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EMPLOYMENT HISTORYOCT Street Address  - JUL 2024Sales Representative, Sparta Pewter, Sarasota, FLOCT Street Address  - OCT 2023Apparel Team Lead, Walmart, Venice, FLStreet Address  Hope Street, Venice, United States,34285EMAIL AVAILABLEPHONE NUMBER AVAILABLECONNIE AKERSSALES REPRESENTATIVEPROFESSIONAL SUMMARYSales Representative with extensive expertise in driving sales and enhancing client satisfaction through strategic upselling and effective communication. Demonstrates exceptional skills in customer service, data entry, and financial transaction management, contributing to significant revenue growth. Passionate about leveraging innovative strategies and collaborative efforts to expand client base and streamline sales processes. Drive sales of promotional items, achieving high client satisfaction and measurable growth. Prepare detailed quotes and process payments, enhancing transaction efficiency and accuracy. Exceeded sales targets for promotional items, driving measurable revenue growth and maintaining high client satisfaction through effective communication.Manage client communications and financial transactions with meticulous attention, ensuring timely responses and enhancing trust in business dealings.Spearheaded promotional item sales, driving revenue growth through strategic upselling and maintaining high client satisfaction via effective communication.Meticulously prepared quotes and managed payments, ensuring transaction accuracy and enhancing client trust in financial dealings.Developed creative strategies to expand client base, identifying new opportunities for cross-selling and improving overall customer experience.Partnered with internal teams to streamline sales processes, enhancing operational efficiency and elevating the quality of client interactions.Supervised apparel associates, ensuring task completion and customer assistance. Organized department pricing and inventory for accuracy. Conducted daily inspections to prioritize departmental needs. Facilitated prompt price updates to maintain sales integrity. Addressed customer and associate inquiries, enhancing service quality. Provided ongoing support to team members, ensuring adherence to best practices.Oversaw modular updates and maintained accurate product information. Implemented rigorous quality control measures to uphold departmental standards.Streamlined inventory management, reducing discrepancies and enhancing sales performance. Implemented efficient pricing strategies, boosting department profitability. Meticulously maintained product information accuracy, ensuring compliance with company standards. Conducted thorough quality control checks, upholding departmental excellence. Fostered a supportive team environment, providing ongoing guidance to associates and ensuring adherence to best practices in customer service.Led apparel team, enhancing inventory accuracy and pricing strategies. Implemented innovative merchandising techniques, boosting product visibility and sales performance. Fostered supportive team environment, providing ongoing guidance to associates. Ensured adherence to best practices in customer service and departmental operations.Conducted rigorous quality control checks, maintaining product information accuracy. Analyzed departmental needs through daily inspections, prioritizing tasks effectively. Implemented data-driven pricing strategies, contributing to improved profitability. Pioneered creative merchandising strategies, enhancing product visibility and driving sales growth in apparel department. OCT 2019 - OCT 2021Service Writer, Walmart, Venice, FLDEC 2018 - APR 2019Cashier, Burger King, Indianapolis, INMAR 2018 - JUL 2018OGP, Walmart, Avon, INNOV 2017 - MAR 2018Cashier/ Customer Service, Walmart, Crawfordsville, IN Accurately documented vehicle service needs, ensuring clear instructions for technicians. Informed customers of issues and pickup readiness through timely phone communications. Managed tire orders and inventory, ensuring correct parts availability for customer vehicles. Handled ordering and checking in of automotive parts, maintaining precise inventory records. Facilitated smooth service operations, contributing to customer satisfaction and repeat business. Meticulously matched tire specifications to vehicle requirements, minimizing errors and ensuring precise fitment for enhanced safety and performance.Fostered strong relationships with technicians and parts suppliers, facilitating seamless service operations and timely repairs for improved customer experience.Streamlined tire ordering process, reducing inventory discrepancies and ensuring precise vehicle-specific fitment for enhanced safety and performance.Cultivated strong relationships with technicians and suppliers, facilitating seamless service operations and timely repairs for improved customer experience.Maintained a clean and organized workspace, promoting a positive customer experience. Managed cash register operations with precision, ensuring accurate transactions and maintaining balanced drawer counts. Worked seamlessly with kitchen staff to expedite orders, reducing wait times and improving customer satisfaction. Mentored new team members on POS system and company policies, fostering a positive and efficient work environment. Proposed and implemented customer service improvements, leading to increased repeat visits. Adapted quickly to new menu items and promotions.Selected and bagged groceries for online orders, ensuring timely completion for customer pickups. Maintained high accuracy in order fulfillment, reducing customer complaints and returns. Collaborated with team members to streamline shopping processes, enhancing overall efficiency. Utilized inventory management skills to keep track of stock levels and avoid shortages. Consistently met daily order targets, contributing to increased customer satisfaction. Meticulously selected and packaged grocery items, maintaining product quality and order accuracy. Implemented inventory checks to prevent stockouts and minimize substitutions. Assisted customers with order modifications and special requests, ensuring a positive shopping experience. Provided product recommendations and substitutions when necessary. Optimized order fulfillment process, reducing pick time and enhancing customer satisfaction. Implemented efficient item location system for faster completion.Efficiently processed transactions and maintained an organized checkout area, enhancing customer satisfaction and streamlining the shopping experience.Meticulously managed cash handling and ensured accurate product scanning, contributing to store inventory control and financial