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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Waits Ave.Fort Worth, Tx. Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: To obtain a position with a growing school district where I can fulfill my dream of teaching and educating people. I am professional, engaging, respectful, free of bias, patience, dependable and inspiring.Core Competencies:Strategic PlanningProblem ResolutionEffective CommunicationInvestigation/InterviewsLifelong learnerListenerKnowledgeableCritical thinkingQuality ControlConcession Manager: Globe Life Stadium: 08/2023 - presentSupervised varies concession stands during The Texas Rangers baseball games and managed the production and employees while beingresponsible for the operation of a stand or area in the hospitality andfood industry. Managed cashiers, cooks and production employees.Responsible for ensuring that the stand is clean and neat theproducts are of good quality and that the customer service isexcellent.SPED/Teacher: Summer Creek Middle School 08/2022 08/2023 Worked with children with physical, mental, emotional and learning issues Taught middle school students English, Science and HistoryCompleted progress reports each semester Address behavior problems accordinglyMotivated and inspired young children to perform in the classroomAllstate Insurance Company License Sales Agent03/2021- 08/2022Sell and manage insurance policies on behalf of Allstate Insurance Company, including auto, home, renters, life, condo, motorcycle, boat, motorhome, landlord policies, and manufactured homes policies.Processed customer payments, undisclosed driver exclusions and additions to policies.Help clients choose the best policy and making sure all legal requirements are met. Educated customers on collision coverages, comprehensive, property damage, bodily injury, personal injury protection, medical payments, and uninsured motorist.Responsible for the opening and closing of the business on a daily occurrence.United Health Group 08/2019- 03/21-2021Insurance Sales Agent/MedicareSell and enroll customers in different types of Health Plans: Affordable Care Act, Short Term, Medicare Advantage, Dental, Dual Special Needs, Catastrophe and Supplemental by receiving inbound calls and enrolling customers electronically by phone.Document each call and follow scripts implemented by the Center of Medicare and Medicaid.Enrolled over 100 customers into Advantage and Supplemental Plans during the Medicare and Annual Election Period.Alliance Sports Sports Official09/2018- Regulate play by signaling participants and preside over competitive athletic on sporting events to help maintain standards of play for baseball, basketball and football at high school level.Progressive Parking Solutions Valet AttendantAssist patients with disabilities and wheelchair access.12/2018 - 09/2018Responsible to park and retrieve vehicles. The Valet will drive customer vehicles.Compliance with all traffic laws, facility policies and any pedestrian regulations.Send daily reports to manager and document all vehicle descriptionsProvide excellent customer service greet all customers in a friendly and professional way.DK HANEY ROOFING 01/2018- 05/2018Commercial Roofing InspectorScheduling of inspections.Examine roofs and performed roof analysis leak investigation, and safety assessments.Took detailed photos of roof and submitted along with findings report.Made repair recommendations.Extensive travel.TEXAS WINDSTORM INSURANCE COMPANY - Houston, TexasProperty Inspector Adjuster (Temporary)ALLSTATE AMERICAN FAMILY INSURANCE COMPANYClaims Adjuster08/2017- 09/201704/2014 - 08/2017Allstate Agent in the Field and in the Drive-In. Scope vehicles at the customer's home or in the Drive-In.Complete estimate in 20 minutes and issue check to the insure on immediately.Complete over 200 estimates and scope over 250 cars, trucks, SUV's and RV's per month.TD BANK - Westlake, Texas 12/2015 - 04/2016Loan ProcessorSupport lending areas by reviewing the accuracy of consumer loans from conditional approval to closing. Analyze and review applications, assist consumers in applying for or obtaining credit, offer or negotiate consumer credit, and obtain or make an extension of consumer credit.Prepare required documentation for approval loan applications including disclosures and changes.Contact customers to collect and review additional information or to resolve issues.Negotiate payment arrangements to maximize collection following guidelines of the Fair Debt Collection Practice Act (FDCPA).Provide support to customers, branches and lending staff as needed.ALLY FINANCIAL - Dallas, Texas Level II Collector06/1996 - 12/2015Collected pass due payments in adherence to company guidelines. Contacted customers by phone to determine reasons for payment delinquency. Obtained thorough understanding of customer's delinquency to determine appropriate strategies to acquire payments.Collected an average $350,000 monthly, exceeding performance standards and metrics.Managed 250 accounts per week, via 100 inbound and outbound calls each day.Handled accounts and responded to customer inquiries with speed and accuracy while maintaining professionalism. Conducted work per policies and the company's best interest.Researched and investigated high risk accounts using creative skip tracing tactics.Ensured customer contact information was updated and correct.Initiated repossession proceeding or transferred cases to law firms specializing in collectionsEducation: Dallas Baptist UniversityBachelor of Business StudiesPenn Foster Career SchoolPrivate InvestigatorParalegalAll Lines Claims Adjuster SchoolAll Line Claims Adjuster CertificationXactimate CertificationXACT AnalysisState Farm PropertyEstimatics Certification (90.00%)Policy Certification (94.00%)Teachers of TomorrowCertification is in progress for Physical Education Teacher/SPED |
