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Click here or scroll down to respond to this candidateProfessional HighlightsManage full PMI life-cycle development of a DoD system to manage suspicious contact reports.Manage implementation of Street Address Cyber Security sensors for DoD for real-time active threat support.Created detailed project plan for separation and integration activities for $3.3B divestiture.Simultaneously managed four projects and one program totaling over $Street Address M dollars and 110k hours.Managed cutting-edge optical character program yielding annual savings of nearly $9M hard-dollars.Managed full life-cycle of the online auto quote product www.Nationwide.com.Managed a $30M Allscripts electronic medical records (EMR) implementation.Professional ExperienceDefense Counterintelligence and Security Agency (DCSA)Computer Scientist, Employee Quantico, VA Jun 2020 Mar 2024Research, analyze, and leverage system architecture, software, and resources to positively transform efforts across the agency. Innovative leadership approach to managing efforts across broad areas of new capabilities, processes, and techniques to improve quality and reduce development cycle-time of new and existing solutions. Assure cyberspace and intelligence strategic and tactical objectives are translated into operational plans and managed to completion. Member of several Tiger Teams to determine how existing systems and equipment can be better utilized or modernized to improve mission capability. Provide policy guidance and recommendations to mission owners to promote adherence to policy while improving overall communication. Develop training materials and guidance for product and project owners of key mission critical information systems.Manage strategic and core projects for Cyber Headquarters. All projects are customer facing thus attention to detail, high-level of customer service and solid oral communication are key success factors.Engage and interface with industry security professionals to assess implemented security controls.Manage full PMI life-cycle development of a DoD system to manage suspicious contact reports (SCR).Manage implementation of 25 Cyber Security sensors for DoD and current active threat support.Provide weekly executive-level project progress and status reports.Develop and maintain relationships with LNOs, CISAs, Field Ops, and other stakeholders to gather requirements for new projects or enhancements to existing efforts.Contracting Officer (COR), responsible for contract creation, modifications and maintenance.Developed project management processes for use in counterintelligence related projects.Utilizing a wide range of Cybersecurity and advanced Information Technology concepts, principles, and practices to apply to difficult and complex work assignments.Performed and observed technical assessments, inspections and review of information systems.Managed the documentation, communication, and resolution of STIG and security control vulnerabilities.Perform risk management activities including analysis and preparing recommendations to enable risk-based decision making.Applying policies relating to the National Industrial Security Program (NISP), laws, executive orders, and directives dealing with security matters.TEKsystemsSr. Project Manager, Contractor Columbus, OH Sep 2017 Feb 2019Contracted by TEKsystems Inc. to assist Nationwide Insurance on the design and development of a $10M service center software new build project. The system represents $6B in annual revenue for the company therefore a high-quality product and seamless transition to the new system were critical. While overseeing development and testing of the new software, I partnered with the Service Center Director, Managers and support staff and as a team we developed a highly detailed implementation plan. Scheduling of SME users and pilot teams was important due to the availability of resources around the holidays. Conduced release readiness reviews, milestone reviews and Go/No-Go meetings. Also, managed responses to regulatory requests from SEC, KPMG and State of Ohio and developed a formal team with allocation for regulatory requests to eliminate unplanned requests that were difficult to manage due to competing project priorities.Apex SystemsSr. Project Manager, Contractor Columbus, OH Feb 2017 Jun 2017Contracted by Apex Systems Inc. to assist Huntington National Bank with First Merit Bank data integration. Hadoop environment was developed and utilized for long-term storage. I managed all project artifacts (schedule, project plan, issue and risk logs, etc.) in accordance to the direction of the Board of Directors put in-place by the S.E.C.. While demonstrating excellent communication and project management skills, I was asked to simultaneously lead a new regulatory project called The Ohio Pooled Collateral System. The system allows banks to leverage a reduced collateral minimum. For qualifying programs, collateral minimum can be reduced by 50%, freeing up millions that would otherwise be used as collateral. Excellent communication and on-time delivery of connectivity interfaces were critical due to contractual requirements with the State of Ohio. JIRA and Clarity were used to manage efforts and 8 resources.MedasourceSr. Project Manager, Contractor Cleveland, OH Jul 2016 Jan 2017Contracted to work on-site at University