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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service SpecialistContactStreet Address Fontenot DriveSavannah, Georgia Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECareer ObjectiveSeeking a customer service opportunity with a company, where I can use my professional skills and techniques to give the best experience to the customers while exceeding companys standards and goals. Key Skills24 years Customer ServiceCommunicationTime ManagementLeadershipEducationJune 1998Windsor Forest High SchoolSavannah, GeorgiaCertificatesCustomer Service TrainingFebruary 2022Microsoft Word TrainingCurrently EnrolledMicrosoft Excel TrainingCurrently EnrolledExperienceJanuary 2017 March 2022Concentrix Call Center Client Advisor Savannah, GA Assisted with customers with payments. Assisted customers with information needed to speak with loan officers about refinancing or purchasing new homes. Directed calls to correct department for customer needs. Provided information for loans that are already paid off needing documents. Contacted loan officers for information on status of their loan. Sent skype messages to loan offices to contact customers. Made outbound mortgage welcoming calls to ensure customers that loans all documents and call backs will be available in a timely manner.September 1998 April 2016Arbys Shift Leader/Supervisor Savannah, GA Greeted customers as they approached drive thru window or counter. Answered any questions that customers may have regarding ingredients and availability of menu. Took orders for food and drinks and input them into database accurately. Provided customers with payment information and took cash or processed credit cards through register and point of sale system. Assisted food preparation staff in prepared, checked and packing food items keep in mind the companys specific instructions. |
