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Title Customer Service Data Entry
Target Location US-MN-Minneapolis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Brooklyn Park, MN Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESummary:Energetic Team Lead successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to an open, communicative culture where employees feel empowered to contribute to the company's success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. With my set of expertise in customer service, handling cash and working in a warehouse from being a team/back up lead, I am planning on going back to school and get my degree in Accounting. My career goal is to work at a desk with data entry and having more opportunities in accounting.Skills:Self MotivatedHard WorkerFast-PaceDedicated WorkerAverage on computerCustomer Service SkillsCashierHandling CashScanning itemsOperating Cash RegisterCooperating with CustomersTeam LeadBack-Up LeadTraining new peopleUsing Hand ToolsCross TrainAssisting and maintaining a line under my supervisionMulti-taskSolderingInputting data entryEducationMay 2015Lincoln High School Wisconsin Rapids, WICertificationsAdult and Pediatric First Aid/CPR/AEDLanguagesEnglishHmongExperience:Tyri AmericasStevens Points, WIMarch 2022 - April 2023Job Title: Back-Up Lead for Main LineMaking headlights/LED lights.Main Line, Hand Glue Line, EZ-GO, P3, PLT, VL, CLD 1, and CLD 2Sub-AssemblyMain AssemblyD-1o housing, Octagon housing, CD housing, Submarine Housing, HD housingJohn Deere Totes, CratesLens/Laser LensBezel, Engrave BezelBrackets with bolts and washers, with hex nuts.Machine Operator, ( turning on the robot, changing and adjusting the glue needle, setting the right program for the right fixture/lens, turning on the light tester, turning on and fixing the screw machine)Quality inspection, packaging, fixing damaged lenses, and bezels.4 spots on the line ( presser, hooking wires, bezels/screw machine, & packer/quality inspection)Getting a first and a last inspection from line leads, supervisor to match the print/blueprint.Signing of packets for the quantity and right parts for the assemblers to build.Building wires and crimping to get the right amount of positive and negative, shown.Helping other colleagues when needed.Training colleagues and new hires, help show better technique to help with the line flow, shadow new hires on lines, and teach on assembly.UnifirstWisconsin Rapids, WIJune 2020 - March 2022Job Title: Team Lead SortsFolding Uniforms onto hangers20 Inspections on UniformsFast EfficiencyFirst-SortScanning & LatchingBagging/ Trolley.Delegated daily tasks to team members to optimize group productivity.Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.Monitored team progress and enforced deadlines.Followed staffing strategies to achieve production goals.Fey PublishingWisconsin Rapids, WIAugust 2018 - June 2020Job Title: Hand BinderyThree-Hole StitchingHand binderyWire-O/CrimperPadding/SlicingNekoosa Paper/ Neenah Paper/ Mohawk Paper.Hand gluing, machine glueHand collatingPackagingQuality inspectionWal MartPlover, WIJune 2017 - July 2020Self-Checkout Host/ CashierGreeted customers promptly and responded to questions.Processed customer payments quickly and returned exact change and receipts.Welcomed customers, offering assistance to help find store items.Maintained the work area and kept the cash drawer organized.Scanned items and checked pricing on the cash register for accuracy.Answered customers' questions and provided information on store procedures or policies.Answered phone calls to assist customers with questions and orders.Assisted customers by providing information and resolving complaints.Processed returned merchandise by strictly following store return and exchange procedures.Offer customers carry-out service at completion of transaction.Checked personal identifications during alcohol and tobacco sales.Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.Kept check-out areas clean, organized and well-stocked to maintain an attractive store.Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.Operated cash register or POS system to receive payment by cash, check and credit card.Herrschners INCStevens Point, WIJuly 2015 - September 2017Job Title: Order FillGrabbing the correct items and quantity of the order formsFour sections of the order fill, warehouse, HerrschnersWilton, Alex Toys, & SimplicityCorrecting Errors, Doing returns and Extras (using PDA)Inventory.Used RF scanner to pick items from bins and complete orders.Used handheld scanners to key in data for packages.Confirmed items picked for orders by keying codes into the system.Cleaned and organized aisles, work stations and floors to promote operational productivity.Selected products and items from shelves and pallets for customer orders.

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