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Title Customer Service Representative
Target Location US-NC-Rockingham
Email Available with paid plan
Phone Available with paid plan
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               Wadesboro, NC 28170       |   PHONE NUMBER AVAILABLE       |   EMAIL AVAILABLE




                   Candidate's Name

PROFESSIONAL       Good listening skills combined with attentive and detail-oriented nature. Always ready and
SUMMARY            willing to assist fellow employees with job tasks. Handles various duties and assignments.
                   Accustomed to multitasking and working quickly to meet challenging demands. Considered
                   hardworking and reliable with great interpersonal skills.




SKILLS                 Drawer Balancing                   Child Supervision               Inventory Control
                       Cash Register Operation            Schedule Management             Order Processing
                       Product Restocking                 Reliability                     Client Account
                       Customer Service                   Product Sales                   Management
                                                                                          Product Packing




WORK HISTORY       CASHIER 01/2022 to 07/2022
                   Food Lion, Greensboro, NC
                       Enhanced customer satisfaction by providing efficient and accurate cash transactions.
                       Streamlined checkout process for increased efficiency and reduced waiting times.
                       Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
                       Assisted customers with inquiries and provided exceptional service, resulting in positive
                       feedback from shoppers.

                   SALES ASSOCIATE 09/2021 to 01/2022
                   Home Depot, Greensboro, NC
                       Increased sales revenue by building strong rapport with customers and recommending
                       appropriate products based on their needs.
                       Boosted customer satisfaction levels through exceptional service, addressing concerns
                       promptly, and providing a welcoming store environment.
                       Developed new client relationships by actively engaging with potential customers and
                       highlighting the benefits of our product offerings.
                       Achieved monthly sales targets consistently by implementing effective sales strategies and
                       maintaining a high level of product knowledge.
                       Collaborated with team members to improve overall store performance, sharing best
                       practices, and offering support as needed.
                       Contributed to visual merchandising efforts by creating eye-catching displays that
                       showcased products effectively and enticed shoppers to make purchases.
                       Handled cash transactions efficiently while adhering to company cash handling policies,
                       ensuring accuracy in all financial exchanges.
                       Provided personalized shopping experiences for repeat customers by remembering their
                       preferences and offering tailored recommendations.
            BABYSITTER 10/2020 to 08/2021
            Care.com Inc, Greensboro, NC
                Promoted healthy habits by preparing nutritious meals and snacks for children daily.
                Assisted in developing self-confidence with age-appropriate responsibilities and chores.
                Maintained a clean and organized environment to ensure the well-being of children under
                care.
                Developed strong relationships with families, establishing trust and rapport to provide
                quality childcare services tailored to individual family requirements.
                Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a
                nurturing environment for all children under care.
                Provided compassionate care during emergencies or illness, administering first aid when
                necessary and communicating promptly with parents regarding any concerns or incidents.
                Implemented consistent routines for naptime, bedtime, meal preparation, and other daily
                tasks to create stability within the home environment for the children in my care.
                Built lasting bonds with the families I worked with through excellent communication skills
                creating strong rapport which led me being recommended amongst friends.
                Organized and cleaned home after activities by picking up toys and straightening up play
                room.
                Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

            PACKAGE HANDLER 05/2020 to 10/2020
            FedEx, Kernersville, NC
                Improved package handling efficiency by implementing proper sorting and organizing
                techniques.
                Reduced damage rates for packages through careful handling and adherence to safety
                protocols.
                Streamlined workflow by coordinating with team members on efficient loading and
                unloading procedures.
                Maintained a safe work environment by adhering to company policies and guidelines for
                proper lifting techniques.
                Contributed to increased productivity by working effectively in high-pressure situations.

            LEARNING ASSISTANT 08/2018 to 10/2019
            Anson Middle School, Wadesboro, NC
                Promoted a positive learning environment through consistent reinforcement of classroom
                expectations and open communication with students.
                Improved student retention rates by providing personalized support and implementing
                effective learning strategies.




EDUCATION   North Carolina A&T State University, Greensboro, NC
            Bachelor of Arts, Liberal Studies, 12/2023
            GPA: 3.0
              Dean's List [Fall 2023]




            South Piedmont Community College, Polkton, NC
            Associates Degree, 05/2019
            GPA: 3.9

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