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Title General Manager Financial Services
Target Location US-FL-Tampa
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Candidate's Name
Street Address   PHONE NUMBER AVAILABLEEMAIL AVAILABLESeasoned professional lookingEXPERIENCEAUGUST 1  CURRENTGENERAL MANAGER, EXTENDED STAY AMERICA BRANDON FLORIDAOversees, directs, and manages property operations of a single property to assure optimum performance and continual improvement in the Key Performance Indicators (GREAT, REACH, DANCE, DRIVE, FRESH, making it Right, Stop the Leaks and Safe watch). Coordinates, directs, and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.JUNE 2017  AUGUST 2019MANAGER MENTOR, MAPCO EXPRESS MEMPHIS, TNStore manager of the year 2 consecutive years. Manage store operations, with continual improvement to KPI, and measurable results to the P&L. Create a buy in with staff. Follow all financial process, and all local, state, and federal laws regarding employment, fuel sales, lottery sales, and financial services.FEBRUARY 2015  JUNE 2017General Manager, TitleMax MEMPHIS, TNHire, train, and coach loan officers in the creation of new loans, servicing current loans, reducing charge offs, and marketing of new clients. Follow all local, state, and federal laws regarding loans and financial services. Create all financial reports, schedules, and focus on controllable in the P&L.NOVEMBER 2013  FEBRUARY 2015GENERAL MANAGER, CIRCLE K MEMPHIS, TN.Manage store operations, with continual improvement to KPI, and measurable results to the P&L. Create a buy in with staff. Follow all financial process, and all local, state, and federal laws regarding employment, fuel sales, lottery sales, and financial services.MARCH 2008  NOVEMBER 2013GENERAL MANAGER, STEAK N SHAKE MEMPHIS, TNComplete operation of restaurant. Franchise owned and operated. Crate reports: P&L, food and labor cost, follow local, state, and federal food handling programs with serve safe certification. Hire, manage, and coach staff. Create schedules, new hire paperwork, order inventory, and audit inventory. Promote customer service, and market brand to become #3 in the country.EDUCATIONOCTOBER 2010  OCTOBER 2014BACHELOR OF SCIENCE, ASHFORD UNIVERSITYMAJOR IN ACCOUNTING, AND MINOR IN GOVERNMENT STUDIES WITH A 3.27 GPA.SKILLSHOSPITALITY MANAGEMENTFRONT AND BACK OF THE HOUSE MANAGEMENTBUDGET & COST CONTROLSTEAM BUILDING/TRAINING/SUPERVISONSAFETY/SANITATION/QUALITY CONTROLSVENDOR/INVENTORY MANAGEMENTSTRATEGIC MARKETING AND SALESPAYROLL/P&L MANAGEMENTPROFIT AND GROWTH STARTIGIESGUEST SERVICE EXCELLENCEMILTARY SERVICEBRANCH: ARMYRANK: E-4COMMEDATIONS: 2 ARMY ACHEIVEMENT MEDALS, 1 ARMY COMMEDATION MEDAL, 2 BRIGADE COINS, 2 BATTALION COINS, 1 CERTIFICATE OF ACHIEVEMENT FROM BRIGADIER GENERAL, AND A NATIONAL TRAINING CENTER COIN. 1ST UNIT TO GO UNDEFEATED AT NTC.ADDITIONAL INFORMATION*Certified foster parent in the state of Tennessee.*Goodwill homes foster parent focused on level 2 children*Board of directors Nonconnah property owners association*Mentor leaders from previous organizations to grow*Member of Life Church in Memphis, TN.

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