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Click here or scroll down to respond to this candidateCandidate's Name
Houston, Texas PHONE NUMBER AVAILABLE EMAIL AVAILABLEServant Leader/Facilitator/Conflict NavigatorCAREER PROFILEAn experienced SAFe Scrum Master with over 8 years of expertise in coaching and facilitating agile teams using Scrum, Kanban, XP, and Lean Principles. As a Servant Leader, I excel in building and maintaining strong working relationships throughout the organization, working collaboratively with others. I lead the company's efforts to ensure Agile values and principles are implemented and adhered to. I have a proven ability to motivate, organize, lead, and coach Scrum teams across multiple locations. Skilled in providing servant leadership in a fast-paced, deadline-driven, and complex environment, I consistently prioritize the customers needs.EXPERIENCELeadership & Mentoring teamsProcess ImprovementsProgram Increment (PI)Team Agile Coaching (Onshore, offshore, and near-shore)Training at a team levelSAFe Scrum MasterScrumKanbanAgile Tooling (JIRA, Confluence)Project ManagementRelationship BuildingUse Agile and Engineering processes.Managing IT EffortsAgile team transformationAutomated testingCAREER HIGHLIGHTCertified SAFe Scrum Master with over 8 years of experience.Skilled in coaching and mentoring teams on Agile practices and facilitating transitions to Agile methodologies.Critical thinker and problem solver with a talent for analyzing complex issues and developing innovative solutions.Capable of working independently, proactively resolving issues, and meeting deadlines.Effective in collaborating with cross-functional teams to enhance business processes and deliver value to supported functions.Excellent understanding and practical knowledge of the Software Development Life Cycle (SDLC).Proficient in communicating with top management and producing reports that demonstrate project progress per sprint using burn-down charts and average story point velocity.Spearheaded the adoption of Agile practices across the organization, leading to improved collaboration and faster time-to-market.PROFESSIONAL EXPERIENCEJP Morgan Chase Bank, Houston, Texas 07/2022-PresentAgility LeadServe as a servant leader and change agent for teams and the organization.Drive Agile and Lean frameworks that ensure quality product delivery and continuous improvement.Utilize a flexible approach that enables rapid response to changes and removes impediments hindering team progress.Collaborate with the Product Owner to align teams with the product vision, initiatives, and OKRs.Communicate organizational impediments to leadership and clear obstacles for the team.Ensure alignment of teams with the product vision, sprint goals, and essential information in collaboration with the Product Owner.Foster a collaborative environment within teams that promotes open dialogue and productive conflict resolution.Successfully transitioned multiple teams to Agile, resulting in a 30% increase in delivery efficiencyGuide teams through their transition to maturity, helping them become high-performing and deliver continuous incremental value.Clear team impediments and communicate organizational barriers to leadership.Coach Product Owners in creating and maintaining the product backlog, including empirical planning.Lead and facilitate Scrum activities, including Sprint planning, Standups, sprint retrospectives, and sprint reviews.Coached teams to achieve a 40% improvement in sprint predictability and velocityApply professional facilitation, coaching, conflict management, and mediation techniques to enhance team project management and Agile delivery.Engage with Scrum Masters, Development teams, Product Teams, and Product Owners to coach Agile practices and continuous improvement techniques.Transition new and existing teams to adopt and mature in their Agile practices.Use burn-down and burn-up charts, and sprint reports to monitor team progress and coach teams to maintain a stable and sustainable development pace.Collaborate with the Product Owner on artifacts such as the Product Backlog and Sprint Backlog to ensure continuous feature delivery and successful sprints.PNC Bank, Houston, Texas 01/2017-07/2022IT Scrum MasterAssist in making appropriate commitments to deliver business value through story selection, task definition, and estimation.Facilitate and support the team's rules and goals for delivering working software.Ensure compliance with company policies and regulations.Support product owners with backlog refinement, prioritization, and management.Develop and implement a lean agile project management plan (Scaled Agile), facilitate scrum events, and build a requirements log (product backlog) with cost estimates and priorities.Conduct Grooming meetings, Daily Standups, Product Backlog, Iteration Planning, Iteration Review, and Iteration Retrospective meetings.Determine team capacity (velocity) from historical data, create a Work Breakdown Structure (user stories), and corresponding activities (tasks).Coach team members on Agile principles and provide general methodology guidelines.Lead product development teams in software development project