accuracy.Provided attentive customer service, addressing inquiries and resolving issues promptly to foster a positive shopping environment.Worked seamlessly with team members to manage peak shopping periods, ensuring smooth operations and minimizing customer wait times.Streamlined checkout process, reducing average transaction time and boosting customer satisfaction scores, while maintaining high accuracy in cash handling.JUN 2017 - NOV 2017Cashier/ Customer Service, Speedway LLC, Crawfordsville, IN FEB 2017 - MAR 2017Packer, Closure System International, Crawfordsville, IN OCT 2012 - FEB 2017Cashier/Shift Manager, Long John Silver's, Crawfordsville, IN APR 2016 - JUN 2016Shipping and Receiving, Banjo Liquid Handling Products, Crawfordsville, IN MAY 2012 - JUL 2012Picker/Packer, Penguin Random House, Crawfordsville, IN Maintained store cleanliness and organization, enhancing the shopping environment. Restocked products promptly to ensure availability, contributing to sales continuity. Managed waste disposal effectively, maintaining a tidy and safe store environment. Managed cash transactions, ensured store cleanliness, and maintained inventory levels. Streamlined restocking process, reducing product shortages and enhancing customer satisfaction. Worked closely with team to ensure smooth store operations. Contributed to a positive work environment by assisting colleagues with various tasks and sharing best practices. Provided exceptional customer service, addressing inquiries and resolving issues promptly. Mentored new team members on store procedures and best practices for customer interaction. Demonstrated attention to detail and efficiency in a fast-paced environment. Meticulously packed and labeled bottle cap boxes, ensuring accuracy and compliance with shipping standards. Maintained quality control throughout the process.Worked seamlessly with team members to optimize production flow. Shared best practices for efficient packing and labeling techniques.Managed shifts, ensuring staff productivity and operational efficiency. Supervised food preparation and customer service, enhancing overall dining experience. Trained employees on cleaning protocols, maintaining high hygiene standards. Prepared for subsequent shifts, ensuring smooth transitions and readiness. Developed leadership skills, balancing authority and camaraderie to motivate team. Led shift operations, ensuring staff productivity and customer satisfaction. Managed food prep, cash handling, and store cleanliness. Demonstrated leadership through hands-on approach and effective task delegation. Oversaw comprehensive shift responsibilities including food preparation, cash register operation, and customer service. Maintained high standards of cleanliness and organization for seamless shift transitions. Implemented efficient shift management strategies, improving team productivity and customer experience. Balanced multiple roles including cooking, serving, and supervising to ensure smooth operations. Mentored team members through hands-on leadership, demonstrating proper cleaning techniques and operational procedures. Cultivated a positive work environment, promoting staff engagement and productivity. Streamlined shift operations, boosting staff productivity and customer satisfaction. Implemented efficient management strategies, enhancing overall dining experience.Picked and packed order parts, ensuring accurate labeling and timely shipment, improving order accuracy. Verified labels and prepared boxes for delivery, enhancing shipping efficiency and reducing errors. Collaborated with team to meet daily shipping targets, contributing to overall operational success. Managed order fulfillment process, ensuring accurate part selection, packaging, and labeling for timely deliveries. Implemented quality control measures to minimize errors. Streamlined shipping procedures, reducing processing time and enhancing overall efficiency. Consistently met tight deadlines while maintaining high accuracy standards. Worked closely with warehouse team to optimize inventory management and order processing. Contributed to improved workflow and reduced bottlenecks in shipping operations. Picked and packed books for orders, ensuring accurate and timely shipments. Maintained high efficiency and accuracy, leading to improved order fulfillment rates. Utilized organizational skills to streamline packing processes, enhancing overall productivity. Efficiently processed book orders, ensuring accurate selection and packaging for timely shipment. Implemented systematic approach to optimize workflow and minimize errors. Meticulously handled book orders, maintaining high standards of accuracy in selection and packaging. Ensured proper condition of items for customer satisfaction.MAR 2012 - JUN 2012Cook, Culver's, Crawfordsville, INJUN 2011 - MAR 2012Cook, Club Roland Manor, Brownsburg, INEDUCATIONAUG 2006 - JUN 2010Cardinal Ritter High School, Indianapolis, INSKILLSCustomer Service Food ServiceTeam Member Fast FoodFood Prep CookingFood Safety Freight ExperienceMicrosoft Outlook Office experiencePhone etiquette Data entryLANGUAGESEnglishHOBBIESI love to read, color and bake. I also enjoy going for late night walks with my family and swimming. Prepared and cooked sandwiches, maintained cleanliness, and operated grill and vats, ensuring food safety and quality. Prepared diverse menu items, maintained kitchen cleanliness, and operated grill and fryer stations, enhancing culinary skills and teamwork abilities.Ensured precise food preparation, adhered to safety protocols, and managed multiple cooking stations, contributing to efficient kitchen operations.Coordinated with team members to streamline food production, adapt to rush periods, and maintain high-quality standards in a fast-paced environment.Optimized food assembly processes, reduced preparation time, and consistently met customer expectations, improving overall kitchen performance.Prepared and served meals for residents, maintained cleanliness of kitchen and lobby, ensured timely dishwashing and trash disposal.Prepared diverse meals for residents, maintained kitchen cleanliness, and ensured timely service. Streamlined cleaning processes, enhancing overall efficiency.Managed full-cycle meal preparation and service. Implemented new cleaning protocols, reducing kitchen turnaround time and improving resident satisfaction.Coordinated with team to deliver high-quality meals and maintain impeccable cleanliness. Fostered positive dining atmosphere, enhancing resident experience.Orchestrated full-cycle meal preparation, innovating menu options to cater to diverse dietary needs. Streamlined kitchen processes, enhancing efficiency and resident satisfaction.