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Title Administrative Assistant - Work From Home
Target Location US-NY-New York
Email Available with paid plan
Phone Available with paid plan
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                          Candidate's Name
EMAIL AVAILABLE | PHONE NUMBER AVAILABLE | Street Address  Hawthorn Way , Shepperton , Middlesex TW17 8QD


 PROFESSIONAL SUMMARY


 I am a highly motivated individual with exceptional interpersonal and communication skills. A
 Graduate, with several years of experience in Data Administration, I possess excellent
 collaborative abilities and a strong aptitude for effectively resolving problems.


 WORK HISTORY

 Oct 2022 - Current                    Collaborating with different departments to ensure
 Sales Administrator                   customers sales orders are processed effectively.
 Daikin/Layka Recruitment -            Utilization of CRM systems to contact customers
 Weybridge , Surrey                    about their deliveries and maintain a relationship with
                                       them.
                                       Responded to inbound customer email, telephone
                                       and queries regarding delivery of sales orders.
                                       Utilization of Excel to create Pivot Tables, Line Graphs,
                                       to analyze sales order details.
                                       Training up new starters, so that they can effectively
                                       help manage customer's orders.

 May 2022 - Aug 2022                   Processing high volume of invoices received from
 Merchant Ledger                       suppliers using an in
 Lidl/Love Success - Tolworth,         house system(REP) bespoke account matching
 Kingston upon Thames                  software.
                                       General Ad hoc office duties
                                       Responding to last minute challenges and requests as
                                       they arise.
                                       Managing/scanning incoming posts.
                                     During this role the target was 200 invoices to match, of
                                     which I regularly
                                     achieved.

 Oct 2021 - Apr 2022                   Resulting customer's lateral flow results using Typeform
 Customer Resulting Data               and Mvine.
 Administrator                         Record customers lateral flow results on Microsoft
 ABM Blackjack/Cignpost                Excel(either positive
 Diagnostics - Heston, Hounslow        or negative)
                                       Utilising CRM systems called Zendesk ,Adyen and
                                       Salesforce to give
                                       customer refunds if needed, also send them an email
                                       using Zendesk as
                                       a confirmation of this.
                                     During this role, I would do about 50-75 customers a
                                    day.


SKILLS

  Client relations                                  Analytical and Critical Thinking
  Information gathering and analysis                MS Office
  Strategy implementation


EDUCATION

Sep 2016   Jul 2019
Bachelor of Science: Information Systems
Kingston University | Kingston upon Thames, KTT


LANGUAGES

Dutch

Elementary

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