Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-AL-Vernon Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Looking for work!Vernon, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE In 2018, I took a leave of absence to attend to a family member and address personal matters. I am now refreshed and eager to return to the workforce. I am enthusiastic about making a meaningful contribution to the community. I have a dedicated workspace and computer at home, and I can begin working immediately. I am a diligent worker who takes pride in my work, and I am eager to apply my skills and experience in a new role.Authorized to work in the US for any employerWork ExperienceCustmer Service RepresentativeM&M Service Co - Fayette, ALApril 2006 to January 2018During my time as a customer service representative, I worked remotely to provide customer service via telephone and email. I also generated sales and increased sales volume by providing excellent customer service.Computer TechnicianGateway Computers - Winfield, ALAugust 2001 to June 2005I was employed as a Computer Tech/ Customer Service Rep. in a call center. My primary responsibility was to answer telephone calls and assist customers with any issues they were experiencing with their computers, their customer service, or their sales. I provided a high level of service to each customer, ensuring their satisfaction. I was also responsible for resolving any issues that arose during the course of my interactions with customers.Education12Lamar High School - Vernon, ALAugust 1990 to May 2001Skills Computer Skills Customer Service Computer Operation Communication Skills Typing Phone Etiquette English Sales Cold Calling Microsoft Outlook Live Chat Technical Support Upselling Troubleshooting Desktop Support Microsoft Windows Operating Systems Help Desk Software Troubleshooting Computer skills (10+ years) Customer service Technical support Live chat Customer relationship management Windows Help desk Operating systems Software troubleshooting Hospitality Desktop support Tax experience Computer networking Organizational skills Data entry Management Call center CRM software Analysis skills Inside sales Computer literacy Continuous improvement Relationship management Technical sales SalesforceCertifications and LicensesDriver's LicenseAssessmentsSales skills  ProficientSeptember 2023Influencing and negotiating with customersFull results: ProficientCustomer focus & orientation  ProficientSeptember 2023Responding to customer situations with sensitivity Full results: ProficientTechnical support: Customer situations  Proficient September 2023Responding to technical support situations with sensitivity Full results: ProficientCustomer service  ProficientSeptember 2023Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.