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Click here or scroll down to respond to this candidateCandidate's Name
Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLETrailhead: https://www.salesforce.com/trailblazer/trailhead-praveenSummaryAround 9 Years of experience as a Salesforce Developer/Administrator/Support that includes Configuration, Customization, Implementation and Support Projects. I am sure that I can add more value to your organization with all my Experience, Skills, and Innovative thinking capability.Experienced and involved in understanding and supporting both the Business and Technical teams in all the phases of the Software Development Life Cycle (SDLC) including Analysis, Design, Development, Testing and Support.Experience with Salesforce CRM, Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud.Proven Expert in end-to-end implementations experiences in Salesforce CPQ Cloud.Experience in Product setup (standalone/Bundle/Nested Bundle, rules, attributes, Guided selling).Experience in end-to-end implementations experiences in Rootstock ERP and TQM systems on salesforce.com cloud.Experience in Product Pricing setup (Pricing, Discount rules).Rootstock Asynchronous Processing.Experience in Product setup (Standalone/Bundle/Nested Bundle, Product Rules, attributes, Guided selling).Experience in Advance Approval (installations, post-installation steps, quote level approval, quote line level approval, developed OOB and customized approval flow).Deep understanding of the OmniStudio suite, including FlexCards, OmniScripts, and Integration Procedures.Proven expertise in Salesforce Administrations like creating many-to-many, look-up, master-detail relationships, and customizations such as User Interface/Page Layouts, Tabs, Custom fields, Custom objects, custom formula fields, field dependencies.Solid understanding on Salesforce security Model with experience in Managing users, Security and Data Access which involves managing Profiles, Roles, Permission sets, Field Level Security, Record Level Security (Sharing rules, OWD, Role hierarchy).Optimizing OmniStudio components for performance and usability, troubleshooting issues, and refining solutions to enhance efficiency.Expert in configuring the Amendment and Renewals Lifecycle in CPQ.Experience in generating Reports, Dashboards, customized reports for data analysis.Expertise in Automating the business processes using Workflows, Process Builder, Flow Builder, Approval processes, Escalation Rules, Validation rules, Auto-response rules.Performing data migration using Salesforce.com ETL tools like Dell Boomi, Data Loader and Data Import WizardAbility to deliver scalable programmatic solutions using Triggers, Asynchronous Apex (Future, Queueable, Batch Apex and Schedulable), and Visualforce pages with controllers while adhering to Industry Standards & Best Practices and using Apex Design Patterns or operating systems.End to End Implementations Compliance Quest (CQ).Integrating OmniStudio with various data sources and systems, ensuring seamless data flow and accurate data management.Expertise in using SOQL & SOSL queries in relational databases and DML operations in Apex respecting the salesforce governor limits.Experience in developing modern Enterprise Lightning Apps with Lightning Components using Aura Framework and Lightning Web Components with custom branding combining Salesforce Lightning Design System.Extensive Knowledge in Integrations - REST API & SOAP API with AppExchange Products, External Applications and Enterprise Systems by both developing and consuming Web Services. Hands-on experience in Integrations with SAP and Flipkart.Sound knowledge on Authentication and Authorizations on Integration standpoint, OAuth2.0, Streaming API, Change Data Capture, Platform Events.Sound experience working in Sandbox environments and packaging the app components to deploy into connected Dev Sandboxes and Production using Changesets, Copado.Research advice, Expert in requirements gathering, use cases, technical documentation, Information Systems, problem solving, communication, and analyzing them to execution according to financial planning, Quality Assurance.Contributed to the strategic Companies growth in process wise and finance wise. Expert in working in a fast paced Environment by following all Compliance and generated analytics related to delivered work, problem solving, process improvement, scalability.Experienced in following Continuous Integration and Continuous deployment (CI/CD) procedures using Github.Good understanding with Client/Server architecture, Object-Oriented design techniques and web application design under Model View Controller (MVC) and Service Oriented Architecture (SOA).Hands-on experience on CRM, GIT, Agile-Scrum methodologies, Waterfall and