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PHONE NUMBER AVAILABLEEMAIL AVAILABLESKILLSSeeking to use my experience and communication skills to resolve, enhance, and transform the face of customer interaction..EXPERIENCETrustCare, Vestavia Hills, AL. 35216 - Patient Registration RepresentativeFebruary 2021- August 2021 Greets patients and visitors Registers patients according to established protocols Assists patients with completing any necessary forms Ensures patient information is accurate and up-to-date including insurance billing information Maintains and manages patient records while following HIPAA guidelines Manages incoming calls Collects patient co-pays or past balances Ensures the reception area is well maintained, tidy, and clean Safeguards patient privacy and confidentiality at all times Completes other clerical duties as assignedBirmingham Gastroenterology, Birmingham, AL. 35209 - Patient Registration RepresentativeNovember 2017 - May 2020 Maintain confidentiality of Patient PHI and any other related information according to Practice privacy practices and HIPAA. Assist with achievement of new patient goals bydiscussing positive qualities of the Practice during check-out. Demonstrate care, enthusiasm, and empathy. Understand practice goals and new patient processes. Perform general office duties, such as documentpreparation, scanning, mailing, and filing. Enter and prepare contracts and insurance information. Maintain a clean, neat work area.Wells Fargo, Centerpoint, AL. - Personal BankerDecember 2015 - April 2017 Assist customers with opening accounts. Assist with line of credits. Maintain customer accounts and help with disputes. Complete basic data entry and administrative duties. Use banking software to help clients make financial decisions.Wells Fargo, Centerpoint, AL - TellerOctober 2013 - December 2015 Assist customers with opening accounts. Assist with line of credits. Maintain customer accounts and help with disputes. Complete basic data entry and administrative duties. Use banking software to help clients make financial decisions.EDUCATIONCarver High School, Birmingham, Alabama -Diploma2000 - 2004References can be provided