisorOrder checks and debit cards for customers, personal and business accounts2013  2018 BMO Harris Bank Associate, Personal BankingAssist customers on the phone with account questions & process customer transactions.Order customer debit cards, order personal checks, place stop payments, process funds transfer on personal accounts, assist with setting up on-line banking, etc.2008 - 2013 Potowatomi Bingo & Casino Settlement AssistanceDaily balance the casino, order currency for the vault, balance nrt machine, balance cashiers paper work, etc.2004  2008 TCF National Bank Branch ManagerCoach and develop staff for promoting products, supervise new accounts, manage supervisor & lead tellers, balance vault, order currency, balance morning reconciliations opening & closing the bank, balance the tyme machine and prepare supervisors, tellers & personal bankers schedule. Hire & terminate employee.2002  2004 TCF National Bank Assistant Branch ManagerSupervise tellers, co-supervise new accounts, Work with teller cross-selling, track referrals, logging tellers variations. Schedule team meetings.