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PROFESSIONAL WORK EXPERIENCECodjoGbedoCodjo is recognized as a resourcefulInformation Technology (IT) expert,specializing in Splunk with extensiveexperience as a Splunk Engineer andDeveloper. With over 9+ years of industryexpertise, he possesses a wealth of in-depth knowledge, understanding, andtechnical skills. Codjo takes pleasure inmentoring junior Splunk engineers,fostering team collaboration andenhancing productivity. His aspiration is tocontinuously advance as an engineer,embracing challenges, acquiringknowledge from his environment, andmaking valuable contributions based onhis expertise.CONTACTSEMAIL AVAILABLEPHONE NUMBER AVAILABLENew Carrollton, MDCERTIFICATIONSSecurity+Red Hat Certified System AdministratorCertified Splunk Enterprise AdministratorCertified Splunk Power UserCertified Splunk Core UserEDUCATIONBachelor s DegreeUniversity of Maryland Eastern ShoreSplunk Engineer, January 2022-PresentT-mobile, Washington, DCSuccessfully administer and optimize a multisite indexer cluster handling a daily data ingestion volume exceeding 8TB. This involved implementing appropriate retention policies, relocating archived data to external storage, and ensuring hardware scalability to accommodate cluster growth.Spearheaded the upgrading process of the entire Splunk infrastructure to version 8.2, while reconfiguring data retention policies to align with organizational requirements.Manage deployment throughput by effectively considering hardware resources and leveraging Splunk features such as index parallelization and indexer discovery.Integrate Microsoft SQL Server and Oracle databases into Splunk ecosystem through the utilization of Splunk DB Connect.Consistently provide valuable assistance to users in crafting efficient SPL queries based on Splunk best practices.Collaborate with customers to seamlessly integrate their tools into the Splunk environment.Implement a scheduled report-driven summary indexing system that optimized common dataset searches.Develop a diverse range of interactive dashboards for clients and other teams, leveraging base searches, drilldowns, dropdowns, and customized HTML/CSS modifications.Ensure the confidentiality of sensitive data by implementing data masking techniques at the indexer layer using props.conf/transforms.confSuccessfully extract numerous custom fields by employing complex regular expressions for a specific project.Schedule cronjobs on syslog servers to prevent storage overfill caused by the ingestion of large volumes of daily network data.Assist the IT Ops department in managing the IT infrastructure by setting up alerts to monitor infrastructure health and trigger notifications based on predefined thresholds (e.g., service outages. CPU/RAM/storage utilization)Establish LDAP mapping within the Splunk infrastructure for seamless integration and authentication.Splunk Administrator, February 2020-December 2021Charter Communications, Stamford, CTScheduled, participated in and lead kick-off, quarterly planning, and decision-making meetings with data owners and stakeholders on the topics of data onboarding, tool integration, and overall system management, service expansion and continuity effortsSuccessfully implemented revised data retention policies in compliance with new regulations, tailored to meet departmental needs, ensuring efficient and secure data management.Developed customized and user-friendly dashboards, alerts, searches, and reports using advanced SPL, XML, and HTML, enabling various user groups to gain actionable insights from data.Provided valuable guidance and solutions as part of incident teams, effectively resolving complex issues and contributing to improved incident response and resolution times.Implemented and managed infrastructure as code using Ansible and AWS tools, streamlining server provisioning and configuration processes.Leveraged advanced techniques, including macros, calculated fields, tags/aliases, and event parsing, to evolve existing data sourcesTransformed data using transforms.conf in conjunction with props, ensuring accurate and efficient extraction, parsing, and indexing of data for optimized search and analysis.Staggered scheduling of top-of-the-hour searches and alerts using crontimes, reducing system load and improving overall search performance and responsiveness.Configured various data models to ensure compliance with the Common Information Model (CIM) standards.Administered Enterprise Security, ensuring robust security monitoring and threat detection capabilities to safeguard critical assets and data.Curbed unnecessary license usage by implementing measures such as null queues and blacklisting, ensuring efficient license utilization and cost optimization.Collaborated with Data Owners to understand their data requirements and successfully integrated applications and devices with Splunk.Developed detailed runbooks to document processes related to common production-level incidents, enabling efficient incident response and minimizing downtime.Proactively troubleshot and resolved search head and indexer outages, ensuring uninterrupted logging and seamless access to indexed data.Successfully installed and maintained Splunk Universal Forwarders, ensuring continuous and reliable data logging across various systems and devices.Splunk Developer, August 