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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service ExpertContactStreet Address Lago Louisa CtClermont, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveDedicated and experienced customer service professional seeking a challenging role to utilize my excellent communication skills and problem-solving abilities to provide exceptional service and enhance customer satisfaction.Education / LicensesEast Ridge High School6-20 All Lines Adjuster Licensein 13 States.State Farm Property & AutoLiberty MutualNFIP Flood certificationKey SkillsCommunicationStrong Problem SolvingProficient in Microsoft OfficeTime managementMultitaskingExperienceJune 2015- CurrentClaims Adjuster Work from home Pilot Catastrophe (2015 - Current) Property with State Farm USAA (2021) Claims adjuster Property Eberls Claims Service (2018-2020) Auto Total Loss State Farm Heritage Insurance (2018) PropertyResponsibilities Managed 120 claims from beginning to end. Completed the initial contact with the policy holder Investigated claims by interviewing all parties, consulting with policy holders and agents to set up inspection to analyze the damaged property. Reviewed, compared and reconciled/Negotiated contractor and public adjusters estimates with company estimate Processed initial and supplement payments to the insured/PA. November 2014 Jan 2016Data Entry Medicare Express EmploymentResponsibilities Entered paper and online applications into the computer system accurately and efficiently in a timely manner. Maintained confidentiality of sensitive information and ensured accuracy of data according to established standards. ContinuedJanuary 2013 October 2014Technical Support Apple Inc.Responsibilities Received incoming calls to assist customers with their Apple accounts and troubleshooting their devices. Guided customers to screenshare their device in order to provide exception service and teach customers how to use their devices virtually.December 2011 January 2013Front Desk Agent Radisson Resort Orlando Celebration Responsibilities Checked guest in and out of reservations as well as altered. Arrange transportation for guests Responded to complains Ensure a smooth guest experienceReferences Available upon request. |
