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THE BRONX, NY Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONALSUMMARYSKILLSWORK HISTORYEDUCATION* In regional elections of 2015, I was elected as a City Counselor, 2015-2019, ofLezhe city, Albania.*Skilled in mentoring, I leverage expert communication to achieve results andexceed goals. Strategic-thinking individual experienced in turning low-performingorganizations into top revenue producers. Offering engaging and pleasantpersonality with expertise improving customer relationships.* Experienced individual providing high-quality administrative support to variousdepartments. Highly organized and detail-oriented with great multitasking andtask prioritization skills.Training and mentoring  Operations ManagementExpert Communication e Human Resources ManagementStrategy planning  Metal FabricationTeamwork and Collaboration  Hand-tool proficiencyEffective CommunicationAUGUST 2020-JULY 2024Metal Mechanic Supervisor Industria Italiana Ponteggi Terni, ItalyContinuously updated skillset through professional development courses,staying current on industry trends and advancements in technology.Enhanced equipment performance by troubleshooting issues and conductingregular maintenance checks, minimizing the risk of unexpected breakdowns.Maintained clean work areas by enforcing strict housekeeping policies,promoting a safe and organized workspace for all team members.Conducted thorough inspections of finished products to guarantee they metcustomer requirements as well as internal quality control standards.MARCH 2016-DECEMBER 2019Real Estate Registration Department Specialist Real Estate RegistrationDepartment Lezhe, AlbaniaImproved department efficiency by streamlining processes and implementingnew organizational systems.Collaborated with cross-functional teams to develop innovative solutionsaddressing complex business challenges.MARCH 2014-JANUARY 2016Vice Director of Electricity Distribution Operator Electricity DistributionOperator (OSHEE) Lezhe, AlbaniaIn charge of the whole department; overseeing the billing and sellingoperations of the electricity distribution division.Develop and implement strategies to optimize revenue generation andcollection.Ensure accurate and timely billing processes for all customers.Manage and lead the billing department team, providing guidance andsupport.JANUARY 2012-JANUARY 2014IRS Operator (Protocol Agent) IRS State Department (Regional TaxDirectorate) Lezhe, AlbaniaProvide specialized assistance to businesses in managing and complying withtax regulations.Assist businesses with the preparation and submission of tax returns.Conduct thorough reviews of business tax filings to ensure accuracy andcompliance.Serve as a point of contact for businesses regarding tax-related inquiries andissues.JULY 2014MBA: Master in Tourism & Heritage ManagementLuigj Gurakuqi, Shkoder, Albania Professional Development:Certificate of Achievement:(Certificate for English Language for International Communication) TOEICUniversity : Luigj Gurakuqi / Shkoder, AlbaniaDate: 20, Dec., 2013