| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateSKILLSEXPERIENCECandidate's Name
REMOTE CALL CENTERPHONE NUMBER AVAILABLE EMAIL AVAILABLE BRUCETON MILLS, WV 26525 Skilled in problem-solving and telephone etiquette, I excelled at the Attorney General O ce State of West Virginia, ensuring compliance and enhancing client satisfaction. My expertise in time management and organizational skills drove e ciency, fostering strong relationships and achieving notable client satisfaction levels without relying on numerical speci cs. Professionalism Telephone Etiquette Time Management Stress Management Problem Solving Organizational SkillsINTAKE SPECIALISTMon County Senior CenterMorgantown, WVDecember 2021 - August 2022 Answered telephones to direct calls and take messages. Developed strong relationships with clients to ensure their satisfaction throughout the intake process. Responded promptly to emails and phone calls from current or prospective clients. MEDICARE COMPLIANCE OFFICERAttorney General O ce State of West VirginiaCharleston, WVMarch 2015 - April 2018 Communicated concerns and information to supervisor for remediation and support. Enforced corporate policies and procedures in compliance with applicable laws and regulations. Wrote logs and reports, detailing activities for supervisor. Maintained accurate records of daily activities through reports and logbooks. Interviewed, investigated, and documented applicable incidents in accordance with company policy. RETAIL SALES ASSOCIATESew SpecialUniontown, PAJuly 2014 - March 2015 Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude. Greeted customers and engaged in conversation to assess needs. Provided friendly and knowledgeable assistance to customers on the sales oor. RN STAFF NURSEMon General HospitalMorgantown, WVAugust 2006 - December 2014Trained new sta f members on proper nursing techniques such as wound dressing changes and IV insertion and maintenance.EDUCATIONCERTIFICATIONSREFERENCESActively sought out opportunities for professional development through attending conferences or continuing education courses. Communicated e fectively with patients' families during di cult times in order to provide comfort and reassurance. Managed time e fectively by prioritizing tasks according to urgency in order to meet tight deadlines. Provided compassionate and empathetic care to ensure that patients felt comfortable and supported throughout their treatment.RN FLOOR NURSEUMPCPittburgh, PAJanuary 2004 - July 2006 Participated in continuing education programs to stay abreast of latest advances in nursing practice. Evaluated e fectiveness of interventions implemented based on established standards and guidelines. Demonstrated skill in providing quality patient care, including assessing and monitoring vital signs, administering medications, and performing treatments.STAFF NURSESt FrancisMedical Center/Nursing CenterPittsburgh, PAJanuary 1981 - October 2004Administered prescribed medications, monitored vital signs, evaluated e fectiveness of treatments and therapies administered. Displayed strong critical thinking skills to assess changes in condition or response to treatment quickly. Documented patient care plans, treatments, and progress notes in medical records. COMPLETED COURSEWORK TOWARDSASSOCIATE IN ARTS (A.A.) IN NURSINGCommunity College of Allgeheny County, Pittsburgh PA Dec 2001 Compact state RN licenceReferences available upon request |