2019-February 2020Progressive, Mayfield, OHProficiently managed and resolved Forwarder issues, including dropped logging and crashes, ensuring uninterrupted data collection and analysis.Set up Splunk to capture and analyze data from various layers, including load balancers, web servers, and application servers, enabling comprehensive visibility and performance analysis.Configured various summary indexes by creating saved searches to collect and aggregate data, enabling the creation of informative and interactive dashboards.Developed advanced dashboards using XML, incorporating inputs, drilldowns, and passing variables to enable interactivity and enhance user experience.Created several scheduled searches that fed lookups on regular basis to update respective teams on scheduled-search outputsOptimized underperforming dashboards and queries, improving search performance and ensuring faster response times for users.Proactively troubleshoot and fine-tuned advanced SPL queries to align with user requirements, improving search accuracy and efficiency.Accelerated execution of multi-panel dashboards using base search techniques, optimizing overall dashboard performance and ensuring seamless user experience..Accelerated searches using scheduled queries, leveraging collected data as a KV store, ensuring faster and more efficient data retrieval for analysis.Integrated additional alert actions with PagerDuty, to enhance incident response capabilities and enable seamless communication and collaboration across teams.Splunk Engineer, July 2018-July 2019Santander Bank, Boston, MASuccessfully built and configured syslog servers, enabling the onboarding and analysis of logs from Cloudflare, Cisco IOS, Bluecoat, and other sources.Generated HEC (HTTP Event Collector) tokens for cloud and custom application onboarding.Utilized regex to perform search-time field extractionsManaged and troubleshot syslog infrastructure, ensuring smooth operation and transitioning the service from root to Splunk user for improved security and access controls.Configured permissions and ownership within Linux boxes to ensure seamless integration of Splunk applications and maintain data integrity and security.Effectively configured Elastic Load Balancing to support incoming traffic to multiple syslog servers, ensuring efficient data collection and distribution across the infrastructure.Designed Splunk infrastructure to meet disaster recovery requirements - establishing a multisite clusterEfficiently troubleshot and resolved search concurrency issues, ensuring smooth system operations and preventing performance bottlenecks.Analyzed and onboarded data from a variety of customer-specified data sources into Splunk, enabling comprehensive data analysis and correlation.Created and optimized custom apps for proper data onboarding, ensuring efficient and standardized data collection and processing across environments.Managed Splunk onboarding configuration files, including inputs, props, transforms, serverclass, app, etc ensuring accurate and efficient data processing and extraction.Troubleshot and resolved parsing and line breaking errors on 30 data sources IT Support Administrator, March 2016 -July 2018UPS, Washington, DCResponsible for activities related to network and system administration.Responsible for patching and upgrading in compliance with security regulations.Respond to incident tickets, service requests, restoration of service, and request for change.Applied security, operating system, software patches, network updates (including STIGs and IAVA/IAVB).Troubleshot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.Installed and upgraded computer components integrated automation processes.Provided network/system performance monitoring and trend analysis to identify and address performance concerns.Assisted with User Account Creation in Azure AD, assigned licenses, enabled MFAGranted access and created account in line of business systems; LMS platforms, Zoom, etcFacilitated IT training for users in coordination with User Support Manager created training materials, collected feedback, and documented results.Conducted user on-boarding and off-boarding procedures and training. Managed device shipments, and engaged user questionsDeployed phones, laptops, peripherals, and other equipment. Ensured IT inventory was kept up to date throughout the device lifecycle and provided inventory reports upon request.Enrolled eligible devices into device management software, including Intune and Autopilot device enrollment. IT Specialist, January 2014-March 2016Kaiser Permanente, Oakland, CAInstalled computers, monitors, printers, scanners, and related equipment, ensuring compatibility of hardware and considering the needs of the users at all DCPL locations.Entered and updated service requests in problem tracking and resolution databases (e.g. Remedy).Diagnosed and resolved problems in response to customer reported incidents and needs.Assisted with desktop application enhancement programs.Partitioned and formatted hard drives; sets up server options.Configured off the shelf applications, programs, including word processing, spreadsheet, database, and presentation software.Responded to calls about malfunctions to troubleshoot both hardware and software to identify and resolve problems.Troubleshot basic telephone and cabling problems.