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Click here or scroll down to respond to this candidateCandidate's Name
Phoenix, AZ PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLESENIOR EXECUTIVE ADMINISTRATIVE MANAGERMultifaceted manager with demonstrated leadership, adaptability, ability to drive performance, optimize workflows, coordinate support, and ensure efficient operations which contribute significantly to an organization&#Street Address ;s success across multiple industries and global locations.AREAS OF EXPERTISEManagement Business Process Improvement Conflict Management Strategic Planning Procurement Onboarding & Integration Team Building Leadership & Employee Engagement Identify Trends Critical Thinking Office Operations Budgeting Data Interpretation Customer Service Vendor Management Administrative Staff Training & Development Coaching & Mentoring Problem Solving Operations Management Operating Expenses Confidentiality Coordinate Meetings Email Distribution External RelationsTECHNICAL SKILLSMicrosoft Office Suite Goggle Suite Concur Ariba Adobe Pro Yardi Angus MRI Unily CMSPROFESSIONAL EXPERIENCEAlturas Capital Partners Scottsdale, AZ 3/2024 - PresentAssistant Property ManagerWork closely in partnership with the Senior Property Manager to meet the administrative/property demands of the company to assure a high level of professionalism regarding all property management issues.Create and maintain lease and property filesMaintain building floor plans, created where neededMaintain reserved parking space logs, perform Audit of all properties in portfolio (8)Review and manage all Work Orders, dispatch to appropriate engineer (did several myself when engineer not available)Review invoices for appropriate property and expense categoriesObtain and track vendor W-9sResearch and resolve past due balancesRequest appropriate insurance information from new vendors ensuring all required information is received prior to arriving at propertiesAssist with the budget preparation process, to include contacting utility companies, vendors and contractors to obtain upcoming rate increases; compiling data for Manager(s) and property accountant for final budget inputCreate/maintain Excel files for all properties (Tenant/Vendor contacts, all building codes for systems and lock boxes)Prepare maintenance and service contractsDevelop and maintain courteous, service-oriented rapport with all tenants and ownersFollow up with tenants and vendors on any expired or missing insurance certificatesCognizant Phoenix, AZ 6/2016 6/2023Senior Executive Administrative ManagerManaged administrative staff, operations, and facilities, orchestrating seamless coordination and support for global executives in a fast-paced matrixed organization.Developed strong relationships with internal clients and key stakeholders (35), providing practical insights and solutions to advance organizational objectives.Led and motivated a high-performing team to consistently exceed performance goals. Focused on team growth, feedback, and shared responsibilities.Collaborated with the team to resolve day-to-day issues, engaging with internal resources as needed.Developed and scaled service delivery and performance metrics, Key Performance Indicators (KPIs). New KPIs resulted in a 50% increase in efficiency and accurate documentation.Successfully recruited and sourced new talent, including confidential Executive Committee candidates, ensuring smooth onboarding and integration by implementing comprehensive checklists and mentorship programs.Planned All Hands event in Canada for new CEO, worked with marketing on targeted material, meeting space contact, IT, Catering and ride services for top executives.Managed 5 facility budgets and analyzed actual results against forecasts. Ensured accurate invoice processing based on contracts and payment terms.Actively contributed to time-sensitive projects to enhance departmental efficiency and service delivery which included Return-To-Work desk assignments in all corporate buildings.Ensured operations aligned with the organization's strategic goals, monitoring key performance indicators for the team's success.Negotiated national vendor contracts with Office Depot and Aramark, achieving cost savings of 15% for office supplies and 10% with Aramark while maintaining high-quality service levels.Voit Real Estate Services (now Kidder Mathews) Phoenix, AZ 4/2013 - 5/2016Business Operations ManagerManaged daily operations for top producing commercial real estate salespeople and support staff.Monitored (6) employees' day-to-day activities and rectified any issues resulting in higher stakeholder satisfaction with quality and efficiency of support. Assisted Managing Director with travel, calendar, projects, and meetings and recruiting.On-boarded all hires ensuring all licenses and credentials were valid with AZDRE.Coordinated transactions and auditing of files per AZDRE regulations.Processed all invoicing and commission transactions.Tracked (25) Broker Ledgers, Marketing Expense Budgets and Draws, bringing most Marketing Expense Budgets 25-30% under budget via vendor negotiations.Served as a liaison between Phoenix branch office and upper management/corporate office.Oversaw vendor selection and management, A/P, A/R, and all budget/money related spending for branch office. Negotiated with vendors for cost effective contracts.Planned all branch events including Wellness Program, Monthly Socials, Bell Ringer Announcements, Community Outreach/Volunteering, and employee appreciation/holidayADDITIONAL RELEVANT EXPERIENCEBrokerage/Property Management Assistant, Arthur J Roger & Co. Buffalo Grove, ILEDUCATIONBusiness Administration and ManagementAA Business Management degree Patten University Oakland, CAAWARDSPromoted- Senior Manager, Cognizant 2021Employee Of the Year, Voit Real Estate 2013-2016 |
