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Click here or scroll down to respond to this candidateCandidate's Name , Supervisee LCSW, MS, BSEMAIL AVAILABLE Mobile PHONE NUMBER AVAILABLE Cedar Park, TXTop-performing, leader in mental and behavioral health with 10 years of accomplished experience contributing exceptional results within each position held. Track record of meeting and exceeding goals leveraging advanced ability to assess situations, coordinate resources, develop effective action plans, ensure compassionate client and family care, and provide leadership and guidance to team members. Possesses extensive certification and professional development, continuously seeking opportunities to improve and add to skill sets and enhance overall effectiveness.Value OfferedTeam Training & LeadershipExpedient Issue ResolutionCrisis Management & De-EscalationTeam Performance EvaluationTreatment Plan DevelopmentMultiple Resource CoordinationWritten & Verbal CommunicationCompassionate & Attentive CareContinual Professional GrowthCareer HighlightsMainspring recovery, Dumfries, VA, 01/2023 08/2024Admissions CounselorEstablish and oversee administrative procedures to meet objectives set by the director of admission. Receive and process inbound inquiries from phone, fax, text, email, and chat for patient seeking substance use disorder care. Assist with potential referrals to higher levels of care as needed. Assess potential patients treatment needs, locating a time for patient to complete an intake assessment. Document patient assessment accurately and promptly into medical record, ensuring all pertinent. information is entered in quick and efficient manner.Effectively determine, communicate, and collect necessary finances due upon admission to the facility. Maintain positive relationships with potential patients, family members, referents, and other community members. Follow up with daily scheduled admissions and intakes. Provide compassionate, knowledgeable customer service to a wide variety of people calling in to the Admissions Center. Work with Recovery Support Specialists and other facility supervisors to fulfill other day to day tasks as needed.LIFESTANCE LLC, Manassas, Va 06/2020-05/2022Mental Health TherapistConduct initial assessments and refer patients, clients, or family members to community resources or to specialists as necessary. Maintain confidentiality of records relating to clients' treatment. Gather information about community mental health needs and resources that could be used in conjunction with therapy. Plan outreach and referral activities in surrounding communities. Plan and conduct programs to prevent substance abuse or improve community health and counseling services. Assess clients' mental condition based on review of client information, interviews, observation, tests, and collaboration with other staff members. Serve as a client advocate to coordinate required services or to resolve emergency problems in crisis situations. Develop and implement treatment plans based on DA, clinical experience and knowledge.Didlake LLC, Manassas, Va 06/2020-05/2022Workforce Support & Development CoordinatorGathers, analyzes, and summarizes support needed to maximize the potential for employees working with a disability working on contract, retail, corporate, and government facilities. Assist HR with gathering Documentation of Disability from new and current employees. Assist with government clearance/badging paperwork. Conduct Intake and assessment meetings with new and current employees to determine specific support needs for all employees with a documented disability upload the assessment into the Lauris database system. Complete written clear and concise Employment Support Plans (ESP) for the supervisors to implement with their employees with disabilities on the job and enter the plan into the Lauris database system.Train the supervisors on the written plan, explain and provide resources to the supervisor to support that employee with disabilities a Supervise and train others to deal effectively with the public; plan and manage work effectively; communicate effectively on the job. Provide direct and indirect follow up with the supervisors, job coaches, project managers, and the employees. Complete contact notes, and quarterly reports in the Lauris system on all assessed employees with disabilities. Provide suggestions, guidance, as requested to the supervisors and employees.Community VISIONS, WOODBRIDGE, Va 06/2018-06/2020Program Manager/ Operations ManagerSupport and coordinate activities for the individuals participating in the program; supervise and train Lead Artisans, support the Program Manager with all required paperwork (e.g. Person Centered Plans (PCPs), assessments, quarterly reviews, supporting documentation, etc.); support the health and safety of each individual; create opportunities for individuals to broaden their horizons and participate in their communities while maintaining a safe and orderly program in accordance with company policies and procedures and Department of BehavioralHealth and Developmental Services (DBHDS) regulations.Working knowledge of computer systems and standard office software to include the state Department of Social Services human services systems and agency specific software. Generated $3.5M ROI by developing an event management program from the ground up. Supervise and train others to deal effectively with the public; plan and manage work effectively; communicate effectively both orally and in writing; interpret laws, policies, and regulations and make decisions based thereon; plan and supervise work activities, including service delivery, training, recordkeeping duties and organizational operations; develop and maintain good working relations with internal and external customers; and evaluate financial assistance programs.(Continued)Career Highlights ContinuedCommunity Concepts, Woodbridge, Va, 03/2015 06/2018Community Support Specialist/ Case ManagementProvided emotional support to clients and families, aiding in developing long-term recovery plans and goals. Assisted in implementation of community support services in alignment with needs. Supported clients in developing goals and social skills, improving individual wellness and productivity. Developed crisis management and intervention plans for communities in need. Took active role in patient and family planning process, detailing instructions, and addressing questions and concerns. Built partnerships with organizations to develop support and garner attention to key issues.Built rapport with children and families, fostering trust and communication to meet unique case needs. Documented data and completed accurate updates to case records. Collaborated with community program leaders and advocates to ensure resource availability for those in need. Completed home welfare checks in alignment with state and program guidelines. Leveraged critical thinking to break down problems, evaluate solutions, and make sound decisions.Community Concepts, 11/2017- 06/2018Human Resources Assistant DirectorEnsured that human resource files and records were maintained in accordance with legal requirements and company policies and procedures; filed and conducted regular audits of employee files. Completed required paperwork and applicable processes for employee position changes including lateral moves, promotions, demotions, and terminations; ensured smooth employee transitions within and between positions and departments. Managed entire on-boarding process for new employees including the coordination of new hire orientations, communicated with management statuses, and answered new employee inquiries; procured all new employee paperwork.Managed voluntary benefit processes including but not limited to the completion of employee benefits paperwork, answering employee inquiries, entering information into benefit systems, and following up on benefit concerns or discrepancies. Coordinated portions of the recruitment process, including advertising open positions and conducting reference and background checks as required Monitored and tracked employee performance appraisal completionAcademic BackgroundMaster of Social Work, Northcentral UniversityBachelor of Social Work, Virgnia Commonwealth UniversityProfessional License & CertificationVirginia Board of Social Work Approved Supervisee |
