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Click here or scroll down to respond to this candidateCandidate's Name
Learning and Development SpecialistContactVisual storyteller Learning & Development Instructional Design
Tel: Street Address -595-485EMAIL AVAILABLELINKEDIN LINK AVAILABLEEducationArt Institute of HoustonAdvertising, 2019Online CertificationsELVTR Instructional Design, 2023Adobe Marketo, 2022Adobe Digital learning tools, 2020 EQ Emotional Intelligence, 2017ExperienceCentific / Bilingual Language Specialist for LLM, April 2024 - Present (Remote)Ensuring that the conversational AI model delivers a high-quality customer experience in both English & Spanish, helping AI bots to generate search outputs that make online shopping sites easier to navigate.Jump On Languages / Spanish Teacher, August 2023 - Present (contract-Seattle WA)Designed and delivered fun-filled, adventurous Spanish immersion classes for children 5-12 years old, promoting cultural connections. I helped develop curriculum material and carry out age- appropriate activities, games, songs and lessons consistent with the companys mission.Viasat Inc. / Bilingual technical writer, August 2019 - March 2023 (Remote)Responsible for creating technical documentation, presentations, and creative projects for both internal and customer-facing audiences, collaborating directly with SMEs. The scope of my work also included designing and maintaining internal wiki pages, Gap Analysis, and supporting Marketing and Training efforts for our team.Academy Sports + Outdoors / Learning & Development, November 2018 -August 2019 (Houston, TX) On-boarding Facilitator and designer for Instructional learning modules to update the LMS for the Distribution Center. I helped create a curriculum for face-to-face, virtual, and/or a blend of learning, while aligning company values, safety requirements with OSHA, PIT training and business operations.Nielsen / Corporate Trainer & Rep for the Hispanic market, October 2011 - March 2018 (Remote) Designed and updated Training Materials for the Homescan project in both English and Spanish, and delivered Operational, EQ, and Hispanic sensitivity trainings (virtually and traveling to locations as per Market needs). My responsibilities also included supporting management with Field Operations and evaluations, KPIs and partnering with cross-functional teams to generate reports that ensure that content was always accurate and relevant.References:Shellie Bellinghausen (Former supervisor)EMAIL AVAILABLE / Tel: PHONE NUMBER AVAILABLEHamilton Stone /(Former manager)EMAIL AVAILABLE / Tel: PHONE NUMBER AVAILABLE/pre> |
