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Title Customer Service Representative
Target Location US-VA-Suffolk
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Candidate's Name
Customer Service Representative - Grabber Construction ProductsHyattsville, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESkilled warehouse worker well-versed in warehouse operations, shipping and logistics. Exceptional organizational skills and strong attention to detail. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeGrabber Construction Products - Capitol Heights, MD May 2022 to Present Take customer orders over the phone and through email Type up oder tickets Answer customer questions and resolves any issues they may have Research any items a customer may want that we don't stock and order it Coordinate special deliveries with the Warehouse Manager. Warehouse SupervisorGrabber Construction Products - Capitol Heights, MD September 2013 to May 2022 Receive merchandise Oversee the shipping/receiving dock Check orders for accuracy before shipping Do random inventory checks throughout the warehouse Fill in for Warehouse Manager when they're absent. Set driver routes Schedule maintenance for vehicles when needed Coordinate merchandise pick ups throughout the day Warehouse WorkerRandstadt - Bowie, MDJuly 2013 to September 2013Duties varied by assignment.Unloader/LumperCapstone Logistics - Upper Marlboro, MDMay 2012 to April 2013Capstone - Upper Marlboro, MD & Landover, MD Moved freight, stock and other materials to and from storage and production areas and loading docks. Received, stored and shipped goods and materials. Reported all equipment failures and malfunctions to supervisor. Tracked time spent on assignments each day for productivity reporting. Stacked and piled lumber, boards and pallets. Operated forklifts and other heavy machinery safely. Unloaded cargo from truck with hand trucks and pallet jacks. Stacked and stored pallets at the end of the shift to keep warehouse clean and organized. Swept floors and stored equipment at the end of each shift. Recorded numbers of units handled and moved using daily production sheets and work tickets. Dock LeadFHI - Jessup, MDApril 2010 to May 2012 Directed [16] warehouse receiving associates. Trained staff on material handling processes to reduce receiving times. Sorted cargo after unloading. Reported all equipment failures and malfunctions to supervisor. Tracked time spent on assignments each day for productivity reporting. Stacked and piled lumber, boards and pallets. Operated forklifts and other heavy machinery safely. Unloaded cargo from truck with hand trucks and pallet jacks. Stacked and stored pallets at the end of the shift to keep warehouse clean and organized. Operated PC and RF-based computer systems with a high level of accuracy. Swept floors and stored equipment at the end of each shift. Recorded numbers of units handled and moved using daily production sheets and work tickets. Warehouse ManagerQuality Automotive Warehouse - Hyattsville, MDAugust 2009 to March 2010 Performed weekly inventory on items in the warehouse. Pull parts to fill customer orders Oversee 2 other warehouse employees Handle cash transactions from customers without credit accounts Transfer items to other warehouses in the company that needed them Communicate daily with the main office.Overnight Logistics Team MemberTarget - Washington, DCJanuary 2008 to August 2009 Moved freight, stock and other materials to and from storage and production areas to the sales floor Received, stored and displayed goods and materials. Stacked and transported all overstock to storage areas. Reported all equipment failures and malfunctions to supervisor. Stacked and piled lumber, boards and pallets. Picked up incoming stock and delivered materials to designated locations. Unloaded cargo from truck with hand trucks and pallet jacks. Operated PC and RF-based computer systems with a high level of accuracy. Swept floors and stored equipment at the end of each shift. EducationHigh School Diploma in GeneralOxon Hill High School - Oxon Hill, MD2002Skills INVENTORY (5 years) ELECTRIC PALLET JACK (8 years) FORKLIFT (8 years) FORKLIFT CERTIFIED (5 years) MS OFFICE (10+ years) Shipping Shipping Receiving Warehouse Inventory Logistics Warehouse Management Warehouse Supervisor Experience Order Picking Materials Handling RF Scanner Reach Truck (7 years) Warehouse Experience Computer Literacy Management Experience Supervising Experience Customer Service Supervising experience Warehouse management Leadership Customer service Research Heavy lifting Freight Forklift Packaging Inventory control Order fulfillmentCertifications and LicensesForklift Certifiedforklift certificationForklift CertificationPallet Jack CertificationSeptember 2022 to September 2025Additional InformationSkillsForklift Certified Hard working and self-motivated Electric Pallet Jack Certified Inventory management Deadline-driven Proficient in MS OfficeTeam leader Palletizer knowledge

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