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Title Quality Assurance Life Cycle
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Email ID: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEProfessional SummaryAround 8 years of Professional Experience in the Software Industry on Quality Assurance, Functional testing and Test Management strategy.Experience in Software testing in the areas of Web based and Mobile application using Manual and Automation testing techniques and Methodologies.Experienced in creating test scripts using Selenium web driver in Java.Experienced on Unit Testing Framework using TestNG.Experienced in performing Database Testing using SSMSWriting Test cases using Element locators, Web Driver methods, Java programming features and TestNG Annotations.Having sound knowledge and experience in Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) concepts and its implementation in projects.Expertise in preparing test scripts based on the user requirement document and system requirement documents for Functional, System, Integration, Regression, GUI, UAT, Smoke/Sanity and Usability testing, Performance & API testing.Performed Manual & Automated Test Execution and Validation.Experience in working with DB2 and Microsoft SQL Server.Experience in testing Web APIs using Postman, SOAP UI and Fiddler.Experience in identifying bugs, analyzing, prioritizing and generating reports using defect management tools like SFDC, PLM and JIRA.Experience in Coordinating development efforts with other internal teams, near shore and testing efforts with the Business and Quality Analysis teams. Ability to create project documentation such as Test Plans, Test Cases/Scripts, Traceability Matrix, Testing Reports.Ability to review and analyze all Project Documentation to determine a test approach.Ability to manage QA test process during the life cycle of complex test efforts (project timelines, comprehensive coverage of requirements).TECHNICAL SKILLS:Automation ToolsSelenium Web DriverAPI Testing ToolsPostman, SOAP UI and FiddlerUnit Test FrameworksTestNGDefect & Test Management ToolsJIRA, SFDC, PLMProgramming LanguagesJava and SQLProject ManagementMicrosoft Project, Microsoft Office (Word, Excel), Microsoft PowerPoint, MS Access, Agile & WaterfallOperating SystemsWindows XP, 7, 8 & server 2003.DatabaseSQL server 2019 & DB2.WebHTML, JSONDomain KnowledgeHealth care and Mobile applicationEDUCATIONMaster of Computer Applications, Anna University, Chennai, India.Professional ExperienceGSCMS Portal & Samsung MQL FOTAClient: Samsung, Dallas, TXRole: Software Engineer - Testing May 2021  Dec 2023Description: Samsung is one of the leading manufacturers of mobiles and home electronics. The scope of this project is to test Mobile and Tablet devices for every MR release. Global SIM Card Management System is an intranet application used to track and manage the testing SIM Cards and devices (Mobile, Tablet and Desktop). Samsung MQL employees (globally) will be using this portal to perform their day-to-day Quality Assurance work. Using this portal, Samsung employees can make requests to get new SIM cards or Samsung Mobile or Samsung gadgets. Further, the employees will be using the same portal for Extension, Return and SIM swap. This module is to test the portal on different devices and different cellular carriers. This module is to test Fota, call and Messaging between different devices (Mobiles & Tablets) and different cellular carriers. To check the app features, APN, functionality testing, Compatibility testing, Performance testing before/after FOTA update on devices and also check the functionality behavior of the devices..Responsibilities:Primarily responsible for Mobile testing.Involved in testing REST APIs /Web APIs using Postman.Experienced in writing Scripts to perform API Functional testing using PostmanPerform Database testing using SQL Server Management studio by running simple / complex queries using Joins, grouping, sorting and aggregate functions in select statements.Uploading Base / Master Data (SIMs & Devices) to SQL DB from Excel File.Manually writing SQL Scripts to insert and update Base Data in SSMSUsed SQL query to verify the integrity of the database particularly while validating the session store and profile store records.Involved in writing SQL Queries for backend testingImplemented Selenium Web Driver and automated, executed scripts on different browser and different platform using java.Experience in FDM/Odin for downloading the binary for Android devicesExperience in IMPACT-Nokia Server ( AT & T ) and Samsung FOTA Server for FOTA Update on device via Network Initiate/User Initiate/Device Initiate & Experience in automation using Map-Plug in testing toolPerform Functional, Integration, Regression, Smoke, White/Black box, User Acceptance Testing (UAT), and End-to- End Testing.Created, maintained Automation Selenium Automation Scripts for the Scrum User Stories.Used automated scripts and performed functionality testing during the various phases of the application development using TESTNG framework.Validating the data in SQL Database by running the QueriesTested compatibility of application for dynamic and static content under various cross browsers using HTML ids and XPATH in Selenium.Extensively automated regression and functional test suites by using Selenium Web Driver with java.Selected the Test Cases to be automated and performed functional testing of the front-end using Selenium (IDE and Web Driver).Defects are raised in the PLM for logging, tracking, and reporting bugs in the application.Involved in testing Web APIs /Rest APIs using Postman.Create test data required for testing and configures the required test beds.Report to QA manager about testing progress, needs any organizational/quality/technical risk/issue that might have an impact on the ability of the testing team to perform testing activities.Environment: PLM, SQL Server 