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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional backed by retail and healthcare industry experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.Certifications CPR, AED, and First Aid.Communication Platforms Zoom, Skype, and MS Teams.Microsoft Office Applications Word, Excel, Outlook, and PowerPoint Type 60 WPM.KEY QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical Transcription Patient ProcessingPatient Registration Medical Records Management Check In Check Out Data Entry Release of InformationHIPAA Compliance Medical Laws & Ethics CMS1500 Claim Form Billing Cycle Claims Appeal ProcessMedical Billing Knowledge Third Party Billing Medicare Medicaid HMO PPOBasic Coding Skills for ICD-10 & CPT Insurance Verification Anatomy & PhysiologyEDUCATIONUltimate Medical Academy Diploma Medical Administrative Assistant, 2024Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificatePROFESSIONAL EXPERIENCEUnemployment 06/2024 - presentApplebees Bar & Grill Birmingham, AL 03/2024 06/2024Server / Customer ServiceAnswer incoming telephone calls and serve a major role in establishing the atmosphere for the guests.Take and enter orders accurately using Point of Sale (POS) computer system.Deliver food and beverage items quickly and efficiently in a fast-paced environment.Stock supplies, accept payments, and operate cash register.Work as a team to meet and exceed guest expectations.Earth Angels In-Home Care Birmingham, AL 01/2024 03/2024Home Health AideProvided in-home personal care services based on established care plans.Assisted with activities of daily living mobility, personal hygiene, and feeding.Monitored medication and documented services provided, patient condition, and changes in patient behavior.Kept household clean and organized, ran errands, and prepared and served meals.Respected and safeguarded patients privacy.Buds Best Cookies Hoover, AL 02/2024 03/2024Assembly Worker / Machine OperatorOperated machinery in a safe and efficient manner and in accordance with company procedures.Inspected finished products for quality and adherence to specifications.Met production goals and deadlines to maintain schedule and communicated effectively with team members.ADDITIONAL EXPERIENCEStay-at-Home Parent Birmingham, AL Homemaker 07/2023 01/2024National Health Service Management LLC & Affiliates Cordova, AL Resident Care Provider 11/2022 07/2023Dollar Tree Birmingham, AL Retail Sales Associate / Customer Service 02/2021 01/2022First Choice Temp Agency Birmingham, AL Banquet Server / Customer Service 01/2019 09/2023Ventura Foods Birmingham, AL Assembly Worker 11/2018 02/2020First Choice Birmingham, AL Laborer 01/2015 11/2018 |