Candidate Information Name Available: Register for Free Title Security Clearance Technical Support Target Location US-AL-Troy Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Experienced Leader & IT ProfessionalSecret Security ClearanceEMAIL AVAILABLELINKEDIN LINK AVAILABLE Birmingham, AL  PHONE NUMBER AVAILABLEProficient expert in providing technical support crucial to the success of military operations. Possesses interpersonal skills to inspire and guide others towards a common goal, while embodying qualities of vision, integrity, and resilience. Experienced at contributing to the success of organizations and groups through information technology leadership, especially while under pressure. ProficienciesTeamwork Active Directory Management Cybersecurity Awareness Risk Assessment Emergency Procedures Customer Service Collaboration Handling Sensitive Information Problem-Solving Deductive Reasoning Incident Response Stress Management Troubleshooting Software Network Security Organizational Management Tech Support Relationship Building Analytical Skills Career Experience2LT Project Officer, Joint Force Headquarters, G6, ARNG, Montgomery, AL 2023 to 2024 Actively engaged in overseeing and upholding the seamless execution of projects, ensuring adherence to established plans and objectives. Responsibilities involved efficiently detecting, investigating, and mitigating potential project challenges while ensuring that IT solutions aligned seamlessly with project objectives. Developed comprehensive project plans to achieve goals of technology projects Collaborated with other IT professionals and departments to resolve complex issues Assisted in the deployment and maintenance of mobile device hardware and software Administered ticketing system to ensure efficient and effective responses to IT queries Maintained, relocated, and upgraded department owned data hardware equipment Established and consistently maintained comprehensive records of support documentation Employed Microsoft Suite products for organizing, managing and communication technical problems US Army National Guard Signal Officer, Huntsville, AL 2018 to present Use strategic planning and decision-making skills in order to ensure seamless communication networks, enhancing the overall efficiency and effectiveness of the platoon. Administered a pivotal role in training and mentoring team members, fostering a cohesive and disciplined unit focused on achieving mission objectives. Coordinated communication efforts with other units and branches to ensure seamless interoperability and information exchange during joint operations Supervised the installation, operation, and maintenance of various communication systems, including radios, satellite equipment, and digital networks Oversaw the installation, repair, support, and relocation of data and voice communications equipment and systems Employed Microsoft Suite products for organizing, managing and communication technical problems EducationMasters Degree in Criminal Justice, Troy University, Troy, AL Masters Program in Computer Science 2025 Troy University, Troy, AL CompTIA SEC+ CompTia PROJECT+