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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE / PHONE NUMBER AVAILABLE / Street Address
SummaryHighly motivated Assistant Manager with extensive cash handling experience and customer support. Outgoing professional service with a track record of accurate monetary transactions, hardworking teamwork, and outstanding customer assistance.ExperienceAssistant ManagerGreenbrier Family Skating Center Chesapeake, Virginia06/2020 - PresentProactively addressed issues to ensure customers receive a positive experience.Ensured employees complied with company policies and procedures.Kept honest teamwork at all times.Record balances and transactions with accuracy and attention to detail.Responded quickly and efficiently to customer complaints.Administered payroll alongside the general manager.Accurately completed pecuniary transactions in a punctual fashion.Kept all register drawers in balance on a daily basis.Learned and taught how to use updated register equipment.Assisted customers effectively and accurately while communicating professionally.Effectively provided excellent customer service in person, over the phone, and via email.Addressed customer service concerns, resolving issues, and ensuring exceptionalexperiences.Secured and locked sensitive financial material, such as cash and bank deposits to preventtheft and minimize risk.Used excel and word accurately often.Accurately handled cash.Maintained active listening skills to correctly respond and solve any and all issues.Conducted organizational, planning, and time management skills.Performed mathematical calculations and worked accurately with numbers.Counted down all cash drawers on a daily basis.Worked on printing and organizing monetary reports.Designed and implemented new ideas for customer service and employee satisfaction.Met and exceed all goals as directed by management.Cashier/Customer ServiceGreenbrier Family Skating Center Chesapeake, Virginia04/2015 - 06/2020Played an integral role in customer service and overall sales numbers.Cleaned up minor spills quickly and safely.Worked as a significant team player.Maximized positive customer service experience.Completed tasks quickly while remaining punctual.Ensured items are well-stocked for each shift.Reviewed customer orders and assist in resolving issues quickly and accurately.Independently worked the register, while having well communication skills with fellowcoworkers.Contributed to a positive, fun working environment.Performed simple mathematical equations to provide customers with the proper changeamounts.Helped customers by asking questions and making suggestions for purchases.Maintained proper communication skills with customers and staff.Tracked all money received and prepared deposits accordingly.Kept the register cash drawer in balance on a daily basis.Built loyal clientele through high-level customer satisfaction.Accurately processed monetary transactions in a timely fashion.Complied with all company-wide safety procedures.Bank Teller/Vault TellerAtlantic union bank. Chesapeake,Virginia 4/17/2023-currentMaintained a daily balance on cash drawerWorked in a busy branchHelped foster customer relationships and provided helpful resourcesWorked primarily on computers dailyMade sure the vault was balanced dailyWorked with large quantities of moneyMade sure cash shipments were made timely and correctlyMade sure tellers bought and sold cash correctly and they had the denominations in their drawer they neededEducationHighschool DiplomaOscar Smith High School Chesapeake, Virginia06/2020Graduated with a GPA of 3.89Graduated with honorsVice president of Model UN club for 4 consecutive yearsNational Honors Society for 2 consecutive yearsRudimentary understanding of the German languageSkillsOrganizational SkillsTeamwork Time ManagementExcel and WordCash HandlingFinancial ServicesProblem SolvingInventory Management SkillsCustomer ServiceRegister OperationsTeamwork Creativity Positive AttitudeInterpersonal SkillsTechnical Experience |
