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EMAIL AVAILABLE | PHONE NUMBER AVAILABLE | Street Address Hawthorn Way , Shepperton , Middlesex TW17 8QD
PROFESSIONAL SUMMARY
I am a highly motivated individual with exceptional interpersonal and communication skills. A
Graduate, with several years of experience in Data Administration, I possess excellent
collaborative abilities and a strong aptitude for effectively resolving problems.
WORK HISTORY
Oct 2022 - Current Collaborating with different departments to ensure
Sales Administrator customers sales orders are processed effectively.
Daikin/Layka Recruitment - Utilization of CRM systems to contact customers
Weybridge , Surrey about their deliveries and maintain a relationship with
them.
Responded to inbound customer email, telephone
and queries regarding delivery of sales orders.
Utilization of Excel to create Pivot Tables, Line Graphs,
to analyze sales order details.
Training up new starters, so that they can effectively
help manage customer's orders.
May 2022 - Aug 2022 Processing high volume of invoices received from
Merchant Ledger suppliers using an in
Lidl/Love Success - Tolworth, house system(REP) bespoke account matching
Kingston upon Thames software.
General Ad hoc office duties
Responding to last minute challenges and requests as
they arise.
Managing/scanning incoming posts.
During this role the target was 200 invoices to match, of
which I regularly
achieved.
Oct 2021 - Apr 2022 Resulting customer's lateral flow results using Typeform
Customer Resulting Data and Mvine.
Administrator Record customers lateral flow results on Microsoft
ABM Blackjack/Cignpost Excel(either positive
Diagnostics - Heston, Hounslow or negative)
Utilising CRM systems called Zendesk ,Adyen and
Salesforce to give
customer refunds if needed, also send them an email
using Zendesk as
a confirmation of this.
During this role, I would do about 50-75 customers a
day.
SKILLS
Client relations Analytical and Critical Thinking
Information gathering and analysis MS Office
Strategy implementation
EDUCATION
Sep 2016 Jul 2019
Bachelor of Science: Information Systems
Kingston University | Kingston upon Thames, KTT
LANGUAGES
Dutch
Elementary
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