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Click here or scroll down to respond to this candidateCandidate's Name
Louisville, KY Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Caring, responsible, and hospitable professional seeking a position the advance my career and develop
my skills in an environment where they will be full utilized!
Work Experience
Medical Billing/Customer Service
Norton Healthcare-Louisville, KY
March 2024 to Present
re enrollment advocate
KnippeRx-Louisville, KY
October 2023 to Present
Refilling prescriptions
Renewing and enrolling applicants
Computer training skills
Use of windows
Learning advanced computer programs
Phone calls outbound and receiving
Note taking
Caregiver
Magnolia Springs Senior Living-Louisville, KY
March 2023 to October 2023
Provided care for retired seniors
Helped them with ADL s
Provided help with transportation and doctors calls
With light supervision I made sure to keep a busy and steady work pace filling any time with the tenants
and their needs
Provided amazing hospitality with a happy and cheerful attitude
Call Center Representative
Charter Spectrum-Louisville, KY
May 2021 to July 2022
Took between 50-150 calls in a day
Took 3 months of computer and customer service training
Learned how to use word Microsoft and other commonly used computer applications
During training revived coaching on how to handle customers who are stressed and provide them with
the best service I could provide
I took care of people s personal information and used safety precautions to protect our valued
customers
Scheduling Coordinator
Jeffersontown Rehabilitation-Louisville, KY
April 2020 to August 2021
Handing inbound and outbound calls to the facility
Scheduled transportation and doctors visits
Provided a cheerful attitude to maintain the needs of our residents and keep a positive environment
Learned common computer applications and skills
Was the face of hospitality for the facility speaking with different people and company s on the phone
Education
some college in Basic studies
Jefferson Community and Technical College - Louisville, KY
August 2018 to February 2019
High school diploma
Jeffersontown high school - Louisville, KY
August 2014 to May 2018
Skills
Senior Care
Guest Services
Caregiving
Hospital Experience
Vital Signs
Patient Care
Computer Skills
Medical Records
Communication Skills
Nursing
Data Entry
Cleaning Experience
Dementia Care
Alzheimer's Care
Medical Office Experience
Communication skills
Customer service
Customer experience
EMR Systems
Insurance Verification
Medical Billing
Typing
Technical support
Medical terminology
Windows
Medical records
EMR systems
Cold calling
Hospital experience
Hospitality
Guest services
Cash handling
Memory Care
Home Care
HIPAA
Sales
Retail sales
Cash register
Microsoft Office
Phone etiquette
Supervising experience
Restaurant experience
Customer support
Mac OS
iOS
Wiki systems
Analysis skills
Upselling
Quality assurance
Computer networking
Help desk
Software troubleshooting
IT
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Presentation skills
Log analysis
Microsoft Outlook
Problem management
Time management
Certifications and Licenses
Pharmacy Technician License
December 2023 to March 2024
Common wealth of Kentucky pharmacy technician
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