Kanban Software development methodologies.Ability to proactively manage workload, identify opportunities for additional contribution, Dedicated & Self- motivated, proven leadership capabilities, and time management skills.Have rich experience in working with global teams and multi-location-based projects across Australia, UK India, USA.TECHNICAL SKILLSSkill CategoryUsed ToolsSF Development SkillsApex Classes, Apex Web Services, Apex Triggers, Apex Controllers, Apex Batchable Jobs, Apex Queueable Jobs, C#, ide, sql, SOQL & SOSL Queries, Postgres, JavaScript, APEX REST & SOAP, Apex Testing, Lightning Aura Component, Lightning Web Components, Visual Force, HTML, CSS, XML, JSON, Java Script, ssi, problem solving skills, decision making, engineer, scripting, social media, innovation, communication skills, marketing automation, software engineer, saml, continuous learning, collaborative / collaboration, azure, soql/sosl, Azure, community cloud, commerce, code review, backend continuous improvement, application development, software development lifecycle.SF Configuration SkillsData Security, User Management, AppExchange, Reports & Dashboards, Process Builder, Flow Builder, Workflows, Approval Processes, Rootstock ERP, Compliance Quest TQM release, App Builder, Lightning Experience Customization, Actions, scope, interface, object oriented programming, Page Layouts, Profiles, Roles, Chatter, Email Templates, Salesforce1 Mobile, b2b etl, cloud computing, Schema Builder, Escalation Rules, Validation Rules, Sharing Rules, Assignment Rules, Platform Events, user experience, Create processes that validate for complex issues, optimization, computer science.Development ToolsVisual Studio Code (VS Code), GitHub.Deployment ToolsSFDX, Changesets, Packaging, CopadoGeneral SkillsSalesforce CPQ, JIRA, critical thining, Agile methodology, SDLC processes, gathering requirements, Software architecture, daily status update, Application Design and development, js, vision, user stories, selenium, communication skills, jest, javascript developer, communicate, collaborate, reliability, code review, software development lifecycle, bitbucket, UI/UX, regression, qa, Testing, accounting, Deployment, Cross-functional teamwork, problem-solving, Stakeholder management, computer science, software engineering, infrastructure, Testing and Debugging, product demonstration, Classic to Lightning migration, Postman, test plan, stakeholders, sr, sprint, product management, interpersonal skills, communication skills, business analysis, backlog, acceptance criteria.DatabasesSOQL, SOSLEDUCATIONHonors Graduate under the University JNTUK, Andhra Pradesh, India.CERTIFICATIONSCertified Salesforce Administrator, Credential ID - 20655520.Certified Platform Developer I, Credential ID- 22965674.Certified Platform App Builder, Credential ID- 21324923.Certified CPQ Specialist, Credential ID-21630385.EXPERIENCEAmwell-Client: Company-ESB Tech. March 2024 CurrentSenior Salesforce Analyst.Description: At Amwell they use Salesforce CPQ to sell their products for Health Care Clients and to run smooth day to day business to sell the Products on Salesforce I was hired as a Sr Salesforce Analyst at Amwell.Responsibilities:Responsible for Salesforce end to end implementations and debugging any Salesforce issues/bugs from Production.Designed and implemented customized Experience Cloud sites to enhance customer and partner engagement, resulting in a increase in user adoption.Developed Salesforce Experience Cloud portals using Lightning Web Components (LWC) to provide a seamless user experience.Customized Email to Case functionality in Service Cloud to route them to different Teams to serve the Case needs.Created Product Bundles, Product Rules, Price Rules, Quote Templates, Features, Options, Configuration Attributes, Quote Terms, Advance Approvals, Flows, Triggers, LWC.Analyzing the gaps in the process and optimizing it.Configured and customized Service Cloud features, including Case Management, Knowledge Base, and Omni-Channel, to improve customer service efficiency by 30%Automated case management processes using Salesforce Flow, resulting in a 40% reduction in manual tasks and faster resolution times.Implemented custom solutions using Apex and Lightning Web Components, meeting business requirements and enhancing system functionality.Built custom LWC components for Salesforce Experience Cloud and Service Cloud, enabling personalized experiences for customers and partners.Discussing the requirements with Stakeholders and prioritizing in the sprints.Implemented Quote-to-Cash solution using CPQ. Depth understanding of the CPQ, CLM data model and functionality.Procore-Client: Company-Infoglen LLC. April 2022 March 2024Senior Salesforce Consultant.Description: Procore took an initiative to Develop Multi-Year (Multidimensional) Quoting process to boost their existing Sales process which has CPQ implemented already for their Quote generation, as part of this Initiative we replicated the Salesforce Out of the Box Multidimensional Quoting as a Multi-Year Quoting functionality in this Procore Terminology.Responsibilities:Developed Lightning Component and Apex Controllers to replicate the Multidimensional Quoting process.Interacted with various business user groups for gathering the requirements for salesforce implementation and documented the Business and Software requirements.Developed complex Price Rules, Product Rules, Advance Approvals, CPQ Order Management and Contract OOB features.Developed Custom Objects, Custom Apps, Custom fields, Custom fields, Search Layouts, Page Layouts, Custom Links, Related Lists.Worked on creating Lightning Pages Inside Lightning Community Builder. Developed various Lightning Web components (LWC) for UI applications for both Mobile and Desktop. Used Custom CSS, HTML, Java script and Query.Maintained and configured user accounts, Profiles, roles, Permission sets, public groups, Queues and implemented object level (OWD), field level (Field-level Security) and record level (Sharing rules) security.Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Case Management Process. Integration with Zuora, optimized the complex coding since this is a complex project we have attention to detail is given by monitoring all Debug Logs by logging as different users.Worked with Automation tools like Process Builder, Approval Processes, Flow Builder, Workflows to create and modify Tasks, Case queue assignments.Working on Salesforce CPQ and salesforce integration for automating, quoting, contracting and billing processes.Designed, developed, and deployed Apex Classes, Triggers, and packages for various functional needs in the application.Implemented Quote-to-Cash solution using CPQ. Depth understanding of the CPQ, CLM data model and functionality.Proficient in working with VS Code and Force.com Plug-in for writing business logic in Apex programming language.Performed data migration and Data Validation using Informatica on demand and data loading using Data Loader, Import Wizard.Developed Reports and Dashboards according to the business requirements and customized the existing Reports as per the Change Requests.Design, develop and implement solutions for the CPQ system deployed on the Salesforce platform.Created Custom Objects, Custom Fields, Custom Tabs, Lookup and Rollup Summary fields, Validation Rules, Record Types, Page Layouts, Workflow Rules (Regular and Time Dependent), Process Builders, Flow Builder, Approval Processes, Reports and Dashboards.Developed and maintained one of the Complex Salesforce systems and Performance Improvement.Worked Extensively on Integrations to connect with External Systems using SOAP API and REST API. Also Worked on Web Services to expose the Salesforce data to External Systems.COREX Sk CLoud June 2020 April 2022Salesforce Admin/DeveloperDescription:SK Cloud is a startup majorly into Salesforce Consulting collaborated with CloudyCode company to implement Sales, Service and CPQ solutions for different industries scattered across Australia.Responsibilities:Interacted with various business user groups for gathering the requirements within Salesforce.com. Developed various software solutions for Salesforce Internal Quote to Cash Business systems.Implemented the Salesforce.com applications following Agile SCRUM Methodology (SDLC), participated in various Scrum ceremonies as a part of the process.Integrating OmniStudio with various data sources and systems, ensuring seamless data flow and accurate data management.Optimizing OmniStudio components for performance and usability, troubleshooting issues, and refining solutions to enhance efficiency.Deep understanding of the OmniStudio suite, including FlexCards, OmniScripts, and Integration Procedures.Worked on CPQ Quote Templates, Content Documents and QCP development.Building Price Rules, Advance Approvals, Guided Selling and Product Setup.Worked on different Price Types in QCP.Developed several Apex classes, triggers, and Controller classes for various functional needs on Quote to Cash Business process in the application. Also created batch apex, Schedule apex and Queueable apex (Asynchronous Apex).Involved in handling Web Service Calls using REST/SOAP APIs (Consuming and developing web services)Installed from salesforce app exchange and administered DocuSign for the e-sign capabilities.Worked on various salesforce.com standard objects like Accounts, Contacts, Opportunity, Leads, Quotes, created reports and dashboards for different objects based on the user requirements.various Automation solutions to address the business problems on Quote to Cash