| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address , PHONE NUMBER AVAILABLE. TENSION104@ YAHOO.COMPROFILECollections and customer service background throughout my career on the phones has strengthened notonly stabilty n positions, but character as well. Eight yoars of diverse customer service has allowed moto offer the highest level of support not only on the phones but to my co-workers as well. Generaly, bothkl sets have offered me great reward and experience that allow me to be confident inthe knowledge Ihhave attained and that yet to be learned,EXPERIENCE2014 TO CURRENT FOR Northwest, LLC Mercer Island, WAOFFICE ADMINISTRATORInbound customer service, offering phone supporto all members ofthe office stat. Providingresolution to field management of a 36 restaurant franchise.fice administration; preparing dally deposits, organizing franchise communications so thatInformation is provided on a timely protessional bass.Executive support; preparing professional communications, maintaining compliance within thewide-spread franchise group, and maintaining the executive calendar.2011 TO 2014 Santander USA Englewood, COBACK END ACCOUNT MANAGERSating up arrangements for customers that have auto loans in arrears. Using phone and emailmethods of communicationSkip tracing; vertying references and information provided for loan purposes to ensure thecompany does not incur any financial loss due to customer issues."Negotiation, problem solving and empathy have been valuable skills have provided in thisposition2010 TO 2011 (Omni Financial Brooms, COSALES/OPENER,(Opening calls for closers in a tax resolution environment, handling of back tax resolutions, liensand levies.Voritying owners, as wall as ype of tax debts, state and federal to ensure officiency tothe closingprocess.Managing 200-300 calls a day with the highest lovel of customer service,2006 TO 2007 SprinuNexto! Lone Tree, COCOLLECTIONS SPECIALISTFielded customer calls regarding collections and customer account issues (500 calls per day involume.Specialized in client communications regarding bilings issues, fraud disputes as well asIrregularities within an account prot.Laison between corporate and cllent as well as bank and corporation,Worked closely with tam members to ensure goals were met while maintaining customersatisfaction inthe collections environment,2006 To 2005 CCentrix Financial Centennial, COCOMMUNICATION SPECIALIST2000 To 2003 MC! Worldcom Glendale, COPACESETTER/INSIDE SALES REP1999 Te 2000 ATAT Comcast Aurora, CODOOR TO DOOR SALES REPEDUCATION2009 TO CURRENT Community College of Aurora Aurora, COREFERENCESReferences ate available on request |
