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Click here or scroll down to respond to this candidateCandidate's Name 1 of 2MARIO R. GALLEGOStreet Address
Cell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE~ EXECUTIVE SALES OPERATIONS ~Performance-driven leader possessing a breadth of expertise in managing business and sales operations, large-scale business development, change management, budgets and P&L, team management, and market penetration plans. Adept in driving high-impact strategies that drive growth and maximize profits through the development of sales and operational strategies designed to enhance competitiveness, spearhead market growth, increase revenue, and achieve bottom-line growth and profit yields. Expertise in improving sales operations and maximizing profit through achievements in operational and performance initiatives, cost reductions, and internal controls, while formulating strategies to enhance long-term value and grow business model. Operations Management Project Management Strategic Business Planning Market Share Expansion National Sales Management Financial/P&L Management Organizational Optimization Contracts & Negotiations Forecasting & Best Practices Team Building & Development Cost Analysis & Reduction Revenue & Profit GrowthPROFESSIONAL EXPERIENCEADT Tempe, AZ 2018 - PresentNATIONAL ACCOUNT MANAGERManage and lead the identification and penetration of national, regional and multiple location companies within a specific geographic territory in order to develop relationships and drive the marketing, promotion and sale of the full suite of products and services offered by ADT. Engage with potential customers in the analysis of needs and specification of bids prior to any Request for Proposals; communicate with branches/subcontractors to conduct site surveys and prepare pricing estimates. Create and deliver detailed proposals for all systems and services to be sold; assist in the preparation of all contracts and provide presentations to potential customers outlining equipment and services proposed. Obtain accurate central stations information required for the monitoring and service of the account. AT&T Phoenix, AZ 2013 - 2018AREA MANAGERManaged and oversaw all aspects of operations and activities for the largest territory within the AT&T division consisting of Arizona, Nevada and Southern California, to include business strategy planning, P&L, key account management and the daily supervision of over 180 staff. Led the management of all day to day services, ensured SLAs were met, identified areas of weakness, and implemented cost improvements to reduce expenditures and increase the bottom line. Facilitated the training and development of staff; identified areas of deficiency and implemented corrective actions. Managed strategic initiatives ensuring day to day operations, integration, and performance were efficient and maximized, while optimizing the sales processes and bolstering revenues. Communicated timelines, deliverables, roadblocks and success factors to senior management and stakeholders. Ranked as one of the Top 3 area managers in the nation. Protection 1 Phoenix, AZ 2011 - 2013DISTRICT MANAGERDirected district operations and led initiatives designed to maintain or exceed field operations metrics, while managing responsibility for all financial and operational objectives at multiple locations. Drove all aspects of security team placement, and developed/implemented procedures to monitor, maintain and exceed the field operations metrics. Prepared budgets and delivered presentations to executive management during regional meetings; managed the recruitment, training, coaching, and development of personnel, while ensuring maximum productivity. Visited assigned branches and conducted meetings to reinforce field operations goals and objectives, determine training requirements, and communicate any legislation/regulatory issues with staff. Candidate's Name 2 of 2 Awarded companys highest award, Presidents Circle for 2011. Guardian Protection Services Phoenix, AZ 2006 2011 GENERAL MANAGERDirected and oversaw all operational and business activities of branch consisting of 50+ staff, to include full P&L management, and the development of all volume and operational objectives, strategies, and programs. Formulated and executed operating budgets and budget forecasting, tracked budget expenditures, and spearheaded all contract and service processes. Implementing strategic sales and marketing strategies to increase sales potential and revenue; led the interviewing, hiring, training and performance of staff; coordinated and scheduled staff. Tracked sales results versus individual objectives, maintained compensation plans, managed monthly/annual revenue tracking and reporting, and handled all contracts processing. Achieved 131% of sales quota with high profit margins through the creation and launch of innovative business development strategies; directed and oversaw the establishment of national accounts with major chains nationwide. Venicom, Inc. Phoenix, AZ 2003 - 2006REGIONAL SALES MANAGERManaged and oversaw sales operations and a team of resale and support personnel in the sale of Qwest, AT&T, Sprint and MCI services; provided consulting on local and long-distance phone services. Managed the interviewing, hiring, training and performance of service center advisors; handled employee relations issues that included progressive disciplinary actions and/or termination. Evaluated statistical and financial reports to identify trends and recommend operational improvements. Oversaw the successful management of sales and new business development activities. Inter-Tel Phoenix, AZ 2001 - 2003SENIOR NETWORK SALES MANAGEROversaw all aspects of sales operations and a team of up to 60 sales and support staff focused on the resale of Qwest, AT&T, Sprint and MCI services, to include Broadband, VOIP, ATM, Frame Relay, and telecommunication services. Managed and supervised the daily activities, training and performance of outside sales representatives, inbound/outbound sales representatives, and all customer service call center reps with a $38M quota. Managed new outbound call sales division; cultivated new relationships with large national chain customers; established and managed sub-agents and sales representatives throughout a 14-state territory. Achieved the successful attainment of a $30M quota; qualified for Presidents Club Award. Championed the negotiation and sale of the companys largest co-location web hosting project totaling over $7.2M. Website Pros/WEB.COM Phoenix, AZ 1999 - 2001REGIONAL OPERATIONS MANAGERDirected the development and management of all operations, processes and sales strategies for start-up web site design, hosting, and e-commerce developer. Created and managed operational budgets; developed and generated revenue forecasts. Led territory definition and development in a 5-state territory with a $30M quota; determined target market profiles. Implemented the hiring and development of branch managers, sales executives, and web design specialists. Identified office locations within geographic region and oversaw the construction build-out of sites. Insight Enterprises Tempe, AZ 1996 1999SENIOR BUSINESS SALES MANAGERManaged and led all activities of the highest revenue producing outbound call center division focused on representing and selling of products by Microsoft, Hewlett Packard, Toshiba, COMPAQ, NEC, 3Com, Iomega, and an array of hardware and software networking vendors. Presented Presidents Club Award. Directed and oversaw up to 80+ plus call center outbound sales reps, while managing an $80M quota. Consistently achieved $60M quotas with Fortune 500 and major corporate accounts; closed orders totaling over $100K. EDUCATIONBUSINESS MANAGEMENT, Western International University Languages: Fluent and bilingual in the English and Spanish languages |
