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Title Customer Service Credit Card
Target Location US-SC-Simpsonville
Phone Available with paid plan
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RJamesROBINSONPHONE NUMBER AVAILABLEjrobinsonccdiscount@gmail.comMauldin, SC 29662WWW: Bold ProfileSUMMARYHighly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. SKILLSRelationship ManagementPayment ProcessingSales SupportDispute ResolutionDebt managementClient Relationship BuildingExcellent CommunicationProblem-SolvingEXPERIENCECredit Card Processing Team MemberMars, PADirect Payment Consultant/ Aug 2015 to CurrentProvided customer service support for clients seeking assistance with their credit card statements or payment processing.Processed refunds quickly and accurately when requested by customers or merchants. Assisted customers with credit card transactions and inquiries. Identified opportunities to streamline existing processes related to the acceptance of various forms of payment.Communicated with other departments to ensure proper resolution of any discrepancies related to credit card processing activities. Ensured compliance with applicable laws, regulations, and company policies related to the acceptance of various forms of payment.Resolved customer complaints regarding credit card processing issues in a timely manner.Performed routine maintenance on equipment used for processing credit cards. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.EDUCATION AND TRAININGHigh School DiplomaMauldin High School May 1980Mauldin, SC

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