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Atlanta GAPHONE NUMBER AVAILABLEBradshaw_Alexia@yahoo.comEDUCATION ANDTRAININGHigh School DiplomaMorrow High School, Ellenwood,GAMay 2010SUMMARYOrganized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.SKILLSEXPERIENCEWAREHOUSE ASSOCIATEDHL McDonough, GA January 2024 - CurrentDELIVERY DRIVERAmazon Atlanta, Georgia January 2016 - January 2018 ALEXIA BRADSHAW Quality Control Inventory organization Data Entry Product Knowledge Microsoft Excel Logistics Team Management Relationship Building Analytical Thinking Microsoft Office Planning Client Relationship Building Customer Retention Sales expertise Ensured safety protocols were followed at all times while operating machinery. Maintained accurate inventory records using computerized tracking systems. Operated scanners, computers, and other equipment to track orders. Collaborated closely with other departments on special projects as needed. Verified accuracy of incoming shipments against purchase orders. Assisted warehouse personnel in packing orders when necessary. Performed pre-trip inspections of delivery vehicle according to company guidelines. Managed inventory levels during deliveries by verifying load counts against shipping manifests. Ensured accurate completion of all paperwork associated with deliveries.ABDRIVER/ DELIVER DRIVERUber Atlanta, Georgia January 2015 - January 2016 PRODUCT SUPPORTCCI Solutions Atlanta, Georgia January 2015 - January 2015 SALE ASSOCIATEWalmart Lithonia, GA January 2013 - January 2014 Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle. Responded promptly to customer inquiries regarding transportation options and estimated travel time. Maintained contact with dispatch office to receive instructions and updates on routes, traffic conditions, and special requests. Provided door-to-door service for passengers in a safe and courteous manner. Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles. Assisted disabled passengers entering or exiting vehicles as necessary. Provide prompt, reliable and accurate information to customers while adjusting to the pace of the caller Demonstrate effective soft skills, active listening, and ability to empathize with the customer's situation Provide customer support to clients via phone, email or web channels. Managed a team of product support specialists, providing guidance and mentorship as needed. Analyzed customer feedback and identified areas of improvement in the product support process. Be knowledgeable about all sections of the store and products within each department Follow proper procedure for handling claims Apprised with product updates and products information so as to offer good response to customers' questions Understanding the nature and the importance of each product to explain its use to customers. Performed cashier duties such as accepting payments, issuing receipts and counting money back change.