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Medical Assistant Call Center Resume Dun...
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Title Medical Assistant Call Center
Target Location US-AL-Duncanville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Duncanville, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEBilingual Medical AssistantWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCall Center AgentWhatley Health Services, Inc-Tuscaloosa, ALFebruary 2021 to Present Taking calls Transferring calls Making appointments Tasking notesAssistant ManagerMOOYAH BURGER, FRIES AND SHAKES-Hoover, ALAugust 2020 to February 20211. Greet customer2. Take orders3. Cover hotspots4. Bank depositsGuest ServicesCaptan D's-Pelham, ALJanuary 2019 to November 20201 Greet customer's2 Take orders3 Crossed train in back of house4 Manager in trainingShift LeaderZoes Kitchen, Inc.-Chelsea, ALAugust 2018 to February 2019Running shiftsOpening and closing storeEnter catering ordersTaking care of customer complaintsGeneral Manager in trainingHardees-Alabaster, ALOctober 2017 to April 2018Daily paperworkDaily depositsRunning ShiftsMaking change ordersBalancing Cash TillsAssitant ManagerMOOYAH BURGERS, FRIES & SHAKES-Birmingham, ALAugust 2016 to October 2017Daily bank depositsRunning shiftsBalancing cash tillsDaily paperworkHead Cook/ManagerSouthern Dining Resources/T-town cafe-Tuscaloosa, AL August 2010 to June 2015Prepare food according to requestMake truck ordersHandling registers countsCompleting depositsMaking change ordersDeployment of works on the shiftDaily paper workEducationFreshman in NursingShelton State Community College - Tuscaloosa, ALAugust 2023 to PresentGraduated in Medical AssistingShelton State Community College - Tuscaloosa, ALJanuary 2024 to May 2024Skills Customer Service Hostess Food Service Shift Lead Fast Food Crew Member Shift Supervisor Team Member Key Holder Guest Services Catering Order Entry Guest Relations Experience POS Cash Handling Kitchen Experience Busser Retail Sales Restaurant Experience Spanish Assistant Manager Experience Serving Experience Cooking Upselling Restaurant Management Supervising experience Management Computer skills Medical terminology Epic Medical Office Experience EMR SystemsCertifications and LicensesDriver's LicenseFood Handler CertificationCertified Medical AssistantAssessmentsScheduling  ProficientNovember 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientAttention to detail  ProficientOctober 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientCustomer focus & orientation  ProficientApril 2022Responding to customer situations with sensitivity Full results: ProficientAdministrative assistant/receptionist  Proficient October 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientWork style: Reliability  ProficientApril 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCooking skills: Basic food preparation  Proficient April 2022Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientCustomer service  ProficientJuly 2020Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationFluent in Spanish

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