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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary:Highly effective Property Manager with 13+ years of experience consistently exceeding occupancy goals and maximizing rental income for multifamily properties. Proven track record in driving property transformations, enhancing tenant satisfaction, and optimizing portfolio value through effective leadership, operational management, and customer-centric strategies.Expertise in property management software platforms, lease administration, financial management, and tenant relations.Key Skills:*Property Management Software (Yardi, OneSite, RealPage, etc.)*Lease Administration*Tenant Screening and Selection*Rent Collection and Delinquency Management*Maintenance Coordination and Vendor Management*Safety Inspections and Compliance*Financial Reporting and Budget Management*Customer Service and Conflict Resolution*Marketing and Leasing Strategies*Team Management*Property Revitalization and EnhancementExperience:EWR INVESTMENTS, LLC Property Manager (Part-Time) 2021 Current Oakland, CA Remote* Manage rent collection, process financial transactions, and resolve delinquent accounts, resulting in a 95% on-time payment rate.* Proactively coordinate maintenance and repairs, ensuring timely completion and upholding property value.* Provide exceptional customer service to tenants, achieving a 98% tenant satisfaction rating.* Ensure compliance with all applicable laws and regulations, including Oakland Housing Authorities, California Apartment Association, and federal, state, and local regulations.* Effectively manage remote properties for owners, ensuring seamless operations and maximizing rental income.EXP REALTY Keller Williams WU Agent Owned Realty Realtor 2022 2024Greenville, SC and Anderson, SC Hybrid*Provided customized real estate solutions for buyers, sellers, and relocation clients, consistently exceeding their expectations.*Guided clients through foreclosures, FSBOs, and expired listings with expertise and compassion, achieving a 95% client satisfaction rate.*Actively pursued continuous education to stay current with industry advancements.GRISWOLD REAL ESTATE MANAGEMENT Property Manager 2019 2021 San Diego, CA Onsite*Led a comprehensive property revitalization project, transforming a neglected property into an attractive community, resulting in a 15% increase in market value.*Managed a 140-unit apartment community, generating $175K in monthly rental income and achieving a 98% occupancy rate.*Successfully filled vacancies, conducted move-in/out inspections, and maintained property aesthetics and functionality.*Achieved financial targets, leading to a substantial annual revenue increase of $120K.EUSTON MANAGEMENT CORPORATION Community Manager 2019 San Diego, CA Onsite*Maintained an exceptional occupancy level (96% to 100%) for a 66-unit property and two off- site properties under construction.*Directed a team of 4 members, ensuring adherence to established policies and procedures.*Cultivated a high-performing team through active recruitment, interviewing, hiring, and training.GRISWOLD REAL ESTATE MANAGEMENT Property Manager 2017 2019 San Diego, CA Onsite*Oversaw day-to-day operations of a 25-unit apartment complex, maintaining a 100% occupancy level.*Upheld positive tenant relations by responding quickly to inquiries and resolving conflicts, achieving a 99% tenant retention rate.*Ensured timely rent collection, posting, and deposit according to company policies and procedures.INTENDANCE, INC. Leasing & Collections Manager 2011 2016 San Francisco, CA Remote*Successfully improved tenant satisfaction ratings by 25% through proactive communication and an enhanced quality of living experience, resulting in reduced turnover rates across 125 multifamily units in three states.*Streamlined leasing processes and managed a waiting list, achieving a 30% decrease in time- to-lease by optimizing rental application workflows and refining applicant screening protocols.*Facilitated the owner's successful participation in HUD, Section 8 Housing Choice Voucher, and LIHTC programs, ensuring compliance and maximizing occupancy rates.*Reduced delinquent accounts by 40% by developing effective payment plans and engaging in proactive follow-ups, leading to improved cash flow and overall collection rates.*Scheduled and coordinated maintenance work orders, managed collection accounts, rent collections, posting of deposit payments to tenant ledgers, bank reconciliations, and processed eviction paper works.Education:Saint Paul University Bachelor of Science in Commerce, Major in Management |
