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| Click here or scroll down to respond to this candidate Candidate's Name
Austin, TX | EMAIL AVAILABLE | July Street Address , 2024
LINKEDIN LINK AVAILABLE | github.com/Candidate's Name
SUMMARY
Focused IT systems engineer with over a decade of experience specializing in Linux and open source
technologies. Aiming to help maintain private cloud infrastructure, at a fully remote opportunity, while
leveraging current IT proficiency to provide value early on.
ACHIEVEMENTS
Solid Linux Infrastructure Understanding
Utilized standard tools for locating system performance bottlenecks, often leading to either
compute resource optimizations or right-sizing, which resulted in enhanced application
responsiveness and usability.
Increased efficiency and accuracy by automating redundant tasks with Bash scripts.
Senior Systems Engineering Comprehension
Audited and, where needed, fixed company information security implementations which aided
compliance efforts: HIPPA, SOC 2, GDPR, etc.
Designed and tested comprehensive disaster recovery plans, minimizing recovery time and
ensuring business continuity during disruptions.
DevOps Familiarity
Improved consistency across environments by familiarizing, troubleshooting, and fixing outdated
configuration management code.
Helped version control productivity by installing GitLab and standardizing Git commit procedures.
EMPLOYMENT
Senior Infrastructure & Systems Engineer | Cycorp Austin, TX (remote) | May 2021 - Current
At an AI startup, my wide range of IT skills - paired with my experience handling stressful technical issues
calmly - encouraged their team to trust me with maintaining helpdesk support, a Co-Lo data center,
cloud accounts, virtualized architecture, InfoSec, and vendor relations.
Negotiated with IT vendor, saving the company $26,000/month.
Increased reliability and capability by 50% by upgrading the firewall from SonicWall NSA4600 to
NSA4700.
Saved thousands of dollars by repurposing old hardware and performing infrastructure R&R.
Increased service reliability 15% by consolidating DNS & DHCP.
Saved 42% in virtual compute resources by auditing and pruning systems.
Senior Platform Engineer | Dell Austin, TX (remote) | Mar 2019 - Mar 2021
A group of 100+ data scientists were looking for an initial, capable admin to singularly manage their
growing Data Science Platform: Domino Data Lab. Here, responsibilities ranged from ticket resolution
and security to improvement planning and support team training.
Enhanced scalability and performance for data scientists by migrating to new production
installations.
Nearly tripled available computer resources by expanding the platform cluster.
Provided a smooth transition of responsibility to four team members, across different time zones,
by remotely training and managing them.
Information Security & Systems Engineer | Alchemy Austin, TX | Jul 2017 - Mar 2019
The position s scope, in a mid-sized learning platform company, concerned design and on-call support for
five different virtualized technology stacks in Rackspace; later on, capitalizing on my Cyber Security
background, duty transitioned to a purely InfoSec role for production infrastructure.
Doubled operational monitoring & alerting by configuring greenfield Pingdom & Sumo Logic
accounts.
Bolstered GDPR compliance 44% for multiple applications by mapping out data flows for
personal/sensitive information.
Helpdesk & Systems Administrator | Arrayent Redwood City, CA | Nov 2015 - Jul 2017
At this Silicon Valley IoT startup, the operations department was seeking someone who could wear many
different IT hats. This role involved IT/desktop support, InfoSec, environment administration, and
supplementary devops work for the Dev & QA teams.
For two consecutive years, helped CES Las Vegas sales team by providing reliable demo booths.
Improved productivity and functionality by creating new office Domain Controller with Active
Directory.
Minimized staff on/off-boarding time twofold by creating and documenting initial procedures.
Linux Administrator | ServInt Reston, VA | Jan 2014 - Aug 2015
This small web host company was looking for entry-level techs; coupled with my personal interest and
experience with Linux, I ended up landing my first IT position here as a LAMP-stack admin. As part of an
IT customer support team at this call center, primary responsibility included tasks and troubleshooting
across thousands of public-facing web servers.