Business space.Leveraged Process builder & Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions, and cross object field updates on the Quote to cash business system.Created validation rules, Workflows, Workflow Actions, Time-Dependent workflows, Process Builder, Flows, Approval Process. Analysed and converted Business workflows to Salesforce workflows and assigned workflow alerts.Converted Workflow Rules, Flow Builder and Process Builders related to few Objects into Apex Triggers to maximize the performance.Worked on Feature requests on Quoting, Provisioning and Order to Cash Business systems and involved in UAT support during the Production deployment.Environment: Salesforce.com platform, Apex, Visualforce, Data Loader, Workflow & Approvals, Email Services, Reports, Dashboards, Custom Objects, Custom Tabs, Security Controls, Salesforce Sandbox, HTML, Java Script, Lightning, Salesforce Inspector.TATA HITACHI CoServe Software Solutions June 2018 June 2020Salesforce DeveloperResponsibilities:Performed administration tasks like creating Users, Roles, Profiles, Permission Sets, Sharing Rules, OAuth based Authentication of Salesforce for external applications.Worked as a subject matter expert and performed the roles of Salesforce.com Administrator and Developer in the organization.Implement Rootstock ERP and Compliance Quest TQM systems on salesforce.com cloud platform for international clients operating with 200 employees.Created Email templates which are used in Email Alerts in Workflow and Approval process.Created Workflow Rules, Approval Process, Process Flows and related actions Tasks, Email Alerts, Field updates and Outbound messages to automate the business process.Configured Cases object for varies business users which includes Email-to-Case, Assignment Rules, Escalation Rules with email alerts, Auto-Response rules, and Support Process.Worked with various Confidential objects like Accounts, Contacts, Leads, Opportunities, Reports, and Dashboards.Creating CPQ Price Rules, Product Rules, Configuration Attributes, Nested Bundles, QCP Development.Creating Quote Templates, Template content and used Conga along with CPQ features.Involved in Data Mapping and Data Migration from varies database to Salesforce Objects and fields.Written complex SOQL, SOSL queries in the Apex Controllers, Triggers and Batch classes (Asynchronous Apex).Designed and developed Apex Classes, Utility framework classes, Apex Triggers and Visualforce pages, Components. Worked on salesforce custom mobile app development for displaying customer s account summary.Used components Page Block, Page Block Table, Page Messages, Action Region, Output Panel, Command Button, Action Support and Action Function in the Visualforce page.Deployed the changes from Sandbox to Production using Change Sets.Worked on troubleshooting production issues and fixed the issues within the time frame and moved to production.Created Workflow rules and defined related tasks, email alerts, and field updates, and automated processes for more than 50 scenarios for Order-to-Cash, Procure-to-Pay, Order-to-Make, finance.Built Apex Webservice (Apex REST) to create a case and retrieve case data from salesforce for the Assurant front end site. Used Rest Web services to flow the Data from salesforce to Connected App. Used Force.com Web services API for implementing web services to integrate with legacy systems.Myntra Perigon Technologies Pvt Ltd May 2016 May 2018 Salesforce Associate ConsultantResponsibilities:Worked with Various representatives of the business team to collect specifications and documented the specifications.Worked with RootStock ERP modules and Compliance Quest TQM to implement to the Client.Worked on Salesforce CPQ Product Bundle Configuration, nested bundles, Creating Price Rules.Communicating clearly in written documentation about desired functionality, technical design decisions or application features.Performed administration tasks like creating Users, Roles, Profiles, Permission Sets, Sharing Rules, OAuth based Authentication of Salesforce for external applications.Created Email templates which are used in Email Alerts in Workflow and Approval process.Created Workflow Rules, Approval Process, Process Flows and related actions Tasks, Email Alerts, Field updates and Outbound messages to automate the business process.Configured Cases object for varies business users which includes Email-to-Case, Assignment Rules, Escalation Rules with email alerts, Auto-Response rules, and Support Process.Used REST and SOAP Integration to integrate with third-party applications like SAP, Myntra.Performed Unit Testing and Test Classes for the components Developed. now and a recruiter will be in touch with you to discuss this great opportunity. 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