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Title Front Desk Customer Service
Target Location US-TX-Dallas
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
OFFICE ADMINISTRATIONEMAIL AVAILABLEPHONE NUMBER AVAILABLETyler, TXEXPERIENCEJanuary 2020 January 2024Business Office Manager/Front Desk Supervisor - Center of Grande, Tyler, TXProcessing Invoices, Received Payments, Direct Customer Service with residents and family members, Prepare Financial Agreements, Verify Insurance, Uploading Documents, Processing Accounts Payables. Overseen Front Desk Receptionist and delegating work.Complete necessary administrative duties such as updating guest records, processing payments, and managing reservations.Ensure that the front desk operations are running smoothly and address any operational issues or staff concerns.Monitor staff performance, provide guidance, and address any staffing issues or conflicts.Engage with guests to gather feedback, address any concerns, and ensure a positive experience.March 2018December 2020Kitchen Aid/Laundry, Park Place Rehabilitation Center, Tyler, TXMeal Prep, Inventory Supply, Direct Customer Service with residents and family members, and basic laundry duties. Mild Housekeeping.March 2003 December 2016Transportation/Front Desk Receptionist, Park Place Rehabilitation Center, Tyler, TXTransporting patients to doctor appointments and outside of facility activities. New Hire Orientation, Restorative Aide, and basic clerical duties.EDUCATIONHS School Diploma - 1984Basic Classes, South Oak Cliff High School - Dallas, TXSKILLSHigh Level Collection RetentionData analysisOrganizationTeam LeadershipFlexibleProblem-solving Resourceful AccommodatingCommunication Management Multi-taskingDependable1/1

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