Reduced workload overhead by 90% for coworkers by writing Bash scripts to automate MySQL
backups.
Ensured accuracy & relevancy of several online articles by proofreading & testing public-facing
technical documentation.
Assisted engineering team with migration project by manually preparing dozens of hypervisors via
CentOS CLI.
IT Forensics Intern | Blue Ridge CTC Martinsburg, WV | Jan 2013 - Jun 2013
With minimal oversight, this position concerned provisioning and testing of several Forensic Recovery of
Evidence Devices (FREDs) for the following semester s classroom use.
Ensured FRED computer functionality via software installation and hardware testing.
In half the allotted time, audited IT forensic tool practicality on virtual machines by trying student
textbook hands-on exercises.
SKILLS
Hosting
Virtualization: VMware, Vsphere, Vcenter, ESX, Docker, Virtualbox, ProxMox, OpenVZ, Virtuozzo
Middleware: Apache, MySQL, Nginx, Tomcat, JPoss, IIS, Virtualmin, Domino Data Lab
Web: WordPress, PHP, cPanel, Plex
Infrastructure: CoLo Datacenter, Rackspace IaaS & Cloud, AWS
DevOps
Linux: Mostly CentOS & Ubuntu
Atlassian: JIRA, Confluence, Bitbucket
Version Control: Git, GitHub, GitLab
Programming/Scripting: Bash, Python, MSR/R, PIP, Anaconda
Monitoring: Nagios, Icinga, OMD, New Relic, Pingdom
Configuration Management: Puppet, Terraform, Ansible
Services: IPA, Jenkins, HAproxy, Rundesk
InfoSec
Protocols: HTTPS, SSL/TLS, SSH, SFTP, FTP-S
Cloud Security Platforms: Tenable, Kenna, Sumo Logic
Networking: SonicWall, Cisco ASA Firewall
Email: SpamAssassin
IT Helpdesk
OS Support: Mac, Windows, Linux, Android, and iOS
Windows: Desktop & Server, Active Directory DS
Hardware: R&R, LAN, VoIP, Printers
Networking: Addressing, Subnets, Routing
Email: SMTP, POP3, IMAP, Dovecot, Exim, PostFix,
Protocols: DNS, LDAP, FTP, DHCP, Samba, IPAM, BIND
Cloud Services: G-Suite, Slack, Service Now
EDUCATION
Enterprise IT Training Pluralsight, 2018
Git & GitHub Best Practices
DevOps Fundamentals
Official Puppet Training Certified Puppet Instructors, 2017
Week-long onsite instruction
Basic functions, best practices, and scalability planning
www.puppet.com/courses
LAMP Web Hosting ServInt, 2014
Linux, Apache, MySQL, and PHP Stack
Public Domain Basics
Web Host Troubleshooting
Associate of Applied Science: Cyber Security Blue Ridge CTC, 2013
College President s List (4.0 GPA)
Relevant Coursework: Linux & Windows Administration, Networking, and InfoSec Principles
CERTIFICATIONS
Secure Bash Scripting & Development Dell, 2020
Internally-provided Coursework
Level 3 Power Admin Sumo Logic, 2018
sumologic.com/learn/training/
WebHost Manager (WHM) Technical Certification cPanel, 2014
university.cpanel.net/tech-courses/
Incident Command System (ICS) Incident Management & Crisis Planning FEMA, 2012
training.fema.gov/emiweb/is/icsresource/trainingmaterials/
ACTIVITIES & AWARDS
Local HOA board member Gracy Meadow, 2018-2020
Presidential Leadership Role (2020)
Managed Google Workspace Account
Community InfoSec Meetings Information Systems Security Association (ISSA), 2013
Discussion of latest Cyber Security Trends
issa-blueridge.org
PERSONAL PROJECTS
Blog
Maintain blog to improve technical and writing skills
fossnotes.com
Home IT Setup
DD-WRT Wifi Bridge
Three-cluster Proxmox Hypervisors
IT Bench for R&R
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