delivery.Ensure effective implementation of the Scrum Framework.Protect the team from over-commitment, manage the backlog, and prioritize defect/bug resolution to ensure on-time delivery of major initiatives.Work with the Product Owner to review PBIs, ensuring accurate requirement capture, well-written stories, and a shared team understanding of backlog items.Facilitate scrum ceremonies including Daily Standups, Sprint Planning, Retrospective Discussions, and Sprint Reviews.Assist the Product Owner in maintaining and prioritizing the product backlog and resolving impediments.Coached teams to achieve a 40% improvement in sprint predictability and velocity.Participate in the launch plan and oversee coordinated rollout and delivery.Capture and help teams continuously learn from retrospectives by tracking and implementing action items in subsequent sprints.Track and share information on team-level metrics to foster continuous improvement discussions and set expectations for high performance.Help teams execute effective sprints by organizing and facilitating regular backlog refinement sessions to clarify and detail PBIs, ensuring stories are actionable by the development team.Manage and identify new risks throughout.Carenet Health, San Antonio, Texas 07/201401/2017IT Scrum MasterIdentified and removed organizational and team impediments to enhance productivity and efficiency.Supported agile teams in estimation, protected them from outside distractions, and coordinated with other scrum teams.Acted as a servant leader, coaching the team on scrum and agile methodologies and values.Influenced and coached the team to become self-organized.Transitioned team members to the agile framework with Scrum to enhance their skill levels.Built a trusting and safe team environment to foster collaboration, communication, accountability, and continuous learning.Assisted the team in becoming mature and self-organized by encouraging them to facilitate daily stand-ups, sprint planning, and sprint reviews.Tracked team progress using burndown charts, velocity, and release forecasting.Collaborated with Scrum Masters across the company to prepare and facilitate potentially shippable increment planning sessions.Coached teams to achieve a 40% improvement in sprint predictability and velocity.Worked with multiple teams, providing guidance in adopting agile practices and principles.Coached the team to be self-organizing and high-performing.Promoted relentless improvement, helping teams increase productivity and foster innovation.Contributed to product roadmap planning, project scheduling, and release management.Coached several developer teams in self-organization and cross-team integration.Collaborated with the development team when needed in creating test automation scripts in Selenium, performing regression testing, supporting UAT, tracking bugs, and retesting applications.Trained and coached teams on conducting backlog grooming meetings, daily stand-ups, product backlog management, sprint planning, sprint reviews, and sprint retrospectives.Assisted with internal and external communication, improving transparency, radiating information, and helping define team health metrics for sustainable monitoring.Supported teams in identifying and gathering requirements for building a CI/CD pipeline to enable frequent deployment to production.Facilitated daily scrum meetings, sprint planning, sprint reviews, and sprint retrospectives.Publicized the team's progress and successes to ensure high visibility to product owners and stakeholders.Conducted presentations to communicate user perspectives to the team and vice versa.Citi Bank, Dallas, Texas 01/2013 07/2014 Project CoordinatorTranslated stakeholder requirements into over 10 tangible deliverables, including functional specifications, use cases, user stories, workflow/process diagrams, and data flow/data model diagrams.Evaluated risks related to requirements implementation, testing processes, project communications, and training, resulting in significant cost savings for the company.Identified and corrected errors in client data to ensure accurate business requirements.Drafted and maintained business requirements, aligning them with functional and technical specifications.Facilitated monthly meetings with clients to document requirements and explore potential solutions.Provided executives with analytics and decision-support tools that served as the basis for reorganization, consolidation, and relocation strategies.Collaborated with stakeholder groups across the organization to ensure business and technology alignment, proposing solutions that met defined specifications and needs.EDUCATIONTexas State University, San Marcos TexasBachelor of Business Administration Management, May 2019CERTIFICATIONCertified SAFe Scrum Master (Scaled Agile, Inc.)Certified Scrum Master (CSM)PMP certified.AWS certification in progressSKILLSAgile team transformationAutomated testingProgram Increment (PI)Team Agile Coaching (Onshore, offshore and near-shore)Training at the team and leadership levelSAFe Scrum MasterScrumJira AlignRisk ManagementDocumentation and reportingProcess improvementStakeholder communicationProject planning and scheduling |
