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Click here or scroll down to respond to this candidateCandidate's Name
Charlotte, NCEMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional Profile: * 15+ years of experience in the customer service and production field * Background includes packaging and manufacturing on assembly and production lines. Maintaining the cleanliness and orderliness of the workspace, while practicing GMP in the facility. Monitoring the assembly line and removing faulty products as well as checking orders including quality checks for items shipping out *Proficient with Microsoft Office Applications Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry- level position. Ready to help team achieve company goals. Work ExperiencePacker/ShipperElements-Charlotte, NCMarch 2022 to May 2024Monitored the assembly line and removing faulty products Performed other tasks as assigned and followed production guidelines and specifications Ensured that all production deadlines are met Completed quality decisions based on provided control outlines Performed routine quality inspection operations on industrial and commercial items Maintained and organized all records, documentation, and other files associated with inspection tasks Managed in-process inspections, first piece, article, and final audit inspection Handled verification of inspection, measurement, and testing Worked as a QA SpecialistIRS - Customer Service RepresentativeIt's-Integra-Charlotte, NCMay 2021 to April 2023Resolved associate, tool and service delivery issues revealed by statistical reports. Increased efficiency and performance by monitoring team member productivity and providing feedback. Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates. Updated account information to maintain customer records. Developed customer service policies and procedures to meet and exceed industry service standards. Production Associate/Quality ControlCEC Electrical-Charlotte, NCMarch 2021 to February 2022Checked orders including quality check for shipping out Scanned orders and ensured they were sent to the appropriate customers scanning orders and ensuring they were sent to the appropriate customers, maintaining the cleanliness and orderliness of the workspace, monitoring the assembly line and removing faulty products as well as checking orders including quality check for shipping out Plastic Specialist /Quality ControlPlastic Omnium-Greer, SCMay 2015 to September 2020Monitored the assembly line and removing faulty products Performed other tasks as assigned and followed production guidelines and specifications Ensured that all production deadlines are met Completed quality decisions based on provided control outlines Performed routine quality inspection operations on industrial and commercial items Maintained and organized all records, documentation, and other files associated with inspection tasks Managed in-process inspections, first piece, article, and final audit inspection Handled verification of inspection, measurement, and testing Worked as a QA SpecialistCustomer Service RepresentativePier One Imports-Anderson, SCJanuary 2007 to May 2015I would assist customers with inquiries or concerns related to a company's products or services. I was responsive to customers' needs and always looking to find a solution to customer inquiries. A team player who goes the extra mile to ensure customers are satisfied. EducationHuman Resource ManagementAshford University - Chandler, AZNovember 2020 to PresentSkills Quality Inspection Assembly Packaging Quality Control Manufacturing Order Picking Materials Handling Warehouse Experience Microsoft Office Shipping & Receiving Quality Assurance Security Quality control Quality assurance Customer service Cash register Sales Retail sales Assembly Manufacturing Communication skills Customer support Retail math Computer skills Leadership Negotiation Time managementCertifications and LicensesDriver's LicenseGuard Card |
