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Click here or scroll down to respond to this candidateCandidate's Name
North Brunswick, NJ Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE[LinkedIn: Candidate's Name ](LINKEDIN LINK AVAILABLE)SUMMARYAccomplished writer and editor with over a decade of experience in crafting compelling marketing communications and precise technical documentation across diverse industries. Adept at enhancing customer satisfaction and reducing support requests through clear, effective content. Proven track record of translating complex client visions into vibrant, engaging copy that drives results. Certified in Web Analytics, Web Marketing, and ESL, with expertise in SEO and CMS. Known for operating both independently and collaboratively to deliver high-quality content that exceeds expectations.WORK EXPERIENCEIndependent Technical Writer, Documentation Specialist, Copywriter and EditorVarious locations in NJ (Contract)1995-PresentWorked with advertising, federal, industrial, and publishing clients including Mission1st Group, First Tek Technologies, Penske Automotive, Control Print, Robert Bosch, Harper & Row, Baker and Taylor, Book of the Month Club, New Century Education, Leslie Aaron Associates, Miller Personnel, and Spectrum Staffing.Interviewed authors/SMEs to synthesize information and write procedure and instructional guides, enhancing client knowledge bases.Developed various marketing materials, including brochures, direct mail, and catalogs, simplifying complex information and boosting client engagement.Wrote and edited website copy and product descriptions using SEO best practices, enhancing online presence and user engagement.Documented company department functions and procedures for training, improving organizational efficiency.Assisted in instructing multimedia courses at Middlesex County College, contributing to curriculum development and student engagement.Developed catalogs for book fairs in China and Russia.Technical Publications ManagerUnited Fire Protection, Kenilworth, NJ (Permanent, Full-time position)2017 2019Authored data sheets, installation guides, and technical notes, reducing product-support requests.Wrote and edited installation, commissioning, and maintenance manuals.Assisted in writing Master Format specifications for commercial and institutional projects.Managed document control and maintained the product information library.Senior Technical Writer, QA Editor, Documentation SpecialistL-3 Communications/C2S2, Eatontown, NJ (Permanent, Full-time position)2008 2011Led the creation of comprehensive user guides, training manuals, and tutorials for Biometrics Data Team, delivering a 300-page Biometrics User Guide three weeks ahead of schedule, enhancing user onboarding and reducing support queries.Evaluated and corrected document inconsistencies, maintaining clarity and adherence to standards.Supported the Base Realignment and Closure (BRAC) Project with technical documentation and analysis.Supervised equipment transport, reassembly, and documentation for Ft Monmouth to Aberdeen Proving Ground (APG) transfer, ensuring project success and compliance.Marketing Communications Writer and Web DesignerCRT Support/NJ Parcel Map, South Amboy, NJ (Permanent, Full-time position)2005 2006Designed and managed a user interface for tax map and property information access, enhancing user experience.Created marketing materials to increase sales and company visibility.Developed animated e-cards and represented the company at trade shows, boosting client engagement.EDUCATIONB.A. English and HumanitiesThomas Edison College, Trenton, NJCERTIFICATIONSWeb Marketing and Web AnalyticsWeb Page Design and AuthoringInstructor Certification: English as a Second Language (ESL)Middlesex County College, Edison, NJ |
