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Click here or scroll down to respond to this candidateCandidate's Name
ProfileExperienced in a wide range of services and skilled with computer processes. Damage and crisis control has been a major tool/task that I have developed over the years, ranging from fires and HR duties being a general manager in the restaurant business too delegating insurance claims and mortgage agreements. 12+ years in customer service and 5+ years in labor departments. Easily taught and very dedicated to my employers.ExperienceManagement, Portillos Restaurant Group, Oakbrook, IL 2013-2017Sanitation instructor, Self Serve licensedCorrecting and adjusting food handling proceduresEnsure guest relations were keeping up with the standard.Precise time managementCalculating sales over multiple cashiers using excel.Handling restaurant business on a global scale and representing the a Chicago land mark in other major cities when opening new stores.Back office logging and sales management.Hourly Wage $12.75Collections Counselor, Dovenmuhle Mortgage: Aurora, IL 2017-2018Advising clients on loan collections.Retention specialistCollecting Debts using automated systems.Time management regarding the call volume needed for the day.Record keeping and organization were a major necessity with this company.Hourly Wage $16.00Retention Specialist, Progressive: Midlothian, IL 2020-2021Tracking down policies that were pass due.Reinstating auto policies that were up for termination.Became knowledgable on many different loans from renters too commercial.Keeping records of delinquent loans.Attending to customer service calls.Processing the start up loans while giving accurate quotes to customers and dealerships.Taking inbound calls from across the nation.Rate $18.00 + bonusGeneral Manager, The Licking (South Side), Chicago, IL 2021-currentOverseeing corporate relationsRunning an operation solely on my own.Managing 20 employees regarding everything from payroll to HR relations.Profit & Loss preventionProject management and Building upkeepManaging relationships with the alderman and staying up to code with city regulators.Kitchen managementSalary $52k/yearEducationMount Carmel HS: 2 yearsProviso West HS: High School DiplomaNorthern Illinois University: year completion, Engineering Dept.SkillsAble to type 60 words per minute.Managing people during tasks.Personality has to be one of my best skills because I feel as if it can even make the people around me feel good about themselves.Leading a group towards a common goal.Organization of crowds.Party and Fundraiser Planning.Microsoft OfficeTime ManagementLoss PreventionCustomer ServiceImporting/Exporting goods using many different POS systemsPHONE NUMBER AVAILABLEEMAIL AVAILABLE11146 S. Vernon Ave.Chicago, IL60628 |