Hospitals to enhanced existing Allscripts electronic medical records (EMR) system by adding data output from anesthesia machines from 18 outpatient clinics. Partner with Doctors and other Clinicians to assist in the definition and documentation of business requirements, workflow and interdepartmental SLAs. Managed project through complete project life-cycle. Teamwork and Scope Management were key success factors for the $16M project. Prepare and deliver a weekly briefing and progress status report that includes risk and issue updates.Insight GlobalProgram Manager, Contractor Columbus, OH Sep 2014 Feb 2016Contracted to assist JPMorgan Chase in the management of program and projects. One program had a $26M budget, 110k hrs. of effort and was in-flight for nearly 5 years when I was on-boarded. In less than 9 months, my team and I implemented and closed phase one. Managing scope creep and getting buy-in to a phased implementation approach were primary success factors. Also, managed the development and implementation of a $1.5M in-house built mortgage application that utilized APIs of Oracle Financials to updates to General Ledger (GL) and a $4M Captiva Optical Character Recognition (OCR) project with a combined $9M ROI annuallyTrident SolutionsSr. Project Manager, Contractor Jacksonville, FL Sep 2014 Sep 2014Contracted to expedite projects that were stalled for Citra Health Solutions. Issue was quickly identified and resolved thus contract ended.Creative ConsultingProgram Manager, Contractor Macon, GA Feb 2013 Aug 2014Contracted by Creative Consulting to identify and reduce variability in processes specifically those that impact project schedule. Analysis and correction of processes and standard operating procedures resulted in 100% of new projects being delivered within +/- 10% of the estimated schedule, without impacting cost. Critical process improvements generated 30% additional revenue by ensure they were efficient, high quality, and congruent with industry best practices.Flagler HospitalTechnical PM / Bio-Medical Supervisor St. Augustine, FL Jun 2012 Feb 2013Hired to manage the implementation of $30M Allscripts electronic medical records (EMR) system. MS Project and Project Web Access was used to manage the project and 72 full-time and contract resources. Simultaneously, managed a $2M Nurse Call (NCS) system because EMR and NCS impact every department in the hospital. Concluded the contract with management of $4M construction project (renovating front-entrance and 2 outpatient clinics (refreshed with paint, trim and furniture). Unethical practices of leadership encouraged me to end employmentDeveloped project Charters, WBS, Project Plans, Scope and Risks Management and weekly Status ReportingManaged technical aspects of EMR project using MS Project and Project Web Access for project reporting, interface progress, and security of implementationManaged 2 full-time IT Technicians to inventory existing devices (computers, printers, etc.) to inventory and upgrade devices to meet EMR requirementsPartnered with Vendors and Department Managers to manage the upgrade of Hill-ROM Nurse Call systemManaged 3 full-time and 1 part-time Bio-Medical TechniciansSupervised 32 full-time and contract resources to support EMR implementationAccountable for inventory, preventative maintenance and integration of all Bio-Medical equipmentNew Management ServicesSr. Project Manager, Consulting Jacksonville, FL Nov 2011 Mar 2012Contracted by New Management Services to manage the redesign and implementation of www.AnnualCreditReport.com, jointly owned by Experian, Equifax and TransUnion. The $1.4M system was delivered within W3C (Word Wide Web Consortium) and ADA (American Disability Act) guidelines and provides 58M customers a free credit report annually. After saving the company $300k annually via contract negotiations and process enhancements, I was reassigned to the project management office (PMO) to guide and mentor for the remainder of my contract where I reorganized IT processes and business operations resulting in a $5K monthly reduction in operating costs, without sacrificing quality or impacting system availability.Managed all credit related Internet projects providing 58M customers a free annual credit reportManaged vendor relationship and coordinated requirements jointly owned by Experian, Equifax and TransUnionManaged all web-based projects according to W3C (Word Wide Web Consortium) and ADA (American Disability Act) guidelinesReorganized IT systems and business operations resulting in a $5K monthly reduction in operating costs, while maintaining quality and system availabilityDeveloped project Charters, WBS, Project Plans, Scope and Risks Management and weekly Status ReportsAble Hands HomecareDirector of Operations, Consulting Marion, IN Dec 2010 Jan 2011Develop financial P/L reports and supporting documentation for year 2008 - 2010Develop, present and mediated annual shareholder meetingPerform documentation inventory assessment and revised documents per Indiana State guidelinesPurchased, configured and networked new Dell server to six existing desktop computersKaplan CollegeDirector of Operations, Consulting Columbus, OH Apr 2009 Dec 2009Educate students on computer related courses including: Windows, Linux and MS OfficeDevelop class projects and exercises to improve critical thinking and challenge studentsAssist