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Click here or scroll down to respond to this candidateCandidate's Name
Mobile: PHONE NUMBER AVAILABLENew York City, NY Street Address
Email: EMAIL AVAILABLELinkedIn: https://LINKEDIN LINK AVAILABLESummaryIT Business Analyst with 8+ years of experience in Finance, Banking, Pharma and Healthcare industries. Strong experience in Product Development and Management, Agile, Scrum, Data Analysis, Software Development Life Cycle (SDLC), SaaS, PaaS, ITSM, ITIL, IAM, HRIS, Stakeholder Management, System Modernization and Change Management, QA, Implementation, Corporate Strategy and PlanningTechnical Skills & ToolsBusiness Analysis, Product Management, Process Reengineering, SaaS, Project Management, Stakeholder Management, Wireframes, Agile, Scrum, SAFe, UAT, ITSM, ITIL, IAM, UI/UXSoftware/Tools: Jira, Visio, SharePoint, ServiceNow, Active Directory, Nice Actimize, SQL, XML, UML, Power BI, Tableau, Asana, TeamsProfessional ExperienceFreelance Business Analyst Oct 2023-presentWorking as a Freelancer for various tech/product projectsMorgan Stanley New York Jan 2023-Oct 2023Business Analyst (contract)Worked in the Data and Analytics team for HR data in Snowflake data lakeConducted data analysis, data interpretation, and data visualization using SQL, Excel, PowerBI, Tableau and WorkdayWrote User Stories with Acceptance Criteria and participated in Sprint Planning, Backlog Grooming, and Release PlanningConducted UAT and collaborated with QA and Dev teams to conduct testing of requirements and provide sign-offProvided updates on Scrum calls and lead meetings with various teams for requirements gathering, scope planning, solutioning for issues, creating security rules to protect PII and other policy aspects while designing user interface screens and productsDesigned new datasets and worked with the Business Team to gather requirements and write logic and security rulesConducted daily checks of data being migrated into Snowflake and designing datasets as per requirementsCollaborated with cross-functional teams such as IAM, Security, Dev, Design, QA, and Business across locations and time-zonesTook a career break for health, family, and travelBank of America New York Sep 2021-Dec 2021Business Analyst (contract)Involved in conducting Scrum calls and administering scrum ceremonies and updating the Jira board. Also, worked on CCAR and FRTB projectsCollaborated with Product Owners, Release Managers, and Dev and QA teams to plan and organize product road maps, product requirements, backlogs, sprints, and releasesConducted Daily Scrum Calls, Sprint Planning Meetings, Retrospective and other meetings with the release management team, product owners, business analysts, developers, architects, and testersKept track of and communicated requirements, changes, updates and represented them on the Jira boards and managed the product life cycle keeping in the check the sprint timelinesCreated and administered new Scrum and Kanban Jira boards as well as Jira functionalities like Labels, Epics, etc.Managed and created the Product Backlog and conducted Backlog Grooming with the Product Managers teamIn charge of Sprint Planning and Sprint Review sessions and other Agile Ceremonies with the Development teamWrote user stories for trade regulations such as FRTB and CCARPlanned Parenthood Federation of America New York City, New York May 2020-Sep 2021Lead Business Analyst (contract)Worked alongside PMs on multiple projects to documented requirements, create solutions, maintain timelines and implementationManaged Business Analysis activities for IAM, Endpoint Management, AD and Google Cloud maintenance and upgrade, Tableau and Corporate Strategy projectsCreated Process Flows and Data Maps for all projects and visualized all activities (manual and automated), systems and dataCreated BRDs, User Guides, Tests Scripts, Project Charter, RACI Matrix, Issues Log, Project Schedule, Strategy Document, etc.Managed Requirements Gathering, Process Reengineering, Data Mapping, Implementation, and Change Management activitiesUsed data management tools such as SQL, PowerBI and Tableau for ETL projectsAnalyzed and strategized the organizations long term and short-term technology goals, strengths, weaknesses, anticipated future needs and upgrades for Vendor and technology partner selection and managementDepository Trust and Trading Corporation (DTCC) Jersey City, New Jersey Jan 2019-Jul 2019Business Analyst/Product Analyst (contract)Established the new Global Trade Repository (GTR) service team, which processes trades between banks and Financial Regulatory institutions for the Derivatives