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Click here or scroll down to respond to this candidateCandidate's Name
Orlando, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEKnowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.Work ExperienceCall Center RepresentativeAucera-Orlando, FLJune 2024 to PresentWork from home Call center representative, consists of activating cards Alorica Customer Service RepresentativeAlorica Calling Center-Lake Mary, FLAugust 2023 to February 2024Work from home representative, working for United healthcare and assisting patients in finding a doctor and locating doctor offices as well as Taking calls and collecting payments Collections SpecialistDuval county courthouse-Jacksonville, FLAugust 2022 to February 2023small claims department jobs consist of entering data into computer using Microsoft. ConcentrixConcentrix-Orlando, FLMay 2022 to August 2022Work from home call center representative Responsible for taking calls for the company APPLE and assisting callers with their Apple products.Guest Service AgentSpirit Airlines Inc-Orlando, FLJanuary 2022 to May 2022 Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism. Streamlined check-in process to decrease wait times and increase customer satisfaction. Assisted guests with check-ins, account inquiries and any additional services needed. Answered guest inquiries and provided information regarding hotel services and amenities. Oversaw fast-paced front desk operations and guests' needs at busy facility. Booking Flight reservationsFood Service WorkerPanda Express, Panda Restaurant Group-Orlando, FLOctober 2020 to June 2021 Promoted new or high-value food items by creating attractive displays in cases and other customer- facing areas. Created appealing food arrangements for party trays and specialized orders. Kept pastry and dessert case stocked with fresh selections and arranged to entice orders. Scanned shelves and product cases for expired stock and discarded outdated or spoiled items. Valet Parking AttendantUniversal Orlando Resorts-Orlando, FLJanuary 2020 to September 2020 Parked and retrieve automobiles successfully driving both manual and automatic vehicles. Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles. Answered general questions about parking fees, facilities and directions. Collected parking fees from customers based on charges for amount of time parked or standard lot fee. Lifted, positioned and removed barricades to open or close parking lot areas. Food Service WorkerNegril-Orlando, FLJune 2019 to August 2020 Maintained clean, trash-free workspaces to maximize productivity and safety. Restocked supplies and prepared additional ingredients during downtime for expected busy periods. Made food according to standard recipes with requested changes for customer satisfaction. Plated hot meals and salads in aesthetically pleasing arrangements. Greeted customers at counter to fulfill requests and answer questions. EducationJones High School - Orlando, FLMay 2021 to May 2021Skills Reservation Management System Driving (4 years) Guest Services Host/Hostess Food Safety (4 years) Microsoft Office Cooking Food Service Customer Service Valet Parking (Less than 1 year) Guest Satisfaction Computer Skills Writing Skills Food Handling Hotel experience Guest Accounts Retail Sales Microsoft Word (1 year) Food Preparation (2 years) Cleaning Experience (4 years) Communication skills Sales Driving Delivery driver experience Customer service Computer skills Typing Phone etiquette English Microsoft ExcelCertifications and LicensesCertified Medical Assistant |
