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Click here or scroll down to respond to this candidateCandidate's Name
4H Heritage DriveHarriman, NY Street Address
Phone: PHONE NUMBER AVAILABLE Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEExperience: 1/2/2007 2/16/2024 Advantage Solutions, Woodcliff Lake, NJBusiness Financial AdministratorResponsibilities include claims, deductions and promotion forms management. Assist in performing administrative activities and facilitate problem resolution by maintaining communication and serving as a liaison to Business Managers, customer service personnel and other support staff. Understanding and communication of policies and procedures regarding client and customer interaction.5/2005 to 12/2006 Leica-Microsystems, Inc.Administrative Assistant/Customer Service RepAdministrative Assistant to the Vice President and Operations Manager for Branch Office with annual surgical microscope sales in excess of $50 Million. Customer Service Representative to three Area Sales Managers and over 100 Sales Reps throughout the United States. Process telephone orders for Microscope parts using SAP and e-mail with Outlook. Responsiblities include preparing quotations using Excel, ordering office supplies and maintaining all office equipment. Coordinate travel and hotels reservations for Trade Shows and meetings .6/2004 5/2005 North Jersey Door CompanyOffice Manager/BookkeeperManage daily operation of office including payroll, A/R, A/P. Process commissions for sales people. Order all supplies and maintain computers. Prepare spreadsheets to monitor expenses. Maintain computers, office machines and order supplies. Handle all advertising and log expenses.2001-2004 Sharp ElectronicsSr. Administrative AssistantPerformed a variety of advanced clerical duties that provide analytical and specialized administrative support to line and staff management. Operated word processing or personal computer equipment to prepare tables, charts, memoranda, reports and other material requiring complex detail, speed and accuracy. Composed routine correspondence, researched files and records and made personal contacts to obtain specific information. Gathered information, prepared special detailed reports, maintained records and projects trends. Activities involved assisting with department analysis, calculations, report preparation and special projects. Required extensive knowledge of SAP and personal computer applications such as word processing, spreadsheets and database software.1999-2001 Sharp ElectronicsCustomer Care RepresentativeProcessed manual and EDI orders, credit approvals, price changes. Checked inventory and identify exceptions. Created Credit and Debit memo requests for customer and or carriers in SAP to clear charge backs. Processed routine shipment POD requests to Traffic Claims Department. Administered product allocations. Approved customer return requests and remove related credit block in SAP within pre-approved limits. Coordinated in-field transfers, deliveries, packaging and mailing of residuals to external customers. Reviewed and processed backorder status on a daily basis. Prior to canceling a customer order, upon customers request, notified appropriate salesperson of pending cancellation and within six business days contact customer and request extension of shipping window with new cancellation date. Upon notification of refused shipment notified appropriate salesperson and assisted in possible resolution.1997 1999 Frontier CommunicationsSales and Service AssociateCustomer Service Rep for phone company. Duties involved placing orders for customers for new service, change orders, billing problems, etc. using Windows 95 on an AS400 system.1995-1997 Pool Supply StoreManager/PartnerManaged all aspects of pool supply business, inventory, billing, receivables, payables, hiring, customer service, etc. Billing as done by computer using Peachtree Accounting.1994-1995 National Guardian SecurityAdministrative Secretary to Sales DepartmentResponsibilities included typing all proposals and contracts for Sales Department as well as entering a follow-up on phone leads and customer contracts using Word Perfect 5.1. Duties included logging and distributing of work order for department, preparing monthly revenue reports for branch office using Lotus 1-2-3, processing timesheets for payroll processing and posting job costs for month-end figures. Responsible for processing commissions for sales department, handling administrative duties regarding new hires, i.e. orientations and attendance.1986-1994 Computer PeopleOffice Manager/Administrative AssistantResponsibilities included preparing daily and monthly sales figures and revenue reports for the branch office, keeping track of number of consultants on billing and monitoring stop dates for future placements.Duties also included processing timesheets, invoices, expense reports, etc. for payment, maintaining office equipment, ordering supplies, processing new hires and arranging meetings, seminars and travel.Organized all aspects of two office moves for company, reduced capital expenditures each fiscal year for office equipment and services.Office Manager/Administrative Assistant to CEO- Starlex Systems & Services, Inc.Assisted Chairman in daily operation of office, provided secretarial support for Chairman, scheduling meetings, organized office move for company. Starlex was acquired by Computer People.1984-1986EDS/Western Union Telegraph CompanyExecutive Secretary to Regional ManagerSupported Manager in all matters relating to administration for the Business Information Systems Group. EDS acquired the MIS department in 1984.1980-1984Western Union Telegraph CompanyExecutive Secretary to Assistant Vice President MIS DepartmentResponsible for design and preparation of graphic materials for presentations, processed and coded all expense reports and handled travel arrangements for department of over 300 people. Processed timesheets, overtime reports, advances for new hires, promotions, increases, etc.1975-1980Northern Petrochemical CompanySales Correspondent/Secretary, Polyethylene DivisionResponsibilities included daily involvement with customers, sales force and home office. Coordinated detailed orders with heavy follow-up which included tracing railcar shipments from Chicago, keeping track of local inventory to keep customers supplied with resin for their manufacturing process.Resolved customer problems, issued credits, compiled monthly sales figures for department. Monthly sales in excess of $3 million. Ran department in absence of Branch Manager for over six months.Skills: PC, Windows, Word, Excel, Power Point, Internet, Word Perfect, SAP, Outlook. |
