| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Union City, Georgia Street Address
Cell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLESUMMARYTwenty years of experience providing excellent customer service amongst the Clinical, Aviation, and Retail industries. Ten years of Supervisory and Leadership experience. Eight years of clinical, events, and logistical coordination. Excellent Leadership skills; hires, supports, develops, trains, coaches, and motivates new and existing employees. Excels as a primary advisor and strategist for multiple processes and procedures. Effectively cultivates meaningful relationships amongst patients and staff in a way that elevates the overall quality of engagement between the two. Highly experienced in clerical administration; prepares, maintains, and updates reports. Ability to analyze and resolve complex scenarios. Strong communication skills; effectively collaborates with management and team members; advanced expertise in Microsoft Office and Windows applications; and eager to learn new task while adapting quickly.EXPERIENCEEMORY UNIVERSITY 04/2021- PresentClinical Research Data Coordinator, Atlanta, GACoordinates and implements strategies that enhance the daily administrative duties that arespecifically associated with the planning of logistics, and the development of those processes that align with clinical trial protocols.Investigates medical records and pre-screening results to provide analytical discoveries that would determine the eligibility of potential study participants.Responsible for maintaining multiple applications that house essential data that pertains to clinical research projects, case reports, and patient records.Coordinates and schedules clinical trial procedures, consultations, and documentationverifications.Serves as a primary contact for quality assurance inquiries amongst physicians and patients.Emory HealthcarePatient Service Coordinator, Atlanta, GA 02/2020 04/2021Coordinates and implements procedures that would promote timely care to patients.Serves as a primary liaison for patients, their families, clinical staff, and treatment therapist.Review and ensure that all patient related appointments for an episode of care are secured in atimely manner within the appointed scheduling applications.Responsible for identifying and resolving administrative issues that impede upon patients care.DELTA AIR LINES 05/2010- 12/2019Flight Attendance Lead (On-Board Supervisor), Atlanta, GAMonitors, promotes, and enforces safety protocols amongst passengers and flight crew that have been established by the Federal Aviation Administration (FAA).Serves as primary advisor and strategist for processes and procedures mandated by both the Federal Aviation Administration (FAA), and the Delta Air Lines organization.Inspects, identifies, and reports faulty equipment and/or aircraft infrastructure concerns that would contradict the specified policies and procedures enforced by the Federal Aviation Administration (FAA).Flight Operations Evaluation Instructor (Special Assignment), Atlanta, GAServes newly hired flight attendants as a primary source of in-depth knowledge concerningFederal Aviation Administration (FAA) regulations and procedures.Conducts assessments and reports the Federal Aviation Administration (FAA) mandatedcompetencies of new hire flight attendance while on-board an active flight.HOME DEPOT 01/2011 - 05/2013Merchandising Execution Coordinating Associate, Atlanta, GACoordinates the shipment and arrival of merchandise and fixtures that were needed in order to improve the stores displayed products.Serves as a liaison between Home Depot and vendors in order to maintain products and ensured consistent execution of bay set integrity.Responds to customer inquiries.Utilizes problem solving skillset.ERNST & YOUNG 03/2006 - 11/2008Customer Care Coordinator, Atlanta, GAResponsible for organizing the logistics of training classes and major events.Coordinates senior associates travel arrangements (i.e. hotel, transportation, luxury accommodations, etc.).Utilizes internal software to complete duties and tasks.Completes data entry involving customer data.Performs clerical tasks where needed.SunTrust Bank 09/2005 - 03/2006Financial Service Representative, Atlanta, GAServed as an adviser to clients pursuing personal and/or business loans.Responsible for opening checking, savings, and IRA accounts.Provided responses for customer account inquiries.Recommended financial services and products to meet client needsFootlocker 01/2001 09/2005Stock Manager / Shift LeadManaged the sales floor while overseeing the stocking of merchandiseResponsible for the hiring of potential associates based on performed standards, rules, and regulations.Received and recorded new stock as its delivered and shipped out.EDUCATIONGraduate-Diploma with Distinction, Business Administration Career, Samuel W. Wolfson School for Advanced Studies and Leadership, Jacksonville, FL |
