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Title Entry-Level Patient Care
Target Location US-FL-Gainesville
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PROFESSIONAL SUMMARYSKILLSPROFESSIONAL EXPERIENCECandidate's Name
GAINESVILLE, FL 32608PHONE NUMBER AVAILABLE EMAIL AVAILABLE WWW: BOLD PROFILEOrganized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dependable effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Patient RelationsPatient AssessmentsVital Sign MonitoringMedical Terminology KnowledgeElectronic ChartingQuality AssuranceSpecimen CollectionSupply RestockingPatient CareComputer LiterateHIPAAVital Signs MonitoringOrganizational SkillsSelf-MotivationTeamwork and CollaborationActive ListeningAdaptability and FlexibilityEmpathy and CompassionTime ManagementAttention to DetailPhlebotomistData EntryHIPAA ComplianceWoodyard GrillLead Server // Newberry, FL // March 2024 to Current Managed high volume dining periods with effective time management and strong multitasking abilities.Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.Cultivated warm relationships with regular customers. Oversaw daily operations of service team, delegated tasks, and trained new staff. Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.Collaborated with managers on employee scheduling needs, helping maintain optimal coverage during peak hours without sacrificing quality of service. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory. Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.Enhanced customer experience by providing attentive and personalized service during their dining visit.Ensured compliance with food safety regulations by regularly reviewing proper food handling procedures with the serving team.Coordinated large group reservations, working closely with event planners to ensure seamless execution of special occasions.Checked guests' identification before serving alcoholic beverages. Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems. Inspected dishes and utensils for cleanliness.Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.Processed orders and sent to kitchen employees for preparation. SIMEDNursing Assistant // Gainesville, FL // January 2007 to January 2010 Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.Assisted nursing staff with wound care procedures for faster healing and reduced infection rates. Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment. Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction. Documented patient information and care activities in electronic health record. Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls. Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.Identified and reported unsafe situations to maintain adherence to safety protocols. Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.Documented care actions by completing records and logs in medical software system. Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers. Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.Educated patients on prescribed medications, ensuring compliance with dosage instructions and awareness of potential side effects.SIMEDPhlebotomist // Gainesville, FL // January 2006 to January 2007 Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.Enhanced patient experience through compassionate care and communication during blood draw procedures.Tracked collected specimens by initialing, dating, and noting times of collection. Used personal protective equipment correctly to protect coworkers and patients. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.Centrifuged blood samples as outlined in clinical protocols. Completed proper sanitation and cleaning of equipment and work areas between patients. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures. Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process. Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases. Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues. Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.Monitored patients for reactions and verified sample quality. Reviewed patient records for accuracy and completeness. Organized daily work based on collection priority. Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.Verified proper storage and transportation of specimens to laboratories. Assisted in training and onboarding new phlebotomists. Followed established safety protocols and standards to minimize risk of infection and injury. Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Adhered to HIPAA standards and maintained patient confidentiality in all interactions. Verified patients' identification for proper sample collection. ShandsPhlebotomist // Gainesville, FL // January 2003 to January 2006 Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.Enhanced patient experience through compassionate care and communication during blood draw procedures.Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues. Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases. Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques. Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike. Played an integral role in managing inventory levels within the department, ordering necessary supplies while minimizing waste to maintain cost-effective operations. Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process. Completed proper sanitation and cleaning of equipment and work areas between patients. Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.Used personal protective equipment correctly to protect coworkers and patients. Centrifuged blood samples as outlined in clinical protocols. Tracked collected specimens by initialing, dating, and noting times of collection. Stocked phlebotomy cart or carrier with appropriate supplies. Assembled tourniquets, needles, and blood collection devices to prepare work trays. Addressed questions and concerns to educate patients on collection process and procedures. Reviewed patient records for accuracy and completeness. Monitored patients for reactions and verified sample quality. Organized daily work based on collection priority. Participated in continuing education programs to stay up to date on new technologies and procedures.Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.Verified patients' identification for proper sample collection. Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.Collected blood samples in accordance with laboratory protocols and regulations. EDUCATIONDrew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods. Adhered to HIPAA standards and maintained patient confidentiality in all interactions. Followed established safety protocols and standards to minimize risk of infection and injury. Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients. Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.Life SouthPhlebotomist // Gainesville, FL // January 2002 to January 2003 Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.Enhanced patient experience through compassionate care and communication during blood draw procedures.Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases. Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.Verified patients' identification for proper sample collection. Collected blood samples in accordance with laboratory protocols and regulations. Adhered to HIPAA standards and maintained patient confidentiality in all interactions. Followed established safety protocols and standards to minimize risk of infection and injury. Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.No Degree - NursingSanta Fe College // Gainesville, FLHigh School DiplomaGainesville High School // Gainesville, FL // June 2001

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