2019, JAVA, APPIUM, Java Script, selenium, and Postman and Windows 10.Benefits ManagementClient: CVS Care Mark, Dallas, TXRole: Software Engineer - Testing Oct 2018  May 2021Description: Benefit Management is a tool which process the claims made by the customers and beneficiaries. BM Tool helps the business team in tracking, Reporting, and validating the claims. Benefit Management Tool helps the business to know the status of the claim and gives the flexibility to work on CCD claims to reach the target time frame. Initially Claims will be started in Review status. After verifying the client documents, BAR will be promoted from ACT to CMP Status. In case of any BAR error, the Claims will not be processed and will be moved to IT support team for further verification. Upon successful processing, BARs will be promoted, and sequence will be updated. Will perform Co-pay, Stepping, Plan validation, Drug validation (NDC & GPI) and the reports will be generated. Release Final Check list will be created by running the pre-prod query to get prod and get Compare query Using TCOE.Responsibilities:Primarily responsible for testing Health Plan, Employer Commercial and Aetna RX-Claims.Extensively involved in all stages of testing life cycle using agile methodology.Defects are raised in the Salesforce for logging, tracking and reporting bugs in the application.Executed parallel browser testing and performed cross browser testing.Running Prod Query using EZQuery++.Will compare Pre-Prod and prod queries using TCOE tool.Involved in validating functional, Integration and Regression testing.Used Salesforce to generate report and raise issue to the Development Team.Familiarity with CVS tools such as RX- Claim, AS400, EZTEST, SFDC, and EZQUERYInvolved in executing SQL queries for backend testing in DB2 .Create test data required for testing and configures the required test beds.Responsible for ongoing continuous improvement to build testing efficiency and effectiveness using innovative QA practices and tools and close collaboration with development and business.Report to QA manager about testing progress, needs any organizational/quality/technical risk/issue that might have an impact on the ability of the testing team to perform testing activities.Responsible for Traceability matrix and daily status report.Environment: SFDC, AS400, DB2, Postman and Windows 10.Incident Management System (IMS)Client: Hyundai Motors, Chennai, IndiaRole: Software Engineer - Testing Oct 2016  Nov - 2017Description: IMS captures the incidents occurring in the company premises and track the incident throughout the life cycle. IMS provides optimal solution on reducing the Incidents. Damage Reports will be provided by cost and resource basis. A complete work flow management and approval system will help the employees to provide observation and recommendation on Incidents from the respective division / department. Based on the recommendation, necessary actions will be taken to prevent any incident occurring in the future.Responsibilities:Extensively involved in all stages of testing life cycle, Software Development Life cycle (SDLC) using Waterfall, Agile methodologies.Involved in validating functional, Integration and Regression testing and the request and response of the Web Services (SOA) through SOAPUI.Executed test cases and test scripts for manual testing. Defects are raised in the TFS for logging, tracking and reporting bugs in the application.Used TFS as bug tracking tool.Involved in executing SQL queries for backend testing in DB2 .Involved in executing SQL queries and PL/SQL procedures, functions and packages for backend testing in SQL Server Management Studio (SSMS).Regularly assess testing progress and prepare test status report for management. Communicate with QA manager about testing progress, needs and any organizational/quality/technical risk/issue that might have an impact on the ability of the testing team to perform testing activities.Responsible for Traceability matrix and daily status report.Environment: TFS, Agile, HTML, Web Services (SOAP & RESTFUL), SQL, PLSQL, SQL Server 2005, Windows.Work Permit SystemClient: Rane India Pvt. Ltd, Chennai, IndiaRole: Software Engineer  Testing Jul 2015  Oct 2016Description: Rane is a most preferred OE manufacturer and supplier for global auto manufacturers (Hyundai, Yamaha, Maruti Suzuki, Volkswagen and Deutz). Work Permit System handles all kinds of task / work / project performed by the client. Work Permit System monitors the complete life cycle of the project including the cost, Man hours and Inventory Management. This helps the Management in budgeting future projects and tasks. Work Permit System provides detailed report summary based on each department and current status of each project / task.Responsibilities:Performed Integration testing, System testing, Regression testing, Ad-hoc testing, UAT testing and Backend data base testing using SQL Server Management Studio (SSMS) .Executed test cases and test scripts for manual testing. Defects are raised in the TFS for logging, tracking and reporting bugs in the application.Used SOAP UI tool, Fiddler to test SOA based architecture application to test SOAP services and REST API.Extensively SOAP UI for functional testing of web services.Used TFS as bug tracking tool.Involved in executing SQL queries and PL/SQL procedures, functions and packages for backend testing in SQL Server Management Studio (SSMS).Regularly assess testing progress and prepare test status report for management. Communicate with QA manager about testing progress, needs and any organizational/quality/technical risk/issue that might have an impact on the ability of the testing team to perform testing activities.Responsible for Traceability matrix and daily status report.Environment: TFS, SOUPUI, Fiddler, TDD, Agile, HTML, Web Services (SOAP & RESTFUL), SQL, PLSQL, SQL Server 2005, Windows.

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