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Click here or scroll down to respond to this candidateCONTACTWylie, TX Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYWith a proven track record atMethodist Hospital RichardsonMedical Center, I excel in enhancingpatient experiences through expertinsurance verication and medicalbilling, demonstrated over 6+ years.My adept use of Epic and Athenasystems, coupled with outstandingcustomer service, ensureshigh-quality patient care andoperational eciency.SKILLS ICD-10 (4 Years) Medicare (5 + plus years) Medical billing (3 plus years) Insurance Verication (6 plus years) CPT Coding ( 7 years) Workers Compensation (2 years) 10 key data (10 plus years) EMR System (8 years) Medical Records (6 years)Multi-line phone system (10 plusyears) Medical Coding (5 years) EHR System (3 years) Medical Scheduling (5 years) Medical Oce Experience Medical Terminology Quickbooks (3 plus years) Medical Receptionist (10 plus years) Clerical Experience (10 plus years) HIPAA (10 plus years) Epic (9 years) ICD Coding (5 years) Phone Etiquette (6 plus years ) Quality Assurance ( 10 plus years) Patient Care (6 years )SHEILA LEEMEDICAL CODING AND BILLING SPECIALISTEXPERIENCERadiology customer Svc Liaison Methodist Hospital Richardson Medical Center - Richardson04/2022 - Present Assist Customers with report and image retrieval in PACs and RIS systems Assists Radiologist with day to day duties and answers inquiries from MHS medical sta in regards to patients seen in radiologyMaintains a clean work environment with proper notication of equipment malfunctions to appropriate areasPerforms receptionist duties; answers telephone, screens incoming calls and routes to proper extension, accurately customer service to all customers, cordially greets customers, and assists the department where and when requestedWork with the department of radiology and radiologist on improving throughout with the department and hospital Uphold all departmental guidelines and hospital policies Other duties as assignedMedical CSR/Front Desk Digestive Diseases Group-HTPN 11/2021 - 03/2022Ensured accuracy of demographic information and policy details entered by other admin sta Veried insurance for new patients and referrals Collected copays Obtained new patient referrals and created new patient registration Maintained composure in high volume practice with 6 physicians and 1 NP Epic softwareVeried insurance on existing patients and made sure there was approval before the procedure Connect patients with their upfront costWhen patients couldn't pay up front cost, set up payment plans with the patients.Insurance verication Specialist/ Medical Billing Endocrine Associates of Dallas04/2017 - 08/0201Verication of insurance benets for commercial plans and Medicare/Medicare Advantage plansEnsured accuracy of demographic information and policy details entered by other admin staUtilized online portals, automated systems, and live calls with various insurance companies Obtained new patient referrals and created new patient registration Assisted front oce when busy-check in, scheduling, routing calls Microsoft Excel Computer Literacy Salesforce Microsoft Word Time Management Customer Service ICD-9 Microsoft Powerpoint Date Entry Documentation Review English Microsoft Oce DME (3 years plus years) Medical Collections (3 years) NET HTML5 Microsoft Outlook Athen System (5 years) Epic System (3 years) Blue Choice System (2 years) Blue Care System (2 years) Maintained composure in high volume practice with 3 physicians And 4 NPs Athena softwareUsed Athena to billed the oce visit and some in house procedures like bone density, Men's hormones therapy, diabetes therapy, Injections for bone density problems.Customer Service Rep Radnet Radiology01/2016 - 04/2017 Insurance Verication for all current and new patients/ HIPAA Compliance Scheduling / Order / Delivery Coordination of all orders from PCP/ Medical SpecialistBilled patients for their radiology appointments and images that were done at the facility.Maintenance Support Specialist Southwest Airlines01/2015 - 10/2015Experienced in accurately adding data into Excel spreadsheets containing formulas and paying attention to details.CDP Operations/ HR Generalist JB Hunt Transportation 06/2012 - 09/2014Investigate work history, cross reference all information provided verbally and in writing Contact employers and referenceEnsure completed information is gathered and all verication is received and acceptable prior to hiringEnsure minimum requirements and DOT regulations are followed and request documents as needed to complete full background checksProcess, verify personnel related documentation, including training and performance evaluations.Customer Service Rep/ Cpap and Bipap Therapy Preferred Home Health Care07/2010 - 05/2012Provided excellent customer service to clients, received customer/ tech support callsOrder Coordinator for DME entered data into TIMS and Application Explorer Used the TIMS program to bill insurance companies. Billing / Claims Processor Blue Cross & Blue Shield 05/1999 - 07/2010 Process claims from hospitals, doctors oce and imaging Used the blue choice system Scanned doctors notes and orders for the claims department to process Scanned in the patients images that had to do with doing pre-authorization and also for pre-certication on drugs and procedures.EDUCATIONHigh School DegreeJeerson High School, 05/1999Medical Billing/ CodingAuburn University - Auburn, AL, US, USREFERENCESSabra Davis - Endocrine AssociatesBilling Coordinator ManagerPHONE NUMBER AVAILABLEEMAIL AVAILABLETracie Williams - Preferred Home Health CareCustomer Service Representative ManagerPHONE NUMBER AVAILABLETracie.Williams@Preferredhomehealthcare.comJack L - Methodist Richardson Medical CenterRadiology Customer Svc Liaison Director Manager Of RadiologyPHONE NUMBER AVAILABLEEMAIL AVAILABLE |
