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Apartments Researcher - Costar GroupStone Mountain, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAccomplished work professional with years of demonstrated contributions toward the developmentandproduction of being a team player and collaborator. With strong interpersonalcommunication, time management, and customer relations capabilities. Looking to obtain a positionwithinthis company, which will allow me to grow and excel. Affording me the opportunity to elevate, throughshowof positive work habits, while remaining career and goal oriented.Authorized to work in the US for any employerWork ExperienceSpecimen AccessionerAmerican Health Associates - Marietta, GAFebruary 2022 to PresentMy duties as a specimen accessioner includes but are not limited to: Processing incoming samples, including identifying their origin and storing them in the correct location. Tracking the status of each sample by logging the date it was received and noting any significantevents that occur during the testing process. Communicating with clients to determine which tests are needed, when they should be completed,and what results should be expected. Maintaining records of all samples received, processed, and stored. Coordinating with other lab staff members to ensure that testing procedures are conducted properlyand efficiently. Communicating directly with clients about the status of their orders and answering their questionsabout procedures and results. Maintaining a list of available samples for future reference. Organizing and filing sample records such as test results, medical histories, or analyses of chemicalcomposition. Providing information about the availability and cost of testing services to potential clients.Apartments ResearcherCostar Group - Atlanta, GAJune 2016 to July 2021 Efficiently collected vacancy, rents, fees, discounts, unit-model mix and-property-level data forproperties in the multifamily asset class by calling as a representative of Apartments.com or CoStarResearch. Was able to accurately capture community details and maintain a directory of multifamily companyand contact information. Researched missing information and updated Enterprise in agreed timescales. Incorporated the use of research resources such as, CoStar Enterprise, Microsoft Excel, Google Sheets,online search functions and other software applications to retrieve, research and input data. Gained exposure to building strong relationships and overcoming objections.Verified data integrity and accuracy.Community CallerCostar Group - Atlanta, GAMarch 2015 to June 2016Conduct market research of apartment communities by capturing rental information for properties in themultifamily asset class.Input data into the CoStar database while maintaining a quality average above the quality controlmetrics.Actively pursued personal learning and development opportunities.Entered data promptly and efficiently with a 95% accuracy rate.Customer Service RepTeletech - Englewood, COOctober 2014 to May 2016Delivering an exceptional customer experience across every channel, providing an integrated approachto managing customer relationships that cuts across data silos, organizational boundaries and strategies.Designing hundreds of strategies, redefined countless processes, analyzing millions of data records anddelivered significant financial impact for clients.Handled all customer relations issues in a gracious manner and in accordance with company policies.Recipient of multiple positive reviews acknowledging dedication to excellent customer service.EducationMicrosoft EngineeringAptech Institute1998Princeton - Princeton, NJHigh school diploma or GEDSkills Metrics Telephone Goal-oriented Inventory Marketing retail sales Market research Research Customer service Laboratory Experience Data AnalysisAdditional InformationSkills Able to focus and meet deadlines in a fast-pacedenvironment Strong communication and influencing skills; verbaland written Goal-oriented, competitive and motivated byperformance-based metrics Ability to gather data professionally, accurately andquickly via high-volume telephone and web marketresearch |