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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service RepresentativeDanville, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE To contribute to the community in a public service environment that is both challenging and geared toward upward mobility.Authorized to work in the US for any employerWork ExperienceAssembly WorkerMorgan Olson - Danville, VAJuly 2023 to October 2023Help to assist in the manufacturing of trucks in various departments PT-Assistant Manager/Cashier/Customer ServiceFamily Dollar - Danville, VAApril 2023 to June 2023 Greet and provide customers with excellent customer service Bank Deposits And other miscellaneous job dutiesHost and server supportOutback Steakhouse - Danville, VASeptember 2022 to December 2022 Greet, sit and provide customers with a great dining experience. Assist customers with reservations Answers customers questions about menu options and needs while dining Assist with training other employeesCNA - Certified Nursing AssistantALPHA Home Health Care - Danville, VAJune 2018 to October 2020Assisted client with ADL'sCNA - Certified Nursing AssistantRoman Eagle Nursing Home - Danville, VAOctober 2019 to February 2020 Assist resident with ADLs Document daily duties Show compassion towards residents Be prompt and dependable Be observant to what I see on residents upkeep on hygiene upkeep of residents roomsdemonstrates great bedside manner And all other duties as a licensed CNACustomer Service RepresentativeTelvista - Danville, VADecember 2008 to December 2009* Answered phones and responded to customer requests.* Sold products and entered orders into the computer system.* Provided customers with product and service information.* Identified, researched, and resolved customer issues using the computer system.* Researched billing issues and misapplied payments.* Recognized, documented, and alerted the supervisor to trends in customer calls. Order filler/PickerEtoys - Blairs, VAOctober 2008 to December 2008* Filled customer orders completing invoices and shipping instructions.* Provided for accurate processing and damage free merchandise.* Conducted operations in a manner that promoted safety.* Assisted with the training of new employees.* Loaded packages (25 -50 lbs) on a conveyor beltMaidPiedmont Maid Service - Danville, VAJune 2008 to November 2008Performed custodial duties as assigned.(Seasonal) Sales AssociateBoscov's - Danville, VAJune 2006 to December 2006* Answered customer service telephone calls and routed calls to the appropriate department.* Processed customer transactions including purchases and returns.* Assembled departmental merchandise displays.EducationCertificate in CNAMedical Solutions Academy - Danville, VAJuly 2018 to August 2018GEDDanville Community College/Middle College - Danville, VA 2007Skills Microsoft Office, Excel, etc.. (5 years) Certified Nursing Assistant (10+ years) Call Center Customer Service Customer Care Cna Certified Home Health English Order Entry Custodial Experience Vital Signs Home Care Medical Terminology Meal Preparation Caregiving Medical Records Medical Office Experience Laundry Cash register Customer service Heavy lifting Manufacturing Assembly Order entry Dietary aide experience Janitorial experience Driving Skilled nursing facility Warehouse experience Analysis skills AccountingCertifications and LicensesWork Study CertificateNovember 2008 to PresentCertified Nursing Assistant (CNA)CNAState Tested Nursing AssistantDriver's LicenseAssessmentsCustomer service ProficientJune 2020Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
