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Title Customer Service Patient Care
Target Location US-MN-Minneapolis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEHardworking, motivated, caring individual eager to reenter the workforce. Professional experience in customer service, direct patient care, medical office and as a business owner has allowed me to hone my verbal and non-verbal communication skills and my ability to build lasting rapport with diverse groups of individuals. Additional skills include:Task management PrioritizationActive listener Critical thinkingIndependently motivated CreativeEXPERIENCEMEDICAL ASSEMBLY Inspect, assemble, and package medical devices and components. Use tray, band and impulse sealers. Properly handle chemicals and maintain a clean work area and components. Adhere to cGMP and ISO regulations. Maintain awareness of workplace safety and OSHA regulations and relevant training. CUSTOMER SERVICE REPRESENTATIVE Answer incoming calls from customers, utilize actively listening and support customers with placing orders for soft skill training materials. Process orders utilizing company record management system. Track shipments to ensure receipt by customer. Identify and assess customer needs to achieve satisfaction. CERTIFIED NURSING ASSISTANT/HEALTH UNIT COORDINATOR Cross trained to work as CNA and HUC for two healthcare facilities with experience in multiple departments including: Med Surg, delivery, and emergency. Provide post-operative patient care. Oversee 7-9 patients, monitor vitals, provide hygiene care, catheters, and schedule/transfer patients as needed for procedures such as CTs. Utilize electronic records system to enter patient demographic information. Ensure administrative operations run efficiently. Follow HIPPA regulations in regards to patient privacy. MEDICAL RECEPTIONIST Schedule patient appointments utilizing scheduling software. Set-up providers monthly schedules. Welcome patient and visitors in person or on the telephone, and answer or refer inquires to the best resource. Maintain patient account by obtaining and updating personal information. Protect patients rights by maintaining confidentiality of medical, personal and financial information. BUSINESS OWNER Owned and operated residential, commercial and construction clean-up company. Schedule interviews with perspective employees. Provide high level of customer service for accounts ensuring satisfaction and building referral base. Complete initial bookkeeping of accounts. Supervise cleaners on-site, filling in with cleaning duties as needed. Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEWORK HISTORYQTS; BLOOMINGTON, MN MEDICAL ASSEMBLER (2021-2022) RAUCH CLEANING SERVICES; CHASKA, MN OWNER (2013-2019) STAY AT HOME MOM; CHASKA, MN (2005-2019)HEALTH PARTNERS CLINIC; ST. LOUIS PARK, MN MEDICAL RECEPTIONIST (2 YRS EXP.) INSCAPE PUBLISHING; ST. LOUIS PARK, MN CUSTOMER SERVICE REPRESENTATIVE (3.5 YRS EXP.) NORTH MEMORIAL HOSPITAL; ROBBINSDALE, MN CNA/HEALTH UNIT COORDINATOR (1 YR EXP.) WOODWINDS HOSPITAL; WOODBURY, MN CNA/HEALTH UNIT COORDINATOR (2 YRS EXP.) EDUCATIONGENERAL COURSEWORK-WISCONSIN INDIANHEAD TECHNICAL COLLEGE; NEW RICHMOND, WI GENERAL COURSEWORK-NORTH HENNEPIN COMMUNITY COLLEGE; BROOKLYN PARK, MN HIGH SCHOOL DIPLOMA-TOTINO GRACE HIGH SCHOOL; FRIDLEY, MN

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