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ABOVE AND BEYONDHattiesburg, MSEMAIL AVAILABLEPHONE NUMBER AVAILABLEMy experience varies from breakfast attendant, to front desk clerk, partime laundry, and night auditor. Not only Is my passion hospitality, and I believe that I can be an asset to your company, exercise leadership for your team and an be an example of Success... Above & Beyond! Authorized to work in the US for any employerWork ExperienceLaundry AttendantDoubleTree by Hilton Biloxi-Biloxi, MSAugust 2024 to PresentI'm responsible for washing, cleaning, sorting, and maintaining laundry and the laundry facility. Front Desk Agent/Night AuditorFairfield Inn & Suites-Hattiesburg, MSAugust 2021 to March 2024Responsible for making sure front desk duties are completed daily. Greet guests in a professional manner and make reservations in FOSSE. MY job description goes beyond just the front desk. I fill in where I'm needed in All departments. I occasionally help housekeeping with their duties when they are short handed and I work in laundry when needed. I have cross-trained in Breakfast AM attendant. Responsible for setting up breakfast and breaking it down at the scheduled time. Assistant General Manager (AGM)Super 8 by Wyndham-Jackson, MSMarch 2023 to August 2023Assisted GM with operations of the hotel and filled in when GM was absent. I am also the loyalty champion on property which I'm responsible for responding to property GXP cases and assist the general manager with daily and month reports as well as creating group blocks and rooming lists for scheduled groups Front Desk SupervisorAvid hotel by IHG-Bentonville, ARMay 2021 to June 2023Responsible for supervising the frontvdesk and ensuring each person is trained to do their job professionally and proficiently. Assisted management with the Operations of the hotel and corresponded with housekeeping and Laundry regarding room availability and cleanliness Front Desk ClerkTOWNPLACE SUITES-Bentonville, ARApril 2020 to June 2022Assisted with the production of the hotel while cross-training with different departments wherever needed.Front Desk ReceptionistAloft hotel Tulsa-Tulsa, OKApril 2020 to July 2021My duties included greeting guests professionally and helping them with their check- in offering the amenities of the hotel to make their stay more comfortable and enjoyable. EducationSome College in Business ManagementHinds Community College - Pearl, MSSome college in Paralegal StudiesHolmes Community College - Ridgeland, MSAssociate's degree in SERVICE MANAGEMENTAshford University - Onlin3Associate's degree in Service ManagementAshford UniversitySkills Front Desk Laundry Night Audit Administrative Experience Event Planning Guest Services Medical Records Cleaning Experience Typing English Microsoft Outlook Guest relations Communication skills Leadership Hospitality management Organizational skills Cash register Customer service Front desk Hospitality Restaurant experience Hotel experience Night audit Serving Cooking Food preparationCertifications and LicensesMGS, MERLIN, CHOICE CERTIFIED |