students with lab exercises and correlate the material to real-world scenariosPartnered with Marketing team to develop marketing campaigns for 2010New Management ServicesSr. Project Manager, Consulting Columbus, OH Mar 2007 Oct 2008Contracted by CGI to recover the development and integration of a $2M vendor management project for Nationwide Insurance. The project was 6 months from delivery when I was on-board with no WBS, Project Plan or Communication Plan. Within 2 weeks, I partnered with Business Sponsors and the project team and together we determined a 3 phase delivery would be the best approach. First phase included basic features and function while each successive phase increased functionality and features.Sapphire Technologies LimitedSr. Project Manager, Consulting Columbus, OH Jan 2007 Mar 2007Develop project plan to separate sixteen world-wide infrastructures from Cardinal Health's core network. PMI and Six Sigma methodologies were incorporated into the project plan with consideration given to delivering the project on-time and on-budget. A full Data Center implementation with raised floors, backup power supply, new servers and software installation was also included in the project plan. Project estimates were derived from in-house resources from a variety of technical and non-technical disciplines to reduce risk of inaccurate estimates. Total project cost $16M with 20+ vendors engaged world-wide with nine month duration.Managed infrastructure separation for $3.3B divestitureDelivered technical and time sensitive project plan to internal Project ManagerImproved PMO project assessment review process yielding 20% increased efficiencyPMSolutionsSr. Project Manager, Consulting Chadds Ford, PA Jan 2007 Mar 2007Develop Project Management Office (PMO) for the Ohio Department of Education and train PMO Director on effective PMO techniques. Architect of project training and review process utilized by fifteen PMO resources. Additionally, I developed documentation templates, new standards, and guidelines for PMO staff. After implementing the enhancements and recalculating resources efficiency, an efficiency gain of more than 20% was realized.Partnered with Account Representatives and answered clients technical questionsImproved PM's efficiency while reducing client communication touch-points resulting in reduced project costs while improving overall qualityReduced project management activities resulting in improved collaboration, efficiency and on-time project delivery while reducing total costsNationwide Insurance Columbus, OH Aug 2000 April 2006Project Manager, Full Time EmployeeAssembled and managed a high-performing team, communicated across all levels of Management, developed and managed change control process, negotiated contracts and delivered the Internet Auto Quoting product in less than 1yr. Full software development life cycle (SDLC) was used to design, implement and maintain software releases and infrastructure projects however ITIL was used as our impact analysis tool to identify and correct incidents and issues. The Initial project cost totaled $30M while ongoing maintenance was just under $15M.Managed team responsible for implementing www.nationwide.com. Implementation budget of $20M, duration was nine months, and employed resources exceeding 100Developed procedures for routine maintenance schedule for software upgrades and hardware maintenanceManaged team responsible for the design and implementation of Internet re-contact tool, generating over $10M after 12 months of implementationManaged team responsible for improved web-site ranking with Gomez.com in 2002 from #12 to #3 with a web-site redesign yielding increased company publicity and revenueMaintained web-site up-time/availability in excess of 98%Proud member of Nationwides first Six Sigma Black-Belt team. Our objective was to identify and reduce process gaps, waste reduction, and improve operational efficiency. Projects average budget was over $1M with ROI of at least 2X.Developed project Charters, WBS, Project Plans, Scope and Risks Management and weekly Status ReportsAccomplishmentsIntroduction to Genetic Algorithms: Theory and Applications 2019Unsupervised Machine Learning Hidden Markov Models 2019IBM Watson for Artificial Intelligence and Cognitive Computing 2019Artificial Intelligence in Software Testing 2019Artificial Intelligence for Business 2019Master Certificate in Project Management, George Washington University 2005Project Management Institute, member #PHONE NUMBER AVAILABLESix Sigma Black-Belt, Air Academy 2003ITIL Foundation v2, Pink Elephant 2003U.S. Army, Honorably Discharged 1994TS/SCI CurrentEducationFranklin University: Columbus, Ohio 2000Master of Business Administration, Minor in Information ManagementDevry Institute of Technology: Columbus, Ohio 1998Bachelors of Science, Computer Information SystemsKey StrengthsListeningAnalytical and Problem SolvingCustomer ServiceTeam Building & MentoringValue-Added LeadershipAttention to DetailVendor ManagementOral CommunicationExecutive PresentationsCreativity / Idea GenerationBest Practices/MethodologiesSoftware Development Life Cycle (SDLC)Project Management Office (PMO)Project Management Institute (PMI)Service Level Agreement (SLA)AgileWaterfallSix SigmaInformation Technology InfrastructureLibrary (ITIL)Technical SkillsClarityJIRASharePointMS OfficeMS ProjectWorkbenchServiceNow |
