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EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceOffice Specialist ITRAVIS COUNTY ADULT PROBATION-Austin, TXDecember 2019 to PresentAnswer Phones, Make Probate Files, Process Money Orders, Process Credit Card Payments, Prepare Deposits, Customer Service, Warrant Checks, Criminal Back Ground Checks, Sterilize Areas, Email Officers, Mail Filing, Maintaining LobbySales & Reservation CoordinatorWyndham Garden Hotel-Austin, TXJanuary 2015 to November 2019Answer Multi Phone Line System, Make & Cancel Reservations, Build Group Blocks, Cancel Blocks & Release Inventory, Schedule Appointments, Email Contacts & Group Attendees, Weekly Sales Report, Lost Business Report, Makes Sales Schedule, Actuals In Sales Tracking System, Manage Monthly Sale Goals, Enter Budget Numbers, Manage LNR Report, Make Group Copies, Assist Sales Managers, Place Supply Orders, Use Opera System Daily, Use Sales Tracking System Daily, Daily Use Of Microsoft Office, Assist Front Desk, Help With Group Shuttles, Make Group Coupons, Assist With Group Checkins & Checkouts, Receive, Deposit, & Log Group Payments For Accounting, Make Spread Sheets, Enter Data On Sales Spreadsheets, Send Out Daily Reminder Emails, Assist Revenue Manager In System Audits, Daily Checks With Synxsis System, Sending Out and Receiving Credit Card Authorization Forms For Groups and Individual Reservations, Make Sales Folders For Sales Managers Assistant Manager/Manager7-Eleven-Austin, TXJanuary 2007 to January 2015Make Employee Schedule, Register, Do All Orders, Inventory Control, Weekly Change Order, Daily Deposit, Cleaning, Prep, Cook, Check In Orders, Manage Multiple Stores, Daily Paperwork At Multiple Stores, Interview & Hire, Manage Monthly Sale Goals, Set up & Execute All Promotional Displays Or Events At Stores, Weekly Cleaning Inspections, Increase Sales, Research On Top Products, Store Resets, Cash Register, Assist In Quarterly Manager Meetings, Manage Write Offs, Promote All New Items and Set Up Accurate Signage For Displays, Increase Yearly Sales By Weekly Checks, Increase Daily Customer Counts, Train All New Hires, Stock Cooler and Store Daily, Handle Write Ups and Policy Violations Receptionist/Administrative AssistantAunt Retta's Taxes & Bookkeeping-Austin, TXJanuary 2002 to December 2006Answer Multi Phone System, File All Client Folders, Receiving & Giving Out Payments, Open & Close Office Daily, Make Copies, Use Microsoft Office Daily, Assist Tax Preparers, Schedule & Cancel All Appointments, Clean Office Daily, Make & Print Schedule, Send Out Morning Reminders On Appointments, Do Daily Deposits, Do Weekly Change Order, Make All Folders For Client Information EducationSome CollegeAustin Community College DistrictSkills Customer Service, Microsoft Office, Outlook, Microsoft Word, Opera (10+ years) Customer Service (10+ years) Multi-line Phone Systems (8 years) Bookkeeping (2 years) Budgeting (6 years)AwardsEmployee Of The MonthMarch 2017Recognized For My Committment To ExcellenceEmployee Of The MonthSeptember 2015Heart Of The House Star Team Member