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Click here or scroll down to respond to this candidate Candidate's Name
Temple, TX Street Address | PHONE NUMBER AVAILABLE | EMAIL AVAILABLEPROFESSIONAL SUMMARYHighly motivated Healthcare professional with desire to take on new challenges, actively pursuing a career in health administration.
Strong work ethic, adaptability, and exceptional interpersonal skills with knowledge of patient intake and admitting processes.
Passionately concerned with the care and satisfaction of the patient/customer, committed to compliance, policy, and process improvements, identifying solutions to complex issues with the ability to organize and prioritize projects. Experience working in a remote setting, attending virtual meetings and chat sessions in adequate office space.Technical Skills: Epic, Allscripts, Navihealth (Curaspan), Tricare, Microsoft: Outlook, Word, and ExcelSKILLS Patient Communication Intake Assessment Critical Thinking & Problem Solving
Electronic Medical Records (EMR)
Data Entry/Documentation Accuracy & Quality Assurance
Medical Terminology Health Information Systems
EDUCATONMedical Billing and Coding Undergraduate Certificate | DeVry University Anticipated: August 2024 Relevant Coursework: Medical Records, EMR, Medical Terminology, Anatomy, Pathophysiology, Pharmacology, Patient Registration, ICD Coding, CPT CodingSoftware Knowledge: Inpatient / Outpatient Billing forms, 3M Coding & ReimbursementsEXPERIENCE
Centerwell Home Health, Temple, TX September 2003 - August 2023Intake Coordinator 2018 2023 Facilitated seamless communication between medical facilities and internal teams by swiftly receiving and processing incoming referrals, showcasing strong communication skills. Validated Medicare/Medicaid coverage and other services using CMS website. Ensured compliance with CMS rules and regulations and upheld company policies and procedures, contributing to the smooth functioning of operations. Maintained a high level of accuracy and attention to detail while entering patient information, ensuring data integrity and compliance with regulatory standards. Acted as a point of contact for resolving referral-related inquiries and issues, effectively addressing concerns, and ensuring customer satisfaction. Collaborated with insurance providers to verify coverage and authorization requirements, facilitating smooth transitions for patients into the care system. Provided exemplary communication and phone etiquette when interacting with patients and their families. Promoted teamwork among clinical and office staff, facilitating timely patient care delivery. Demonstrated versatility by mastering various clerical tasks using Homecare Homebase and previous experience with Horizon Homecare from McKesson.Case Manager Assistant 2016 2020 Managed incoming calls, ensuring patients' concerns were addressed and appointments were efficiently scheduled. Maintained electronic medical records (EMR) filing system, enhancing accessibility and organization of patient information. Coordinated schedules for clinicians, optimizing patient care delivery and ensuring appropriate staffing levels.Scheduler 2008 2016 Expedited patient care by processing medical orders, ensuring timely delivery of necessary supplies and treatments. Developed and maintained daily schedules for clinicians and all disciplines, optimizing resource allocation and minimizing scheduling conflicts, resulting in improved efficiency and productivity. Coordinated with patients to accommodate their needs and adjusted schedules as necessary.Quality Assurance/Data Entry 2003 2008 Performed regulatory audits on all patient charts before billing, ensuring compliance with industry standards and regulations, thereby reducing the risk of billing errors and potential financial penalties. Identified discrepancies or inaccuracies in documentation and promptly communicated with clinicians to request necessary corrections, contributing to the accuracy and integrity of patient records and billing processes. |