practice, and moved the organization to an Agile environment along with working with the Product Owners and Director to manage requests and workflow in JiraManaged Application Lifecycle Management (ALM), requirements and relationships for DTCCs fintech product (GTR) for derivatives and liquidity finance and worked with the Development, Infrastructure, Design, Cloud, Project and QA teams to deliver builds, upgrades and enhancements to process the trade life cycle in a timely manner throughout all environmentsRepresented the Enterprise Infrastructure Service Delivery team on the Brexit and North America project scrum calls, contributed project updates and provided support to squads to achieve their targets and meet project deadlinesCollaborated with the Product Owners, Project Managers and the Derivatives and Equities teams to design to implement Agile Framework and trained and supported the squad members on the new agile processesMonitored Actimize reports and worked on implementing new policy requirements into the GTR product in compliance with SEC, FINRA, ESMA, FRTB, BASEL, CFTC FICC, and other regulatory standardsCreated and designed Jira dashboards to track product build requirements, and project status and velocityCreated requirement tickets and requirements in ServiceNow and managed the requests end to endInvolved in weekly Jira Board Creation and Process Improvement meetings for backlog grooming and to streamline workflows between the different teams under Enterprise InfrastructureTakeda Pharmaceuticals Chicago, USA Jan 2018-Apr 2018Business Systems Analyst (contract)Involved in planning and implementation of a new global Identity Governance Access Management (IAM) project for onboarding and offboarding using Agile methodology and the ETL processCreated Business Requirements Documentation (BRDs) such as Use Cases, Visio diagrams, Test Scripts, Screen Mockups and other Reports to determine efficient workflows for the organizationConducted UAT testing and collaborated with relevant teams and vendors for implementation of solutions/fixes and upgrades based on the analysis of the resultsInvolved in weekly Requirements Gathering and Process Reengineering meetings with our partners and created a database of enhancements and requirements in the team SharePoint folder.Involved in data cleansing of migrated data in the CMDB from other databases. Worked with vendors to ensure data is being migrated and integrated according to business and data rulesResolved tickets using MyAccess, Active Directory (AD), ServiceNow and other databases and created a knowledge base for future resolutionsAbbVie Pharmaceuticals (previously Abbott Laboratories) Chicago, USA Jul 2017-Nov 2017Business Systems Analyst (contract)Worked with global IT Infrastructure and internal data extraction tool (DMT) to create reports and analyze data for Project ManagersPerformed data analysis, data querying, user quarantine, deployment management, and problem management to support enterprise-wide IT infrastructure and release management initiatives for Internet Explorer 11, Cognos, Identity Finder, etc.Conducted Data Analytics using V-Lookups and SQL on various legacy systems to ascertain relevant data and create reports of users for installation of new software or upgradesLeveraged Access, Excel, Visio, PowerPoint, Word, Active Directory and SharePoint for day-to-day activitiesAuthored release management procedure documentation and deployment management user guides for customersPresented updates and changes to the larger organizational teams during regional meetingsNavikan Inc Chicago, USA Feb 2016-Jun 2016Business Analyst (contract)Business Development, Digital Marketing, Technology Modernization, and Account Management activitiesAccount Manager over 50 clients of the organizationHCL Technologies Denver, USA Apr 2015-Sep 2015Associate Business Analyst$64MM SaaS driven Government project led by a team of 110 people for modernization and transformation of Unemployment Insurance (UI) services and integration of UI tax, claims, benefits, and appeals using the iGovern system for the states of Wyoming, Arizona, and Colorado using Waterfall MethodologyLed GAP and Change Management sessions with stakeholders, documented requirements (BRDs, Use Cases, Storyboards, Supplemental Specs) and conducted UAT. Utilized XML and UML to create changes to the screen design and mockupsEducationMBA, Oxford Brookes University, Oxford, UK 2013B.A. Economics, Mumbai University, India 2011Leadership ExperienceBoard Member, Young Professionals Committee, Share and Care Organization 2019-presentInternational Student Mentor, Oxford Brookes University 2012-2013 |
